back to indexThe Rise of the Internet’s Creative Middle Class | Deep Questions with Cal Newport

Chapters
0:0 Cal's intro
0:45 Cal highlights the main bullet points of his recent article
4:0 Cal talks about 2008 and Web 2.0
5:35 1,000 true fans
20:0 Leveraging the capabilities of the internet
00:00:00.000 | 
But I thought I would start today's episode reacting to my own article. 00:00:05.920 | 
So the day before we're recording this episode, I published my, my latest for the 00:00:13.080 | 
New Yorker was a bit of a longer piece and I've been reading, writing recently. 00:00:16.600 | 
It was more of a 5,000 word, more of an Epic piece. 00:00:20.080 | 
And, uh, the title is the rise of the internet's creative middle class. 00:00:26.720 | 
And, uh, I thought I would go through just the big ideas from this article. 00:00:29.960 | 
And then I have a couple of follow-up points about some follow-up points, not 00:00:33.920 | 
in the article, but based on reactions I've gotten to the article since it's come out. 00:00:39.000 | 
So if you're watching this, instead of listening to this, I also have the article 00:00:44.760 | 
So you can actually see the words I'm talking about. 00:00:46.640 | 
If you're just listening though, I'll, I'll read what I'm saying. 00:00:51.280 | 
So I just want to give you the, the, the main bullet points is 5,000 words. 00:00:55.600 | 
There's, you know, a lot of details, but the, the article opened with me 00:01:08.800 | 
Uh, it's hosted by Sagar and Jetty and Crystal Ball. 00:01:13.880 | 
So they both come from journalism backgrounds, Sagar from the right, 00:01:20.120 | 
So Sagar used to be the white house correspondent for the daily caller. 00:01:29.040 | 
Uh, years ago, they came together to do a show together called rising. 00:01:32.760 | 
That was filmed at the Hill, the publication, the Hill here in DC. 00:01:38.040 | 
And the whole idea was someone from the left, someone from the 00:01:42.920 | 
And so a couple of years ago, they went independent and said, 00:01:46.720 | 
They leased some studio space downtown here in downtown DC. 00:01:49.760 | 
They have a cool set $60,000 camera system that films at a really high 00:01:55.640 | 
resolution so that you can stream this onto big screen TVs. 00:01:58.560 | 
And it looks really nice, real control room with actual, you know, upper 00:02:03.600 | 
middle-aged engineer control room type men in there working, try casters and. 00:02:08.040 | 
And the sound and it was a real professional operation. 00:02:16.440 | 
They put clips of it on YouTube, uh, for free. 00:02:20.560 | 
If the names sound familiar, it's they've gotten a lot of 00:02:25.240 | 
So he likes them because they come at news from the left and the right. 00:02:29.920 | 
And so they end up in kind of independent territory as opposed to just trying to 00:02:36.160 | 
I think that's, that helped them grow, but they had a history from before them. 00:02:39.560 | 
Um, and I've been on, I was on rising to talk about one of my 00:02:44.880 | 
So I've, I've crossed paths with them before. 00:02:48.480 | 
So you look at that show, um, and you see that it's doing well. 00:02:54.360 | 
It does not require nearly the overhead of their old traditional TV shows. 00:02:59.600 | 
They have only eight hourly contractors and yet their viewership metrics are 00:03:07.280 | 
If you look on YouTube, if you look at podcast downloads, whatever 00:03:10.840 | 
They're doing better than the old traditionally produced TV show 00:03:17.960 | 
So my point is early in this article is, uh, that's interesting. 00:03:21.240 | 
And maybe there's a lesson to be learned there about the evolution of news. 00:03:23.800 | 
But the reason why I was focusing on breaking points, the reason why I wanted 00:03:27.040 | 
to introduce them to the readers of this article is that I think they 00:03:33.280 | 
And here's my exact words from the article, one in which a dismissed 00:03:37.840 | 
prophecy about the potential of the internet to support creative work 00:03:45.600 | 
So they are my piece of evidence that a once dismissed prophecy about the 00:03:56.240 | 
Remember 2008 was a very different time than the web is today. 00:04:01.560 | 
This was at the beginning of the web 2.0 revolution. 00:04:04.720 | 
So this was the beginning of that idea that you as a consumer could 00:04:11.760 | 
As opposed to just going to websites and consuming content. 00:04:15.360 | 
We're used to that now, but it was a big deal back then. 00:04:19.120 | 
So it was in 2008 when web 2.0 was first becoming a thing that Kevin Kelly, 00:04:23.720 | 
the former executive editor of Wired, actually the founding executive editor 00:04:32.280 | 
So someone who, uh, provided a nice blurb for so good. 00:04:36.880 | 
He had a nice blurb for a world without email. 00:04:38.640 | 
So I've crossed paths with Kevin Kelly over the years. 00:04:41.000 | 
He wrote a very internet important, I would say essay called a thousand true fans. 00:04:45.440 | 
This is going to be the prophecy that this article is about. 00:04:50.400 | 
So the basic idea with a thousand true fans is Kevin Kelly was saying now 00:04:54.800 | 
that the internet is here, now that the internet is interactive, now that 00:04:57.040 | 
you can produce and post content as easily as you can consume it. 00:05:00.520 | 
This is going to be a boon for creative professionals because now as a creative 00:05:09.480 | 
professional, you can not only post your stuff online, you can interact with people. 00:05:15.720 | 
Online you have, uh, at your fingertips, this whole vast audience of the entire 00:05:20.800 | 
world's population and all you have to do, and this was his thousand true fans 00:05:24.080 | 
concept, all you had to do is find a, and cultivate a small, but loyal fan base. 00:05:29.920 | 
Of all the millions and millions of internet users. 00:05:32.360 | 
If you can find, this was his math, a thousand loyal supporters, 00:05:37.120 | 
each of whom is willing to spend a hundred dollars a year on you and your art. 00:05:41.440 | 
You're now making a good middle-class living doing creative work. 00:05:48.920 | 
It was really influential because the idea was pre-internet. 00:05:52.720 | 
If you were a creative type, you only had access to the people who were 00:05:58.320 | 
proximate to you, the people who live near you, the people who lived in your 00:06:02.080 | 
town, unless you were one of the vanishing people, you were not going to 00:06:06.080 | 
be a vanishingly small few who had access to national international 00:06:10.640 | 
broadcast platforms like television or newspapers, but there was such a 00:06:13.880 | 
small number of people who could be in the movies or be on TV or be in the 00:06:17.360 | 
newspaper that almost everyone else who wanted to do creative work, you only 00:06:20.560 | 
had access to people who happened to be nearby. 00:06:22.600 | 
And it was probably going to be difficult for you to find enough real 00:06:25.840 | 
spans who lived within 50 miles of you to actually make a living. 00:06:30.600 | 
And Kelly's point is the internet changes that because now you can 00:06:33.920 | 
assemble these thousand true fans from anywhere around the world 00:06:38.200 | 
So now you've unlocked the economic potential for lots of different 00:06:40.960 | 
creative types to actually make a living doing creative work. 00:06:44.040 | 
As I argued, this essay hit right as the economic crisis of 2008 was picking up 00:06:56.760 | 
Their jobs were either they were losing them or they're having the screws 00:06:59.960 | 
turned to them working longer for less money because everyone was faltering. 00:07:04.680 | 
And this idea of, hey, with this new technology, forget this diminishing rat 00:07:08.680 | 
race, you can make a living, support your family doing creative work. 00:07:17.200 | 
Here's the part that most people didn't know about. 00:07:18.920 | 
If you go back and look at the reception of this essay, yes, it became very popular, 00:07:26.480 | 
And one of the strongest sources of pushback came from Jaron Lanier, whose 00:07:38.840 | 
When Kevin first met Jaron to interview him about his pioneering 00:07:44.200 | 
work on virtual reality, they were both techno optimists from the West coast scene. 00:07:49.960 | 
Jaron Lanier in particular was a really big open culture advocate. 00:07:56.320 | 
The internet's going to create this sort of utopian world. 00:07:59.000 | 
What had happened to Jaron though, we've talked about this before on the show, is 00:08:05.480 | 
He eventually went back and renounced his techno optimist views and said, the 00:08:15.720 | 
And the internet is beginning to bifurcate the haves and the have not. 00:08:20.080 | 
And all the, all the, the value generated is ossifying at a very small number of 00:08:26.120 | 
companies and a very small number of individuals that have a lot of stock in 00:08:29.360 | 
So he had, he had had this turn towards skepticism around this point. 00:08:32.360 | 
And he looked to Kevin Kelly's a thousand true fans essay and almost 00:08:36.080 | 
immediately came back and said, Kevin, this makes sense on paper, but if it was 00:08:41.080 | 
true, we should see more people doing this successfully. 00:08:44.000 | 
So where are all of these artists and musicians that have a thousand true fans 00:08:49.240 | 
that they have cultivated online, making a middle-class living. 00:08:53.480 | 
Technologically, this has been possible for a while. 00:08:57.320 | 
And this is, this is a little known chapter in this history, but, but Kevin 00:09:04.360 | 
And he explained Jaren's hesitancy and he said, okay, let's, let's prove Jaren wrong. 00:09:13.680 | 
And I, in fact, I have the exact wording here in the article. 00:09:17.040 | 
He said, okay, to prove Jaren wrong, this is Kevin Kelly, right. 00:09:21.400 | 
Into his audience, simply submit a candidate in the comments, a musician 00:09:25.640 | 
with no ties to old media models now make it a hundred percent of their 00:09:32.200 | 
So Jaren complained, Kevin said, no, no, I'm sure artists and creative 00:09:40.680 | 
And he challenged his readers and they couldn't find anybody. 00:09:44.200 | 
The way Jaren summarized it later in his book, you are not a gadget, which you 00:09:49.440 | 
should read if you have not very influential book for techno criticism 00:09:52.640 | 
circles, they identified a handful at most of artists who satisfy that theory. 00:09:59.680 | 
And if you really go down the rabbit hole on this and look at the artists they 00:10:02.880 | 
found, it was kind of questionable whether they qualified or not. 00:10:07.360 | 
And by the time Jaren published, you were not a gadget is a chapter about a thousand 00:10:12.040 | 
true fans in that manifesto where he's like, this just didn't work. 00:10:14.800 | 
That's a true fans was hopeful, but it wasn't actually something that we saw. 00:10:23.840 | 
And so for people who studied the internet, it was sort of this sad case study of 00:10:35.400 | 
Well, I think Jaren Lanier has a really good argument that it was the structure, 00:10:40.120 | 
the evolving structure of the web itself that scuttled the feasibility of a 00:10:46.760 | 
thousand true fans, and in particular, the hijacking of web 2.0 by a small number of 00:10:53.040 | 
large social media platform monopolies like Facebook and then later Instagram and 00:11:00.120 | 
And the way Jaren tells us, I think it's a really important critique is that Google 00:11:06.200 | 
ads came along earlier in the two thousands and they showed that embedded ads could 00:11:13.160 | 
So in other words, putting ads on content that normal individuals made. 00:11:18.440 | 
So here's my website, here is calnewport.com and I'm doing Google adsense and it 00:11:23.120 | 
will automatically put ads onto the content I generated. 00:11:28.320 | 
It became a basically a money minting machine. 00:11:30.800 | 
And there was this aha light that went on in the techno circles out in Silicon 00:11:34.800 | 
Valley, which is web 2.0 means lots of people are creating a lot of content. 00:11:39.560 | 
All of that content can be essentially the fertilizer for our advertising money 00:11:45.160 | 
So social media came along and even though it originally pushed itself as being about 00:11:52.200 | 
connection and relationships and making it easier to express yourself and connect to 00:11:56.080 | 
others, that was not the pitch being made to investors. 00:11:58.760 | 
The pitch being made to investors is all of these millions of people are going to be 00:12:02.800 | 
If we can get that content generated on our servers, on our platforms, we get all the 00:12:10.280 | 
And so a small number of companies basically hijacked the web 2.0 revolution. 00:12:15.360 | 
It said, yeah, yeah, yeah, you should express yourself on the web, but you do it in 00:12:21.600 | 
And that became, as Jaren explains it, the downfall of the thousand true fans model, 00:12:26.840 | 
because once these companies were making hundreds of billions of dollars evaluation 00:12:30.920 | 
appear out of nowhere, just off of the back of this digital sharecropping that was 00:12:37.520 | 
occurring out there in this hijacked world of web 2.0, they began pushing their 00:12:43.000 | 
technology platforms to optimize the money this made. 00:12:46.000 | 
And this, this eventually led to these streaming style models. 00:12:50.440 | 
Twitter led the way, but then Facebook and Instagram followed. 00:12:53.200 | 
These models where you were no longer even going to social media homepages of 00:12:59.400 | 
You were no longer posting on the wall of your friend on Facebook. 00:13:02.440 | 
Algorithms would just pull interesting information off of the platform and put it 00:13:08.720 | 
And you as a consumer would just keep scrolling through this. 00:13:11.840 | 
Everything you were seeing was designed to hit your fancy, to give you distraction 00:13:18.600 | 
in the moment, to give you those little chemical bursts. 00:13:21.040 | 
In that setting, the thousand true fans was not going to survive. 00:13:29.480 | 
This relentless pace rewards passive consumption, not active interaction with 00:13:39.360 | 
As a creator, you can submit your creations into the stream, but once there, they 00:13:45.600 | 
If you're lucky, perhaps something will, you post will temporarily spark a surge of 00:13:49.160 | 
engagement, but the same spectators exhausted by the onslaught will soon shift 00:13:52.760 | 
their weary attentions to the next recommended item following close behind. 00:13:56.320 | 
So this is what happened when web 2.0 got hijacked. 00:14:00.880 | 
All of this user created content got chopped up and commoditized and put into an 00:14:04.200 | 
algorithmically optimized stream where it was dehumanized, barely connected to the 00:14:09.080 | 
And we sit there and watch this just stream past. 00:14:13.720 | 
That was not an environment well suited for many different individual idiosyncratic 00:14:21.200 | 
creators to foster and create communities, small, but loyal communities based around 00:14:26.880 | 
their work that they could then monetize and make a living off of it. 00:14:30.240 | 
So that was why, at least in Jaron Lennar's telling, that is why the dream of a 00:14:42.720 | 
And what I wrote here is perhaps we were too quick to dismiss Kelly's a thousand 00:14:49.400 | 
It faltered in 2008, 2008, but 14 years later, it might be making a comeback. 00:14:57.160 | 
Because you look at something like breaking points and what you see is actually 00:15:01.080 | 
something very much like Kelly's original model in action. 00:15:04.640 | 
Sager and Crystal are not 20 million follower Instagram influencers. 00:15:14.840 | 
B style superstars that gets 26 million views on every video they put up. 00:15:23.880 | 
So yes, it's a factor of 10 larger than Kelly's original prediction, but within 00:15:30.040 | 
So a small number by any of those large follower count type scales, 10,000 00:15:36.640 | 
subscribers who pay them money because they respect what they're doing. 00:15:39.920 | 
They like the style of independent news that Crystal and Sager produce. 00:15:44.400 | 
Off of those 10,000 subscribers, they are able to produce the show. 00:15:51.480 | 
I, you know, I talked to him about it, salaries that are more or less in line 00:15:55.280 | 
with what they were making when they were hosting the show at the Hill. 00:15:59.880 | 
So they're not trying to, uh, become immensely wealthy. 00:16:07.160 | 
And those are hourly contractors that help work their equipment, the eight 00:16:10.120 | 
hourly contractors that helps pay for their time and it, and it works out. 00:16:12.760 | 
And when I pushed them, I was like, well, you guys want to go the route 00:16:17.240 | 
You want to take on venture capital money and build up a huge staff and grow a 00:16:20.880 | 
large network that you can then sell for $200 million down the line. 00:16:29.720 | 
She wanted to get away from bureaucracy and giant offices 00:16:40.080 | 
It's Kevin Kelly's thousand true fans come to fruition. 00:16:45.760 | 
When I go on the article and give a lot of examples, like we can actually find a 00:16:49.680 | 
lot of examples of this now of people who have modest size audiences of strong fans. 00:16:57.000 | 
Who pay them money for the content or whatever they produce, allowing 00:17:03.560 | 
them to make a good living, not to become rich, but can make a good living. 00:17:11.840 | 
Number one, I think the rise of online news paywalls and subscription video 00:17:17.280 | 
streaming services like Netflix got us used to the idea of paying 00:17:23.680 | 
When Kevin Kelly wrote his original essay, that was a time where people 00:17:28.960 | 
thought no one's ever going to pay money for digital content online. 00:17:43.920 | 
We're kind of used to paying all a cart for digital content. 00:17:47.880 | 
So once we're used to that, when someone like Sager and Crystal comes along, 00:17:51.640 | 
we're like, yeah, it's just another thing I pay a little bit of 00:17:56.720 | 
The other thing to change was attitudes towards social media. 00:18:01.120 | 
So there was a time, and I know this because I used to get roasted, where 00:18:07.680 | 
So the idea that you would leave social media and interact with creators 00:18:13.800 | 
directly over the internet without using the intermediation of social media 00:18:19.800 | 
Now, for all the reasons we talk about on the show, there's a lot of pushback 00:18:24.160 | 
and skepticism and distrust about social media. 00:18:26.760 | 
So this idea that I'm going to subscribe to breaking points using a small app 00:18:31.920 | 
like Supercast and they have MailChimp is going to email me direct link URLs. 00:18:37.680 | 
They're unlisted videos, a whole ecosystem I'm using to interact with them. 00:18:42.840 | 
Now we're used to that or we're excited to do that. 00:18:46.120 | 
So we needed those two innovations, getting used to paying for digital content 00:18:49.000 | 
and to being comfortable leaving the walled gardens, the heavily controlled 00:18:52.520 | 
walled gardens of social media and interacting with creators 00:18:58.760 | 
And I think we see this revolution of the return of people potentially being 00:19:05.680 | 
One of the other big examples I give is podcasting. 00:19:10.120 | 
I mean, what is a successful podcast, if not a perfect demonstration of 00:19:15.160 | 
Kevin Kelly's theory in action, you have this audience of dedicated fans who 00:19:20.560 | 
are willing to stream hours of your audio content each week from an 00:19:26.560 | 
advertiser perspective that is really valuable and you can monetize that. 00:19:33.760 | 
And with a modest, but really strong audience, you can make a creative 00:19:38.480 | 
living with a podcast. I worked out the numbers for this article. 00:19:42.800 | 
I mean, depending on the type of content, et cetera, et cetera, something 00:19:50.360 | 
So if you had 30,000 dedicated fans who had listened to one episode of your 00:19:56.080 | 
show per week and with the right number of ads, if you do the math somewhere 00:20:00.400 | 
in there, you get to Kevin Kelly's a hundred thousand dollars a year. 00:20:02.640 | 
So again, this is all within the ballpark of his original number. 00:20:10.360 | 
We are returning to a place where it's possible for a larger, more diverse 00:20:16.200 | 
group of creative types, doing a more diverse array of creative activities. 00:20:20.240 | 
Like Sager and Crystal, like a bunch of podcasters out there to actually really 00:20:25.960 | 
make a full-time living, doing creative work by leveraging the potential of the 00:20:28.640 | 
internet, it required that we escaped the social media walled gardens. 00:20:31.840 | 
It required that we got more comfortable spending money for digital content. 00:20:35.120 | 
But I think this is a good thing that's happening. 00:20:39.160 | 
Two quick follow-up points after that article came out. 00:20:42.840 | 
One, I talked to Kevin Kelly a little bit after it came out and he confirmed 00:20:47.360 | 
actually more recently, he gets more and more notes from people who read that 00:20:52.880 | 
original essay and are successfully making a living with a small, but dedicated group 00:21:00.320 | 
He hears from people succeeding with that more and more. 00:21:06.000 | 
The other point, and I'll make this briefly, someone sent me a note and I hear 00:21:08.600 | 
this critique a lot, so let me just address it real briefly. 00:21:11.440 | 
They say, yeah, maybe it's true that there's more avenues now to make a living 00:21:18.000 | 
creatively online, but it's really hard and it often requires whatever timing and 00:21:24.520 | 
luck and Crystal and Sager already had media backgrounds and, and it's not just 00:21:34.160 | 
And my reaction to that is yes, of course, making a living doing creative 00:21:42.200 | 
It requires talent and it requires luck and it requires opportunity. 00:21:46.200 | 
Now, I think what we're seeing with the thousand true fans model is that 00:21:53.920 | 
You don't have to be one of the vanishingly small few to get on cable news or 00:21:58.880 | 
Now there's a lot more opportunities with the internet to make a living creatively, 00:22:03.000 | 
but you still need the talent timing, luck portion of that. 00:22:11.760 | 
We're talking about the democrat democratizing any type of media. 00:22:17.080 | 
Blogs come along and they say, Hey, this is going to, this is going to 00:22:25.360 | 
And the people said, oh, that, that revolution failed because most blogs are 00:22:32.160 | 
Open up a lot more people who had a lot of talent and a lot of luck to actually 00:22:36.480 | 
find an audience that would have been able to before. 00:22:38.960 | 
People say most podcasts are bad and don't make money. 00:22:42.400 | 
That's true, but it opened up a lot more opportunity for a lot more people with 00:22:47.600 | 
talent and luck to actually go and do that before podcasts were available. 00:22:50.640 | 
So I think that's the key caveat I want to make is that there's no technological 00:22:55.360 | 
That's going to mean anyone who wants to make a living doing creative work can, 00:22:58.040 | 
that's always going to be really hard, but it used to be that you had an 00:23:00.960 | 
incredibly narrow group of people who even had a shot. 00:23:05.920 | 
And of course, most people will still miss it, but we're going to have vastly 00:23:08.840 | 
more successful creatives because there's vastly more people out there with talent 00:23:12.680 | 
and the right timing and the right thing to say, or the right skill for the 00:23:16.600 | 
There's vastly more people out there than there used to be opportunities to, to 00:23:26.560 | 
A little injection of optimism into a otherwise normally grim topic area. 00:23:33.040 | 
There are some good things happening with the internet. 00:23:38.160 | 
Uh, yeah, that took a little while, like 5,000 words. 00:23:44.480 | 
Um, but honestly this one was in production longer than it probably took me to 00:23:49.400 | 
I mean, so what I did was there's kind of a break in my, my writing, my last call 00:23:56.560 | 
Uh, and then I, I had to kind of take a break because of administrative stuff at 00:24:00.840 | 
When I turned my energy back to this article, I, it took me a month. 00:24:05.040 | 
I went back and looked at it a month of solid work to get it done. 00:24:10.040 | 
I did that back in March and then there's just production just, you know, it takes a 00:24:14.360 | 
So, so yeah, that took about a month of work. 00:24:16.840 | 
Whereas my column from last fall, it'd take about a week of work per column. 00:24:35.560 | 
He's on Ferris's podcast every now and then, right? 00:24:42.560 | 
I'm not going to talk about it now because I'm going to write about it. 00:24:45.960 | 
But he sent me some new thoughts he had on some things. 00:24:50.920 | 
There's a classic Kevin Kelly article from five or six years ago on artificial 00:24:59.760 | 
and read it, it's really good, really prophetic.