back to indexHow the Gold Market Actually Works (2025 Guide)
Chapters
0:0 Introduction
0:48 nderstanding the Gold Market
3:51 The Many Different Reasons People Buy Gold
6:42 Trey's Journey with Gold and Coin Restoration
11:30 How Gold Is Valued and Priced
14:43 Spot Price and Gold Trading
19:3 Types of Coin Traders
21:49 How Can People Invest and Make Money in Gold?
27:5 How Often the U.S. Mint Releases Limited Coins
30:12 Pure: A Marketplace for Gold
39:15 Leveraging Discounted Gift Cards to Buy Gold
40:58 Ways to Mitigate Concerns Around Buying and Selling Gold
48:57 Vetting Coin Shops
51:43 Can You Trade Your Gold Jewelry?
53:8 Online Resources for Gold Info
54:34 Things to Avoid in the Gold Market
00:00:02.980 |
whether as a hedge against inflation, a shiny keepsake, 00:00:08.080 |
But there is more to gold than meets the eye. 00:00:10.040 |
From Costco selling gold bars that fly off the shelves 00:00:16.720 |
the modern day gold market is so full of surprises. 00:00:19.720 |
In today's episode, I'm joined by Trey Benedict 00:00:25.880 |
one of the biggest places to buy and sell gold online. 00:00:29.000 |
We're going to break down the myths and realities 00:00:31.320 |
of gold investing, the dynamics of spot pricing, 00:00:34.240 |
and how you can navigate and profit in this market. 00:00:37.100 |
I'm Chris Hutchins, and if you enjoy this episode, 00:00:39.440 |
please share it with a friend or leave a comment or review. 00:00:42.080 |
And if you want to keep upgrading your life, money, 00:00:46.540 |
Trey, thanks for being here in person early in the morning. 00:00:52.160 |
- Yeah, thanks for having me and glad to be here, 00:00:59.900 |
But I guess let's start with the gold markets. 00:01:06.520 |
So you've got like your, you know, larger like central banks 00:01:10.120 |
which is like, you know, obviously governments 00:01:12.680 |
trading around gold to hedge their currencies 00:01:16.820 |
Then you've kind of got like the market makers, 00:01:23.280 |
and like, you know, hedge funds and stuff like that 00:01:27.440 |
And then you've got kind of more of like this like 00:01:30.320 |
retail segment as well that's really kind of adapted 00:01:35.800 |
since they've actually made gold legal to own in the US 00:01:41.120 |
So it's kind of like, you know, there's this expanded market 00:01:44.040 |
but if I had to put like an actual number on each, 00:01:47.720 |
you know, the large markets, like in the trillions, 00:01:50.240 |
like it's quite a lot, like there's a lot of gold 00:01:54.620 |
And then the market makers, you know, obviously 00:01:58.480 |
And then like our retail sector for like gold bars 00:02:02.720 |
So, you know, it kind of depends on which segment 00:02:15.080 |
when the currency of the US changed from actual gold coins 00:02:26.420 |
So treasury notes kind of replaced what used to be 00:02:31.260 |
And then the first bullion coins were the Krugerrand 00:02:38.740 |
used to buy those and you still see them nowadays. 00:02:41.300 |
But then the US started wanting to play a little bit more 00:02:43.700 |
in that market and they realized how much money 00:02:52.200 |
But the first actual US gold coins since the 30s 00:02:59.440 |
So they literally, you'd send the post office 00:03:01.840 |
like 30 bucks in the mail and they'd send you back 00:03:07.240 |
to, you know, retail investors getting involved 00:03:11.080 |
But the gold eagle seemed to be like quite a hit 00:03:14.660 |
and it's still kind of like the top coin around the world 00:03:18.920 |
for people who are buying like retail investments. 00:03:21.600 |
And then they also introduced like the buffalo as well, 00:03:35.720 |
And it's pretty successful and it's like launched. 00:03:42.600 |
of getting into the retail sector market, so yeah. 00:03:45.960 |
- For those on audio, we'll get into a little bit 00:03:49.200 |
but I'm holding a buffalo and a few other coins here. 00:03:51.840 |
Why do you think people are buying these, right? 00:03:59.800 |
also a couple different types of people that buy them. 00:04:02.360 |
I think, you know, the first off is kind of your, 00:04:05.000 |
like I'm scared of the government taking away like, 00:04:13.120 |
which is not something I personally subscribe to, 00:04:20.580 |
and why it could cause some anxiety for some people. 00:04:23.680 |
So, you know, having some sort of tangible like asset, 00:04:27.320 |
whether that be like, you know, collectible or art 00:04:34.080 |
And then I think the other thing is, you know, 00:04:36.560 |
obviously gold is kind of like on a massive run 00:04:43.080 |
And I think, you know, general heightened like tensions 00:04:46.680 |
with the election and like in kind of like politics 00:04:53.120 |
like people have seen gold as like a place to, you know, 00:04:59.800 |
So I think people would typically go for physical gold 00:05:03.320 |
just 'cause it has a premium over like, you know, 00:05:06.200 |
buying like just, I mean, you know, the regular ETF, 00:05:16.200 |
but obviously there's some collectability and some coolness 00:05:24.480 |
So it's like, that's a fun thing for all that. 00:05:27.840 |
- Though full disclosure for people listening, 00:05:36.480 |
depending on where the price is when this comes out, 00:05:42.440 |
And then I picked it up and it's like, you know, 00:05:49.600 |
out of the plastic case, it's like two postage stamps wide 00:05:54.520 |
So I just, I had this idea when I went to Costco 00:05:57.480 |
the first time and bought a gold bar and I thought, 00:06:00.080 |
oh, I'm gonna have this big gold bar and bring it back home. 00:06:02.760 |
And my wife was like, well, make sure people don't see you 00:06:05.960 |
And I was like, yeah, it fit in my pocket by like, 00:06:10.840 |
- Yeah, and I think people often get like confused 00:06:18.360 |
even when you compare it to something like silver, 00:06:21.560 |
palladium or platinum, like it is much, much smaller. 00:06:25.680 |
Like an ounce of gold is just like, it's heavy. 00:06:34.840 |
If you were to have a cell phone made out of gold, 00:06:36.840 |
that's basically what a kilo would feel like, 00:06:40.120 |
Like you feel it and you've got some heft to it. 00:06:44.200 |
I imagine most people are thinking someone who loves gold 00:06:47.320 |
and is, you know, thinks about it a lot is closer to 75 00:06:54.000 |
- Yeah, so I got into this basically because of my dad. 00:07:01.960 |
And he introduced me to coins when I was a kid. 00:07:05.480 |
I used to go to coin shows in North Carolina. 00:07:08.960 |
We describe them now as like redneck coin shows. 00:07:11.480 |
Like you go and there's like a whole bunch of like, 00:07:13.400 |
you know, people you'd see like from like places 00:07:18.160 |
And they just have all these coins in front of you. 00:07:24.560 |
This was like a bit after the 2008 recession. 00:07:27.280 |
So like, obviously I think there was some like, 00:07:32.040 |
on like how to like keep, you know, assets stable. 00:07:35.160 |
But like, I think, you know, he always wanted to kind of, 00:07:48.120 |
And so I would just start flipping Chinese coins 00:07:54.720 |
- So out of curiosity, making a lot of money as a kid, 00:07:59.120 |
- I would say like my biggest score as a kid was like, 00:08:07.800 |
And so I was like, probably in like seventh grade. 00:08:11.960 |
And I had bought this like Franklin half dollar, 00:08:19.360 |
So it was in like one of the holders that, you know, 00:08:23.880 |
Same as sports cards, you can get them certified 00:08:26.800 |
and have like a specific number attached to it. 00:08:38.360 |
So I was pretty good at doing like what they would call 00:08:47.600 |
And that was, that's kind of like a specific path 00:08:54.280 |
So you can do that at higher volume or lower volume, 00:09:01.600 |
- It's like a, you know, you don't go around telling people 00:09:08.640 |
You go around telling people like, hey, you know, 00:09:12.640 |
like I'm a coin dealer and like I have nice coins 00:09:17.440 |
So like, you know, the results kind of speak for themselves, 00:09:22.320 |
all of this information of how you've done it to people. 00:09:24.960 |
And so that's kind of like the trade secret, I guess, 00:09:33.360 |
I think, you know, generally like the other stuff 00:09:40.320 |
That's kind of like how they perceive bullion 00:09:45.480 |
There's bullion and how does that market compare? 00:09:59.120 |
and bullion sort of branches into numismatics 00:10:03.280 |
and the fact that there are coins that are bullion 00:10:08.560 |
Like, you know, a gold buffalo could become rare 00:10:13.280 |
Like some gold eagles are worth like, you know, 00:10:17.440 |
just because they're rare and people collect them. 00:10:21.320 |
But modern markets are a little bit different 00:10:23.320 |
in the fact that, you know, a lot of them have to be graded. 00:10:26.480 |
They have to be like, kind of have that stamp of approval 00:10:48.600 |
Like, you know, you could have a $20 St. Gaudens, 00:11:00.400 |
than a gold eagle does just because, you know, 00:11:19.720 |
why someone would want to pay more for the gold value. 00:11:26.680 |
as there is with art, like people will pay more 00:11:32.660 |
similarly, there's no intrinsic value, right? 00:11:35.680 |
This isn't an income producing asset, but it has a value. 00:11:44.200 |
than just rarity and coins valued and priced? 00:11:47.440 |
- The first thing that people look at is like, 00:11:51.360 |
Like, you know, is it an actual coin or is it a bar? 00:11:56.000 |
So I think for, you know, a buffalo and an eagle, 00:12:00.800 |
So they have a little bit more use case in people's mind. 00:12:13.480 |
- Yeah, I mean, theoretically, you could go to Taco Bell 00:12:22.000 |
I don't think, there's like random YouTube videos out there 00:12:27.880 |
trying to like turn in their gold at, you know, 00:12:31.560 |
some random fast food and it just doesn't work out. 00:12:33.920 |
But I think that, you know, generally people start 00:12:41.280 |
And so, you know, for bars, that's like the assayer 00:12:51.080 |
And obviously like, you know, the United States men 00:12:58.040 |
But yeah, I think, you know, people generally look for, 00:13:03.640 |
And then if it's not, is it a reputable assayer? 00:13:06.440 |
- An assayer is the person who creates the bar? 00:13:24.400 |
So on the back, there'll be a signature of that assayer. 00:13:36.480 |
But yeah, so you can kind of generally see like, 00:13:49.080 |
So people kind of look and they're like, you know, 00:13:53.120 |
And, you know, what will hold the most value? 00:13:57.480 |
from people who are like quote unquote investors in gold 00:14:00.320 |
is like, what will always have the most resale value 00:14:04.200 |
And generally the more kind of premium products 00:14:16.880 |
like a certain value, like pretty close to the spot value 00:14:20.880 |
if you hold one of those compared to OPM metals, 00:14:24.240 |
like that's a random brand that's like unaccredited now. 00:14:27.880 |
And you're not gonna get very far over the spot value. 00:14:30.720 |
Like essentially that's gonna be melted down. 00:14:41.400 |
just because there is that like inherent resale. 00:14:47.560 |
- Spot price, it kind of is a little bit different 00:14:50.520 |
than your general like, you know, stock trading hours. 00:15:05.320 |
So overseas, you know, there is gold trading starting then. 00:15:09.080 |
So people who are like very serious about, you know, 00:15:14.760 |
at their computers like ready to go at 3 p.m. on Sunday. 00:15:21.480 |
24 hour trading all the way until Friday at 3 p.m. 00:15:28.240 |
you have to be kind of involved in the market. 00:15:37.960 |
And you would never know until you'd wake up in the morning 00:15:40.120 |
unless you're like, you know, trading overnight. 00:15:42.000 |
But I would say the larger like physical traders 00:15:47.360 |
Like they have zero risk to the market or very little risk. 00:15:51.560 |
So they're trading on what we call the premium. 00:15:54.480 |
So the premium is just basically like our positive 00:15:56.760 |
or negative markup on the actual physical items themselves. 00:16:03.680 |
And fortunos are like between 15 to $30 premium. 00:16:08.640 |
So essentially, they're always trying to make a spread 00:16:17.440 |
I think this is a little bit different than, you know, 00:16:22.600 |
because the general investor perception is like, 00:16:27.920 |
And you would quantify that by the spot price 00:16:30.600 |
plus or minus the premium that you would have. 00:16:33.520 |
So it's a little bit different between the two. 00:16:40.440 |
are going to be worth more than spot price in the future. 00:16:48.920 |
Whereas I'm imagining a retail investor buying GLD, 00:16:55.440 |
- Yes, yeah, it's like literally the opposite mindset 00:16:59.120 |
between someone who is like actually a trader 00:17:10.400 |
they're trying to create a supply and demand market 00:17:14.600 |
based upon like what the scarcity of that specific item is. 00:17:44.960 |
People would trade these like collector coins 00:17:47.600 |
at a higher premium and they'll fluctuate quite a bit. 00:17:50.400 |
Like, you know, they'll go from $200 an ounce over 00:17:57.400 |
- For the average, you know, person who's like, 00:18:04.320 |
So I'm buying gold ETF or even buying gold bars 00:18:17.640 |
Like, but I think generally it's like, you know, 00:18:32.000 |
And then, you know, just like geopolitical tensions, 00:18:35.400 |
like we'll kind of always have our eye on different stuff 00:18:41.120 |
like whatever hedge position is open is like, you know, 00:18:59.320 |
I think it may be a little bit beyond our control. 00:19:02.200 |
- So it's not too dissimilar to most speculative assets, 00:19:13.840 |
are trading these coins, do you mean coin traders 00:19:17.680 |
or do you mean like the JP Morgans of the world? 00:19:29.960 |
Like Scotiabank used to be a pretty large trader of metals. 00:19:47.440 |
hey, you need some enterprise account to like trade with us. 00:20:00.680 |
just because like people running physical gold desks 00:20:05.200 |
It used to be quite large in like the '80s and '90s. 00:20:07.880 |
But nowadays, like most of it's done on computers 00:20:11.120 |
and warehouses that we would never know where they are. 00:20:22.680 |
- Yeah, so there's a couple different types of GLD. 00:20:28.080 |
So somewhere around the world in some Comex depository, 00:20:36.760 |
400 ounces worth of gold allocated to a contract. 00:20:49.400 |
and waiting till expiry is a little bit rare, 00:21:03.920 |
when we call it like the EFP exchange or physical 00:21:26.500 |
So generally most of them are like semi-allocated. 00:21:35.700 |
So it's like, it gets a little bit complicated. 00:21:45.320 |
or like what specific ETF you want to play in. 00:22:00.920 |
And I think the thing that for me kicked it off 00:22:14.000 |
and it was almost like everyone knew in advance 00:22:18.040 |
that if you could just go on the U.S. Mint website 00:22:20.060 |
and buy this at 9 a.m. Pacific, you would make money. 00:22:26.640 |
and how there are opportunities for regular consumers 00:22:36.320 |
for quite some time on this flowing hair gold coin, 00:22:46.640 |
And it ended up being not as good as I thought, 00:22:49.840 |
but still quite well for the people I think got involved. 00:22:52.960 |
But essentially, the U.S. Mint makes commemorative coins. 00:22:57.160 |
And so they try to commemorate some event in U.S. history, 00:23:01.480 |
which happened to be the Flowing Hair Silver Dollar, 00:23:10.440 |
I don't know why they picked a 230th anniversary. 00:23:25.440 |
But the $17.94 is one of the most expensive U.S. coins 00:23:31.520 |
I think one recently sold for like $10 million. 00:23:40.160 |
Like everyone knows that that's a really great coin. 00:23:45.080 |
that they were gonna put that on the product schedule, 00:23:47.560 |
we immediately knew like that's gonna be like really good. 00:23:51.360 |
And it kind of started with the silver medal. 00:23:55.200 |
I don't know if you'd bought the silver medal prior to. 00:24:00.600 |
which they had basically created this like lottery out of. 00:24:07.000 |
on making consumer coin releases like limited drops. 00:24:14.280 |
and made it for the U.S. Mint, which is amazing. 00:24:23.120 |
But I think that it's the best way to get people into coins. 00:24:28.600 |
It makes no sense that we would be talking about 00:24:34.000 |
you know, it's sold out and there was a resale market 00:24:36.560 |
and there was all this like hype generated around it. 00:24:39.000 |
But the silver medal had this like privy mark, 00:24:41.280 |
which is something that the Mint has done in the past. 00:24:48.080 |
of these privy marked coins into the 50,000 that they sold. 00:24:51.840 |
Those privy marked coins are worth like four grand now. 00:24:56.120 |
So some people became instantly like, you know, 00:24:58.520 |
could pay their rent, could pay groceries for like a year. 00:25:01.400 |
Like they had all of this like excess, you know, 00:25:04.240 |
consumer surplus from buying this coin for a hundred dollars. 00:25:08.200 |
So I think people got really excited about the gold one. 00:25:11.320 |
The sad part is they didn't do a privy for the gold. 00:25:15.200 |
and they're going for ridiculous prices right now. 00:25:24.680 |
Like it's just hands down, like a very nice design. 00:25:27.520 |
Like, you know, a lot of coins we see come through 00:25:32.160 |
the platform and when we got the first one in, 00:25:35.920 |
Like that was kind of the reaction that we had. 00:25:38.560 |
And I think it's been a while since I've like 00:25:41.480 |
actually liked a coin that the Mint has put out. 00:25:44.680 |
So the, I think, you know, maybe just some other people 00:25:55.320 |
'Cause in 2020, which was like what I would consider 00:25:58.360 |
like peak coin market, they had released a privy gold eagle, 00:26:18.200 |
sitting at your computer the day it launched, 00:26:22.800 |
Like if you can buy like Amazon in two clicks, you're fine. 00:26:45.800 |
that they had to buy them on the aftermarket. 00:27:01.120 |
So I think it's pretty easy to be able to do that. 00:27:04.840 |
- How often does the US Mint release something 00:27:23.840 |
Like every single one for like eight releases in a row, 00:27:33.320 |
- They usually do, like they have their continuing series, 00:27:39.520 |
And sometimes the continuing series can be like very good. 00:27:56.640 |
And so they want to create a market for buying these. 00:27:59.480 |
But yeah, at the end of the year, around November, 00:28:06.760 |
And they didn't do it in 2022, which was kind of sad. 00:28:16.200 |
2023 had a release that was like not as popular, 00:28:20.360 |
And then 2024, obviously the flowing hair coin. 00:28:23.040 |
So we don't really know what's going to come in next year 00:28:27.480 |
And then I can kind of tell you like that one might be okay. 00:28:33.920 |
But I mean, I had been writing about the flowing hair coin 00:28:37.760 |
since like June, and I had had like, you know, 00:28:44.600 |
So I think it was, you know, really good for us 00:28:56.280 |
just because we're a bulk supplier of the mint. 00:28:59.120 |
So we can see kind of a little bit before the public sees 00:29:02.840 |
like what, you know, the mintage is going to be 00:29:05.160 |
and like what that coin might actually look like and stuff. 00:29:08.720 |
And so I think it's always good to share that info 00:29:11.120 |
as it comes out so people can kind of see like, 00:29:15.000 |
you know, what are they actually going to buy? 00:29:17.160 |
And I think they didn't release the product images 00:29:27.760 |
until about two days before, so I missed the whole backstory. 00:29:53.280 |
we were trying to take like a StockX approach to it. 00:29:57.520 |
StockX would promote releases prior to when they come out 00:30:02.720 |
I mean, you know, kind of on par with eBay sales 00:30:05.960 |
and, you know, hopefully trying to continue that. 00:30:08.040 |
So I think just having more outlets is also good. 00:30:11.920 |
- So what you've done with Pure, my experience, 00:30:15.480 |
I don't hold any shares, I have no equity here. 00:30:18.120 |
But you started basically, as I would describe it, 00:30:24.600 |
that operates a bit more like an investment marketplace 00:30:30.200 |
But if I remember right, I could actually see, 00:30:41.600 |
we were actually trying to tackle this like mint problem, 00:30:45.040 |
just 'cause we had bought and sold a lot of coins 00:30:50.000 |
Like, you know, without Pure as it exists right now, 00:30:55.280 |
but then, you know, there's obviously complications 00:31:02.600 |
But we kind of started listing the Costco SKUs 00:31:13.480 |
because, you know, obviously people need liquidity 00:31:20.480 |
we were able to tackle the premium problem really well, 00:31:27.120 |
But, you know, the difference between a Fortuna and a Koi 00:31:35.360 |
considering that spot premium is like, you know, 00:31:39.760 |
So, yeah, and then we had kind of gotten back 00:31:48.060 |
And it was really cool to see how the market opened 00:31:52.680 |
and we kind of just let people trade from the beginning. 00:32:06.120 |
just so we could like play around with the market. 00:32:29.800 |
I know a lot of people started like pre-selling. 00:32:45.520 |
And when it comes to Costco, since you mentioned it, 00:32:49.200 |
this is kind of where I got into this a little bit. 00:32:53.080 |
You basically, Costco is selling gold bars at checkout, 00:32:57.680 |
more so on certain days of the week than others. 00:33:00.520 |
And there's a pretty active market for selling them. 00:33:03.200 |
So if you walk into a Costco, you could buy a gold bar 00:33:05.640 |
and you could probably go on Pure and sell it 00:33:09.720 |
- Yeah, there is quite a lot of liquidity for Costco items. 00:33:13.960 |
I think to the fact that Costco may be selling more 00:33:20.080 |
So they've in turn kind of created this like after market 00:33:26.840 |
and whether that be at Costco or not at Costco, 00:33:30.120 |
people need them for different, I don't know, 00:33:33.320 |
different sales activities or investment activities. 00:33:36.780 |
So they've really kind of put gold in this like mainstream. 00:33:40.320 |
I think, obviously a lot of news outlets have covered this, 00:33:43.240 |
like Costco gold is selling out in like 10 seconds. 00:33:47.040 |
But generally, you could just walk into a Costco, 00:33:51.520 |
I think they have like a product limit or something. 00:33:59.960 |
Like I'm pretty sure they're selling them at a loss. 00:34:02.520 |
Like, we get the pretty similar distribution from HAMP 00:34:15.840 |
but it seems like it's like another like chicken baker, 00:34:28.040 |
But I think generally for like our community, 00:34:36.200 |
you would have like shady investment quote unquote, 00:34:43.320 |
"Hey, do you wanna liquidate your retirement account 00:34:49.320 |
So I think Costco created a really good entry market 00:35:01.760 |
and you look at the price you can sell on Pure, 00:35:03.960 |
and this is something I've been monitoring closely. 00:35:06.640 |
Just to be clear, if you go buy your Costco gold bar 00:35:19.680 |
You're just looking at what's the retail price 00:35:22.880 |
which in most states is not subject to sales tax. 00:35:28.360 |
that you can sell it at and let's net out the fee. 00:35:31.560 |
You guys charge a fee that's very reasonable, 00:35:33.640 |
I think for a Costco gold bar, it's like 0.75%. 00:35:38.120 |
And if you did a lot of volume, it would come down. 00:35:40.400 |
And you're not gonna make money on most days. 00:35:52.200 |
you get 2% back on all your spending at Costco. 00:35:55.640 |
And from watching the prices the last, I don't know, 00:36:07.120 |
and you turned around and sold it right away, 00:36:25.760 |
But I think if you just forget the credit card rewards 00:36:31.680 |
And then the credit card rewards would be a bonus. 00:36:36.880 |
like in our passing time to be able to kind of help people 00:36:51.720 |
like you go in and it's like $100 below where it should be. 00:36:55.640 |
- And that's the case with these gold buffalos. 00:37:06.400 |
and one popped up and said, "These buffalos are available." 00:37:08.680 |
And I went in and I went and ordered five of them. 00:37:13.520 |
And I was like, the price I paid at Costco was less 00:37:16.200 |
than the price I could sell them for in a moment. 00:37:22.280 |
I actually made money buying this coin from Costco 00:37:26.000 |
- Yeah, and I think it's kind of created a drop ability 00:37:29.880 |
like to these releases, like people are kind of, 00:37:37.120 |
kind of like the sneaker era of like all the stuff 00:37:40.080 |
where people were buying Yeezys and things like that. 00:37:42.480 |
So I think it's kind of cool to see that that's came alive 00:37:51.480 |
Costco makes a lot of money in other sectors. 00:38:17.160 |
in a different and larger way than most other people. 00:38:21.520 |
But there are some people kind of breaking into Walmart now. 00:38:24.760 |
- Yeah, I have seen that Walmart also sells gold, 00:38:30.400 |
but Walmart's model is a little more different 00:38:41.760 |
Taking cards on gold is like an incredibly risky area. 00:39:01.600 |
I don't wanna deal with that headache right now. 00:39:04.000 |
But, you know, in larger scale like Costco, Walmart, 00:39:07.640 |
like they kind of have that figured out already. 00:39:15.760 |
but I wanna do another episode on gift card reselling, 00:39:19.600 |
because I actually think there's an interesting market there 00:39:22.520 |
to similarly buy gift cards that are on sale at a discount. 00:39:26.640 |
And then, you know, there are places to resell them online. 00:39:32.480 |
But I often see Walmart gift cards at a pretty big discount. 00:39:41.240 |
well, if you can buy Walmart gift cards at 15% off 00:39:44.000 |
and use them to buy gold, could you get a discount on gold? 00:39:50.040 |
place a bet on why people would be buying gold at Walmart, 00:40:01.140 |
but buying a lot of these discounted gift cards at scale 00:40:04.920 |
is actually something where you have to pay a fee 00:40:15.600 |
It's actually a discounted gift card and gold price play 00:40:22.500 |
That said, you know, I think for some people, 00:40:24.680 |
the credit card rewards would be a compelling thing, 00:40:27.180 |
but I actually view both gift cards and gold, 00:40:52.700 |
So, you know, you can't go spend a million dollars on gold. 00:40:58.140 |
One thing for people who are, maybe go to Costco, 00:41:00.900 |
maybe pick up a few bars and wanna sell them, 00:41:03.140 |
and go to Pure, help alleviate some concern they might have 00:41:09.220 |
because presumably they've spent a ton of money, right? 00:41:12.420 |
If you bought five bars, you're over 10 grand, 00:41:15.860 |
"Here's a mailing label, can you send it in the mail?" 00:41:20.220 |
- I think the biggest thing that we've been able to do 00:41:25.600 |
so we'll have reports of everything as it comes in. 00:41:28.520 |
We keep allocated storage of people's orders, 00:41:35.480 |
People always ask if a package was tampered or lost, 00:41:50.120 |
I think a lot of people could probably take a packing lesson, 00:42:03.420 |
'cause I think most people think about Amazon returns 00:42:21.320 |
Every now and then, there'll be some strange stuff, 00:42:40.840 |
I think that's a big win for the service that we offer, 00:43:01.260 |
you're kind of on the hook if you don't fulfill those items. 00:43:05.140 |
- Does that mean that, let's say I sold my flowing hair coin 00:43:12.660 |
before I even shipped it out, or maybe a day later, 00:43:18.040 |
- Yeah, you would be on the hook for the spread 00:43:19.660 |
at that point, because there's a buyer on the other end, 00:43:29.380 |
and it goes up to $10,000, and you decide to cancel, 00:43:36.620 |
Obviously, we kind of determine fair market value 00:43:46.180 |
to make it look like there's a larger market loss. 00:43:49.040 |
But yeah, generally, I think the biggest concerns 00:43:55.860 |
And I think one thing that we're trying not to be able to do 00:44:22.800 |
So if you're selling here and there, it's a good activity, 00:44:27.500 |
but we keep a lot of close eyes on how people's activity 00:44:32.500 |
are trading over time, how do they have a business set up. 00:44:37.500 |
At the end of the year, what coins have they sold? 00:44:45.240 |
So I think, obviously, people should be aware 00:44:55.100 |
Call your CPA, make sure that what you're doing is fine. 00:45:00.260 |
make sure you're taking that loss at the end of the year 00:45:11.980 |
- And then, obviously, there's definitely a lot 00:45:14.260 |
of money laundering and fraud risk within the gold market. 00:45:18.900 |
And so, from our perspective, we treat everyone 00:45:23.220 |
as if we give them the blank slate to begin with. 00:45:28.140 |
You go through identity, you go through a bank account check, 00:45:34.220 |
We're not gonna be able to take them as a customer. 00:45:36.900 |
- Yeah, I've seen everything from a guy on WhatsApp 00:45:42.180 |
that you can message and sell gold to that says, 00:45:46.300 |
"I don't do 1099s, I don't do ID verification," 00:45:52.180 |
but maybe doesn't have as big of an operation as you 00:45:55.380 |
and maybe does do an ID check but might not do 1099s, 00:46:02.860 |
So I think there are a lot of options out there. 00:46:07.220 |
I'd save me some shipping, but I'm gonna ship 'em off 00:46:09.260 |
'cause I want the experience of packing them up 00:46:17.780 |
and everyone has to choose what's right for them. 00:46:23.860 |
who after that episode released as a follow-up a video 00:46:27.480 |
about the taxation of credit card rewards and stuff. 00:46:36.940 |
And so the fact that you guys are trying to do 00:46:39.260 |
as much of that as possible feels like a good place for me. 00:46:43.920 |
- Might not be a good place for everyone else, 00:46:52.360 |
a lot of operations as well as the financial operations 00:46:57.760 |
I mean, our company is a little bit over a year old, 00:47:01.320 |
and we've been working on our own playbook, I guess, 00:47:05.900 |
for this market because no one has really experienced 00:47:10.520 |
the growth that we've had in this short amount of time. 00:47:13.460 |
And obviously this has been propelled by Costco. 00:47:18.200 |
There's another whole aspect to the operations side 00:47:22.200 |
And so the biggest thing for me is I like to be able 00:47:25.800 |
to slow things down, go through them methodically, 00:47:29.160 |
understand how to do everything in the right way. 00:47:40.180 |
getting disconnected, we're gonna reach out to that person. 00:47:43.060 |
If there's an issue with something getting tampered, 00:47:48.140 |
and we're gonna provide as much information as we can. 00:47:55.380 |
But generally, the Costco segment of customers 00:48:05.740 |
But we also have a whole other side of the coin people, 00:48:09.100 |
the dealers, the shops, and all this other stuff. 00:48:19.820 |
The ability to reconcile transactions is much different. 00:48:24.820 |
So I think being able to cater to both markets 00:48:28.120 |
is something that we're learning to be able to do. 00:48:31.960 |
But yeah, I have to keep my mind in two different areas 00:48:36.200 |
when talking to different types of customers. 00:48:57.000 |
But one of the things that I've been thinking about 00:49:11.520 |
And I know that might not be something on the jewelry side 00:49:18.000 |
who finds out that their grandparents or their parents 00:49:25.160 |
- I always tell people that if they're not comfortable 00:49:31.640 |
And I'm gonna shout out all the local coin shops here 00:49:34.400 |
because I'm still a big fan of the in-person business. 00:49:51.160 |
a local coin shop could tell you very quickly. 00:50:09.600 |
And then just go to whatever one has the best reviews. 00:50:13.200 |
And so if you're able to decipher what items are what, 00:50:18.200 |
then I think that Pure is probably a great place to go 00:50:21.160 |
because then you can find your items very quickly. 00:50:23.480 |
We're happy to help you if you send us photos. 00:50:25.800 |
But there's a network of really good coin dealers 00:50:29.440 |
and shops out there that are a part of the P&G. 00:50:34.040 |
That's essentially the Professional Numismatic Guild, 00:50:43.080 |
It's something that should be very prestigious 00:50:47.640 |
And even in the Bay Area, there's multiple P&G dealers. 00:50:52.200 |
And most of the shops we work with are on a certain level. 00:51:00.240 |
if they're not comfortable with doing online experience. 00:51:06.560 |
to going in and being able to actually hear someone out 00:51:11.320 |
and look at other items and understand the pricing. 00:51:14.160 |
I think it's a very good educational experience. 00:51:17.160 |
- What about the, I was walking downtown the other day 00:51:21.480 |
Is that like a thing that should deter people? 00:51:23.840 |
- I think that's like the worst possible place to go. 00:51:38.200 |
- Yeah, you're gonna get pretty raked going through that. 00:51:43.200 |
- So a lot of these coin stores in the P&G group, 00:51:52.120 |
and generally most shops also act as a jewelry shop 00:51:59.360 |
But I think people expect a lot out of scrap gold. 00:52:02.240 |
Obviously this isn't something you can sell on pure. 00:52:04.400 |
Like we only take like assayed and marked gold. 00:52:11.280 |
and like where it's from, what it's going on. 00:52:13.520 |
So I think, you know, the protocols in a shop 00:52:15.880 |
are probably the best place to go for jewelry. 00:52:33.120 |
So, and they may even pay you more for stones. 00:52:38.840 |
within the jewelry, I think that's also a win. 00:52:41.160 |
Like they kind of act as a jewelry store as well. 00:52:46.700 |
when the coin industry is not like, you know, 00:52:59.720 |
and with prices the way they've been the last year, 00:53:02.840 |
I feel like people are probably gonna wanna figure out 00:53:05.720 |
And so going to a reputable coin shop, great suggestion. 00:53:25.480 |
So like heritage auctions, Stacks Bowers galleries, 00:53:43.680 |
that all numismatists should support at some point. 00:53:52.720 |
and there's not a lot of new members coming in, 00:54:00.680 |
go to a local coin shop or go to your local coin club. 00:54:08.640 |
but other people might find it to be very cool. 00:54:11.000 |
And you might meet a lot of interesting people 00:54:20.800 |
- Do you think like garage sales and estate sales 00:54:24.320 |
- I think that those have already been fairly picked over. 00:54:27.360 |
But I think that generally the best place to find coins 00:54:39.080 |
- I would just avoid anyone who says the words 00:54:42.880 |
tangible wealth or I hate the word safe haven. 00:54:54.520 |
Anyone who's like fear mongering, like bad idea. 00:55:01.880 |
who's being transparent about their activities 00:55:04.960 |
and kind of telling you what they're gonna make 00:55:10.920 |
So just keep your red flags up and just keep it going. 00:55:16.560 |
And I'll send everyone links, collectpure.com.