back to indexRPF0312-Whats_the_Financial_Advisor_Career_Actually_Like
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Let's do a Q&A today on radical personal finance. 00:00:05.520 |
Kay writes in, asks me a question, says, "Joshua, I would like your thoughts on transitioning 00:00:12.320 |
from working in the job of a physician to becoming a financial advisor, specifically 00:00:19.220 |
to becoming a financial advisor with a large insurance company like you were a part of. 00:00:42.880 |
Welcome to the Radical Personal Finance Podcast. 00:00:50.600 |
If you were a 31-year-old physician making $150,000 a year and you'd spent the last decade 00:00:55.100 |
of your life preparing for your career but are really frustrated with it, would you make 00:01:00.720 |
I'm going to dish the dirt today on radical personal finance and tell you what the business 00:01:08.800 |
I love to do these Q&A questions and I never expected really the question of giving so 00:01:23.020 |
much information about the business of being a financial advisor to be so popular on the 00:01:28.360 |
But what I've learned is that there are many, many of you who have a deep interest in pursuing 00:01:37.120 |
Let me just start with reading the email here. 00:01:43.780 |
You never know when a computer goes down right in the middle of filming your show. 00:01:50.560 |
I've been really into personal finance for about five years now and I'm considering becoming 00:01:54.740 |
a financial advisor with a specific large company very similar to the one you used to 00:01:59.980 |
I'm currently a 31-year-old physician making around $150,000 a year. 00:02:04.100 |
I've spent a long time preparing for my career but I'm always drawn to becoming a financial 00:02:09.340 |
The medical field is becoming increasingly draining with charting, liability, decreasing 00:02:16.820 |
The problem is in my career I can only make so much money. 00:02:19.460 |
I can see some more patients every day but eventually you can only work so much and with 00:02:24.980 |
I already work from 8 a.m. to 8 p.m. every day, not even including my commute. 00:02:30.060 |
More patients would just add more time to that. 00:02:32.300 |
Quite frankly, with the liability and difficult patients I see all the time, I don't think 00:02:36.340 |
I'm paid enough of a premium to take on the risks I take. 00:02:39.620 |
Now, I know everyone says they aren't paid enough but I can literally be sued for anything, 00:02:45.760 |
In addition, the aggravation of arguing with some patients on deductibles they owe, co-pays, 00:02:51.340 |
I don't know if you know what it's like to feel – I don't know if you know what 00:02:54.120 |
it's like to argue with somebody about a $32 bill after giving them necessary medical 00:02:58.960 |
services because they have insurance and feel they are entitled to everything medically 00:03:05.520 |
I'd love to hear your thoughts on becoming a financial advisor with a company like you 00:03:10.000 |
Pros and cons, what kind of income can I expect and for how long, what was a day like for 00:03:15.400 |
Can you really start taking off with your career? 00:03:19.640 |
How do you actually make money as an advisor? 00:03:23.160 |
I always imagine being in a nice clean office creating a plan for people's finances. 00:03:27.160 |
Is there a bad side to the business in terms of lifestyle? 00:03:31.480 |
I know there are hundreds of thousands of advisors out there so there's a lot of competition. 00:03:36.600 |
Also does the regional location make a big difference? 00:03:41.260 |
Not only have I listened to every episode but I've done so numerous times. 00:03:44.200 |
I have all the frugality and investment stuff down for the most part but I'm trying to explore 00:03:48.640 |
the whole quality of life and work as if I can never retire type of mentality. 00:03:53.280 |
Obviously this is a huge decision so I wanted to get as much detail on the job as possible. 00:03:57.840 |
Well, Kay, it's your lucky day and I'm going to do my best to give you all of the details 00:04:03.180 |
that I can based upon my personal experience of what the industry is actually like. 00:04:08.080 |
I'm going to tell it to you with as much detail and as much information as I can and I'm going 00:04:13.280 |
to try to give you the good, the bad and the ugly because you know what? 00:04:19.800 |
Every career has things that are not awesome and everything – every career has things 00:04:23.660 |
that are questionable and there are great things about everything. 00:04:27.160 |
So I'm going to dig into these questions individually one by one. 00:04:31.080 |
I'm going to answer each one of them for you. 00:04:33.580 |
So if you have interest in this type of content or interest in this field, then this is a 00:04:40.600 |
Before I answer these questions though, sponsor of today's show is Trade King. 00:04:44.040 |
Now I need to do this ad up front before we go into the business of a financial advisor 00:04:50.440 |
because I'll talk about the things that are difficult about the financial advisory 00:05:02.240 |
My general answer is yes, but I'll tell you there are a few people who have convinced 00:05:07.760 |
But those of you who have convinced me of that, you guys are freaks of nature. 00:05:11.120 |
It's just totally detail-oriented and very committed learners and I think that's awesome. 00:05:17.360 |
But does everybody need a financial advisor to house their stocks? 00:05:21.320 |
There are many different ways that you can work with a financial advisor. 00:05:25.760 |
Sometimes you may want to manage your investment portfolio yourself. 00:05:29.120 |
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Personally, they're right down in Fort Lauderdale. 00:06:21.800 |
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I immediately sent an email to the Trade King team. 00:06:28.280 |
The listener hadn't gotten everything fully credited to their account. 00:06:31.160 |
The bonus for using it, I immediately sent an email to the Trade King team and they straightened 00:06:38.480 |
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to understand the performance of their ad campaign here on my show. 00:07:00.280 |
So you get a $100 bonus after you fund an account with $1,000. 00:07:08.200 |
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So it's a $100 bonus when you open an account with Trade King. 00:07:15.920 |
So, Kay, I'm going to answer these questions that you asked in the context of your email 00:07:22.720 |
and I'm just going to go through it one by one. 00:07:25.920 |
In the intro here, I read briefly through the email. 00:07:28.040 |
I'm going to read the specific questions that you wrote here. 00:07:30.840 |
But I want to start with what you wrote in the introduction and this might be the most 00:07:38.680 |
You said, "The problem is in my career, I can only make so much money." 00:07:45.440 |
Let me point out to you, that's not the problem of your career. 00:07:50.880 |
That's the problem of the way that you are participating in your career. 00:07:56.040 |
The reason I know that is because there are lots of medical doctors who are making way 00:08:00.240 |
more money and there are lots of medical doctors who are participating in the practice and 00:08:03.960 |
business of medicine in a business structure that doesn't involve their trading time 00:08:14.120 |
You've invested a lot of time and a lot of energy into becoming a physician. 00:08:20.120 |
I'm going to give you the inside scoop on what the financial advisory business is like. 00:08:26.440 |
But you've got to recognize you've invested a lot of time and energy into becoming a physician. 00:08:31.240 |
Now should you just automatically say, "Well, because I've invested so much time and energy 00:08:38.600 |
If you were to say that, we would be succumbing to what we've talked about in the past is 00:08:45.640 |
In general, you always want to ignore what's happened in the past when you're making a 00:08:50.280 |
You want to ignore the fact that you have invested a decade into something. 00:08:54.600 |
If you've invested a decade of blood, sweat, and tears and time into this career, that's 00:09:01.320 |
not necessarily any reason for you to keep doing it. 00:09:04.520 |
If you can't stand the career, if you can't stand the business, if you don't have any 00:09:08.520 |
interest in it, if you don't have any desire or passion for it in any way, then there's 00:09:14.240 |
no reason to waste another year of your life on it. 00:09:24.220 |
You look forward and say, "Am I still excited about this going forward?" 00:09:29.640 |
Zero-based thinking, famous, most important question, one of the most valuable ways of 00:09:34.640 |
thinking, "Is there anything which, knowing what I now know, if I were going to do it 00:09:41.840 |
Now, it would appear to me, especially since you said that you've listened to all the past 00:09:45.100 |
episodes of the show, it would appear to me that you've been doing that. 00:09:52.220 |
If you were to do it all over again, work through the process of becoming a physician, 00:09:57.420 |
would you do it over again, knowing what you now know? 00:09:59.960 |
At least that's what I'm picking up from your email. 00:10:04.740 |
But that doesn't necessarily mean that you automatically need to change from the career 00:10:10.820 |
of a physician to being in the career of a financial advisor. 00:10:16.120 |
Because my guess is what's actually going on here, it's not that you don't like medicine. 00:10:20.660 |
It's not that you don't appreciate certain aspects of working with people and helping 00:10:26.040 |
Rather, it's that there are some aspects of your job now that are really driving you crazy. 00:10:31.320 |
And because of those things that are driving you crazy, you're feeling extremely disillusioned 00:10:37.280 |
But it's probably not the whole business that's the problem. 00:10:43.840 |
And it's very possible and very doable for you to adjust and change within the practice 00:10:50.200 |
of medicine into something that's more like what you would like to do. 00:10:55.740 |
You probably had some deep-seated desire to want to help people gain their health. 00:11:01.280 |
And that's the common thread that you are finding between personal finance and working 00:11:06.460 |
as a doctor, is wanting to help people improve their health. 00:11:09.440 |
In one sense, their physical health, in another sense, their financial health. 00:11:14.640 |
So my guess is you haven't lost this past – you're still the same person that you 00:11:20.320 |
were a decade past, but you just learned that there are some aspects of your job and your 00:11:29.320 |
The same thing happens to financial advisors. 00:11:32.640 |
Financial advisors may start in one company, in one format, one style of practice, and 00:11:40.840 |
And then they have to realize, "You know what? 00:11:42.560 |
Where I started isn't exactly still the best place for me to be." 00:11:45.540 |
And they have to adjust and they have to move from one style of practice to a different 00:11:54.280 |
So I encourage you, spend a lot of time thinking and searching for a solution that is going 00:12:01.340 |
to – that might be a little simpler than to make this dramatic transition. 00:12:07.400 |
I'm not saying to deny your interest in something else. 00:12:11.480 |
I am saying you've got a starting place in the world of a physician that's much 00:12:19.480 |
There is practically no transference of skill or background or ability to change from a 00:12:28.080 |
There's really nothing that goes with you except the fact that you're a physician. 00:12:32.120 |
And that might help you a little bit to perhaps if you wanted to work with other physicians 00:12:36.520 |
in financial planning, which by the way I don't necessarily recommend because it's 00:12:42.480 |
So it might help you a little bit to understand what a physician is going through. 00:12:45.960 |
But it's not going to help you nearly as much as if say you wanted to get involved 00:12:51.120 |
in building some – opening some new urgent care facilities there in your town. 00:12:59.280 |
And there you've got the background in medicine and you can add on the experience of business. 00:13:03.280 |
Or if you wanted to develop a consulting group of some kind or if you wanted to transition 00:13:07.660 |
and let's say you're looking for a life of adventure and you want to go be a physician 00:13:11.600 |
for Doctors Without Borders and travel to war zones and help people in that context 00:13:16.780 |
and you don't make as much money or any money but you now can use those skills of 00:13:21.620 |
being a physician to still pursue that primary passion. 00:13:26.420 |
My only point is that you've got a strong foundation to build on. 00:13:31.000 |
And the example that I would draw for you would be look at why I'm able to speak effectively 00:13:44.880 |
It's because I'm an authority in this area because of my experience. 00:13:49.400 |
Now does that mean that I couldn't go and build a podcast on parenting? 00:13:58.640 |
But I'll tell you I don't have really any credentials in that area. 00:14:05.320 |
Now I still like doing it but I was confident transitioning to Radical Personal Finance 00:14:14.280 |
I would not be confident transitioning to being some kind of parenting guru as a business 00:14:21.420 |
So there may very well be an opportunity for you in the medical field that would fit some 00:14:27.000 |
of the things that you're looking for and I would encourage you practice zero-based 00:14:32.840 |
But don't throw away who you actually are or what you actually have because there's 00:14:37.680 |
this relationship there between not being overwhelmed by the past but recognizing what 00:14:48.720 |
You need to draw those things forward and use those strengths, those leverages. 00:14:55.960 |
So if we were using and thinking about the concept of the sunk cost, accounting term, 00:15:00.640 |
we spent money on an investment project and we lost the money. 00:15:04.800 |
Yes, we have to write that money off as gone. 00:15:12.560 |
But we're not going to lose the lessons from it. 00:15:14.800 |
We're not going to lose the learnings from it. 00:15:16.920 |
We're not going to lose the experience that we've gained. 00:15:19.440 |
We're not going to lose the insights that we've gained. 00:15:22.320 |
We may have sunk a million dollars into some kind of research project and we may not get 00:15:26.580 |
nearly a million dollars worth of benefit out of it. 00:15:30.800 |
But we better use the results from that research project in today's world. 00:15:36.160 |
You better use those things that continue in you, whatever it is, the care, the medical 00:15:42.800 |
authority, whatever it is, bring those things forward. 00:15:47.400 |
And don't be scared to make a dramatic change but recognize the value that you have from 00:15:54.160 |
So let's talk about the – becoming a financial advisor. 00:15:58.360 |
And here I'm going to describe the path that I took because the word "financial 00:16:17.220 |
You can join a company where you run your own deal from day one. 00:16:21.520 |
You can join as a junior advisor under a team. 00:16:31.900 |
I'm going to specifically answer the question that you asked me, which was, "Joshua, 00:16:35.280 |
what was your personal experience with this type of approach?" 00:16:40.600 |
Meaning a large traditional insurance company which has transitioned into a comprehensive 00:16:52.720 |
Well, the best thing about the financial advisor business – and this is what really drew 00:16:58.320 |
me to it – was you can build your own business from day one without having to come up with 00:17:09.240 |
So the lingo – if I were engaged in recruiting you, I would use words like, "You're in 00:17:17.000 |
I'd say, "You're in business for yourself but not by yourself." 00:17:23.840 |
As a financial advisor in the path that I took, you're in business for yourself. 00:17:30.280 |
I was in a situation where nobody told me when to come in, nobody told me when to leave. 00:17:37.280 |
And I knew that I wanted to be an entrepreneur. 00:17:40.600 |
I knew that I didn't want my income to be tied to my time. 00:17:47.160 |
And so I was looking for an entrepreneurial opportunity but I didn't have a specific 00:17:53.360 |
I didn't have an X-grade idea for a cool shoe company that I wanted to make. 00:17:56.680 |
I didn't have an idea for a cool ballroom dancing storefront thing that I wanted to 00:18:03.740 |
So I had the opportunity to use somebody else's products, somebody else's ideas, 00:18:16.200 |
The great thing about insurance and investments as a business is you don't have to stock the 00:18:25.640 |
You can have world-class companies that keep the inventory. 00:18:28.160 |
You can have world-class insurance companies and they're responsible to make sure that 00:18:34.860 |
World-class investment managers and they're responsible to make sure the funds work as 00:18:43.600 |
Another great pro of the business is you can be in business with a minimal financial investment. 00:18:51.080 |
If I were going to go and open a storefront in my hometown here, some kind of brick and 00:18:56.900 |
mortar business, I would need to have a significant amount of capital ready to spend in the initial 00:19:06.400 |
Buying the space, adjusting the decorations, buying inventory, hiring employees, there's 00:19:14.640 |
Well, when opening a financial advisory practice, there's really no money. 00:19:21.320 |
You don't have to pay anything out of pocket. 00:19:23.400 |
Usually the companies that are recruiting you, they'll cover most of your initial expenses. 00:19:28.320 |
The only real financial risk is that you need to be able to cover your personal expenses 00:19:35.840 |
If your personal expenses are low and minimal, then that could be a very reasonable sum. 00:19:40.440 |
If you're trying to cover $15,000 a month for the first year, that's a less reasonable 00:19:51.120 |
That's a powerful, powerful strategy to be able to – it's powerful. 00:19:58.680 |
I am to this day convinced for somebody who was starting with few advantages, this world, 00:20:06.480 |
being a financial advisor, selling insurance, selling investments, helping people with their 00:20:10.920 |
financial planning, this is one of the best opportunities to establish a business with 00:20:16.640 |
huge upside potential with very little financial risk. 00:20:25.680 |
The pro of the business is that it's very, very established. 00:20:30.660 |
For example, the company I was with, I mean, they've been in business for – since what, 00:20:45.640 |
The system has been proven again and again and again and again. 00:20:51.120 |
So all you got to do is just do what you're told. 00:20:54.360 |
In the years that I was working in the business, I never saw a single person who did what they 00:21:05.000 |
It's like the benefits of opening a franchise as compared to the benefits of opening your 00:21:10.400 |
If I were going to open a restaurant, man, I would seriously, seriously consider opening 00:21:16.520 |
a franchise if I could afford the franchise fee. 00:21:18.680 |
In the most valuable thing of a franchise is somebody gives you, yes, the brand, but 00:21:28.920 |
A good franchise, they've got all kinds of – they've worked it all out for you. 00:21:38.840 |
Personal story, I delivered pizzas for a week in a Papa John's store. 00:21:42.480 |
I did it because I thought that delivering pizzas might make enough money for me to be 00:21:51.920 |
But I also was excited to do it because I thought it would be fun to work in a franchise 00:21:56.600 |
This wasn't the major reason I did it, but I knew there would be some ancillary benefits 00:21:59.520 |
which is why I was willing to do it for a week. 00:22:01.720 |
I'll tell you, the biggest thing that I – one of the biggest things I learned, it 00:22:05.680 |
I had never previously worked in a minimum wage type of job. 00:22:09.840 |
I had never previously worked with people who were just kind of just applying for a 00:22:16.960 |
By the way, there's a lot of skill in spinning pizza dough. 00:22:21.560 |
They tried to teach me, but I wasn't there long enough to learn that. 00:22:24.400 |
But I never – so I had – it was a cool opportunity for me. 00:22:27.180 |
But one of the things I noticed was how different the training of the employees was in that 00:22:32.240 |
venue as compared to what the employees actually did. 00:22:35.760 |
Simple example, the thing I learned in studying the Papa John's training – I'm not a 00:22:43.080 |
I just noticed that just what the initial training videos I went through is as a delivery 00:22:49.040 |
driver and that's what I was doing, as a delivery driver, something as simple as you're 00:22:52.560 |
supposed to call out as you walk out the door the order, what's in it, and whether or 00:22:57.680 |
not you have – whether or not you have drinks or sides or desserts. 00:23:02.600 |
In the restaurant business, most of the margin that they make is not in the food. 00:23:06.880 |
The margin is in the drinks or the sides or the extra stuff. 00:23:11.880 |
And so for pizza franchise, it's no different. 00:23:14.000 |
Yes, there's going to be some margin in the pizza. 00:23:16.360 |
But if you can buy a two-liter bottle of soda and a dessert and some chicken wings on the 00:23:23.480 |
So there's an important focus on upsell and you've got to do it professionally and 00:23:29.320 |
But the upsell will make a huge difference in the profit margins. 00:23:32.240 |
So the manual is written to encourage an atmosphere of professional upselling. 00:23:37.400 |
As a delivery driver, you're supposed to go out the door and say, "Two pizzas, one 00:23:40.880 |
two-liter soda," et cetera, and everyone calls out. 00:23:43.640 |
In that way, the team knows how we're doing as a group. 00:23:52.800 |
And immediately the first night, I find out that nobody follows the rules. 00:23:57.400 |
Next, I go on a trip with a delivery driver for a trainee and all the rules that were 00:24:05.400 |
told in the manual in the training video, I find out they're breaking all the rules. 00:24:08.480 |
They're not doing what they're told to do in the training. 00:24:11.000 |
I became convinced after a couple of days, man, all I would have to do to have a pretty 00:24:15.920 |
good business would be to buy these franchises and actually just replace all the management 00:24:21.120 |
with people who are actually going to follow the rules because the systems have all been 00:24:24.720 |
worked out but the people are lazy and the management doesn't require and the managers 00:24:29.200 |
don't have any financial incentive to make things work and the whole system is broken 00:24:35.960 |
So I draw that as a parallel to the same thing in the financial advisory business. 00:24:58.280 |
One of my highest priorities is freedom, freedom and flexibility. 00:25:02.240 |
I don't like to say no to things because I don't have the time. 00:25:04.680 |
I don't like to go and ask a boss for, you know, can I have this day off or can I have 00:25:12.560 |
I'll take less pay and more flexibility every time if I have to choose one over the other. 00:25:24.920 |
You know, a con for you personally, you're going to go from a fairly respected position 00:25:32.080 |
and status in society to a fairly disrespected status and position in society. 00:25:40.160 |
Now, I'm not saying that being a financial advisor is disrespected, but in the initial 00:25:45.360 |
stages where you're just learning, it's a pretty low status occupation. 00:25:58.040 |
It is a tough, tough, tough business to get to. 00:26:06.120 |
And some of the cons, especially of the business structure, there are a couple that are important. 00:26:12.000 |
First, although you're in business for yourself, and that's a good thing, it also means you're 00:26:23.000 |
So once you get things established, you've got to go on and generally you've got to hire 00:26:30.360 |
You've got to build your own little business. 00:26:33.420 |
And one of the biggest cons though is that doesn't come with all the freedom that you 00:26:37.480 |
would get if you were truly in business for yourself. 00:26:41.040 |
Not only is the financial advisory business itself highly regulated, just like the practice 00:26:46.560 |
of medicine, highly regulated at a federal and a state level, lots and lots of rules 00:26:51.560 |
about what you can and can't do, but in working with a big company, they are extremely inflexible. 00:27:04.980 |
I don't, because if I were running one of these huge companies, I have a responsibility 00:27:09.920 |
to my policy owners to make sure that things are – that our affairs are conducted circumspectly. 00:27:19.180 |
Well, you keep lots of rules in force and you enforce them. 00:27:22.100 |
You can't open yourself up to unnecessary threats of litigation. 00:27:27.880 |
But that also means that there's going to be a lot of control from the top. 00:27:32.180 |
So yes, you get the flexibility of come and go as you like to a certain extent, but you 00:27:37.820 |
don't get any flexibility of being able to be creative with your approaches to marketing 00:27:44.300 |
You don't get any flexibility to be able to build any kind of meaningful media. 00:27:47.940 |
That was the straw that broke my back was I said – and I still believe this, that 00:27:53.620 |
in many ways, the traditional financial services business, they are – they're shooting 00:28:00.780 |
There's no meaningful marketing that's actually bringing people in the door. 00:28:06.460 |
The years that I worked in the industry, I never got any meaningfully useful leads and 00:28:14.420 |
And by – despise is not – forgive me for that. 00:28:18.020 |
I don't mean to despise the person, but I grew to see that the leads were not valuable 00:28:23.580 |
Usually when someone would call into the local insurance office and say, "Hey, I'm shopping 00:28:26.520 |
for life insurance," what they're doing is they're calling around for quotes and 00:28:33.900 |
Personally, I don't generally ever want to be in the low-cost business. 00:28:39.900 |
And the company that I was with, he never had the cheapest insurance, never. 00:28:42.580 |
Now, I don't think necessarily that everyone should want to have the cheapest insurance. 00:28:46.940 |
So I always had to try to – I always had to quote the cheap ones because people are 00:28:51.940 |
price-sensitive to try to figure out what is the opportunity and is the more expensive 00:28:59.140 |
And by cheap, I'm not talking about policy design. 00:29:01.140 |
You got to figure out what policy design is appropriate. 00:29:03.480 |
But I am talking about just the specific company. 00:29:09.600 |
And the differences are small, but it goes – but it does remain – the fact remains 00:29:15.460 |
So when I get a call, I get a lead, somebody is shopping around, I mean I would call them 00:29:20.900 |
But I can't remember – I remember selling a couple of policies to inbound leads, but 00:29:26.540 |
generally those policies would fall off the books and that's even more destructive to 00:29:33.380 |
That was very different than me going out and finding a client, establishing the value, 00:29:37.860 |
establishing the process and everything up front. 00:29:40.660 |
So just like the franchise model where you get a lot of good things about it, you get 00:29:46.980 |
the subway sign, you get the subway manual, you get the subway forms and documents and 00:29:55.940 |
But you can't all of a sudden take the green sign and turn it blue. 00:30:01.540 |
And you might reach a point at which you want to do that. 00:30:06.060 |
That's probably the biggest con of the business. 00:30:10.540 |
What kind of income can I expect and within how long? 00:30:13.940 |
These numbers range significantly depending on your background and experience. 00:30:23.440 |
You can get these actual numbers from the company that you're recruiting with. 00:30:29.300 |
I believe in my first year I made something like $40,000 in my first year. 00:30:36.780 |
The challenge is that everything about the financial advisor business, everything is 00:30:43.260 |
And it's simply deferred due to the length of the sales cycle, also the wholesale's process, 00:30:53.420 |
If I were to start with the simplest thing, let's go with the simplest, easiest sale of 00:31:08.780 |
This physician decides that they need some term life insurance or you talk with them. 00:31:13.420 |
They need some term life insurance and some disability insurance. 00:31:16.500 |
Here is the basic sales cycle of that process. 00:31:24.620 |
I just got into the financial planning business. 00:31:26.420 |
I'd like to sit down with you and talk to you about finances." 00:31:29.900 |
Well, it takes you a week to get him on the phone because he's busy. 00:31:38.140 |
It takes you a week to get him on the phone." 00:31:40.140 |
Then you set an appointment for the following week. 00:31:44.100 |
You do what we would call a fact-finding appointment, which is you find out about his goals. 00:31:50.660 |
You find out everything that he has so that you can make a professional suggestion or 00:31:57.620 |
You tell him you're going to get back with him the following week. 00:32:01.100 |
Let's assume that he keeps that appointment the following week. 00:32:06.060 |
You put together a simple basic financial plan, which you present to him. 00:32:09.860 |
You also go ahead and present to him a simple recommendation for some life insurance. 00:32:15.120 |
You cannot – generally, you're going to have to be stretched out because most people 00:32:22.300 |
But if you get beyond 45 minutes or an hour as far as one of these types of meetings, 00:32:28.900 |
And so if you're going to present a financial plan, that's going to take the whole meeting 00:32:32.460 |
and you might barely get to talk about term life insurance. 00:32:36.180 |
You're not going to get to life insurance and disability insurance. 00:32:41.140 |
The next week, you come back and you go over how a simple term life insurance policy would 00:32:58.340 |
You submit those applications to the home office. 00:33:01.100 |
The home office is going to take three or four weeks to get the policy done. 00:33:12.120 |
Then you go ahead and call your buddy for a delivery appointment eight weeks and you 00:33:15.540 |
get paid sometime around the time that you deliver the policy depending on how it's 00:33:20.660 |
So there's about an eight-week process there. 00:33:29.700 |
It takes you a week to get your buddy on the phone and you schedule an appointment. 00:33:33.060 |
But that week, he gets called in late because he's the junior guy and he's got to cancel 00:33:36.380 |
that appointment or his wife had a tough day and so they canceled the appointment. 00:33:46.380 |
You're supposed to get together the following week to talk about life insurance, but he's 00:33:53.620 |
Okay, you go ahead and finally get back together with him and say, "Okay, this is really good. 00:34:01.380 |
Finally you call him up and say, "Listen, buddy, are you going to get together? 00:34:04.460 |
We really want to get some term life insurance." 00:34:05.620 |
Okay, you go ahead and get together with him. 00:34:08.740 |
The doctor doesn't return the medical records in time. 00:34:11.500 |
He's got to all of a sudden, they're reading through one thing and he's got some kind of 00:34:15.060 |
They got to track down the cardiologist to get this and it just, the point goes on and 00:34:20.220 |
Now the challenge of that, that's a perfect situation. 00:34:23.340 |
So you can see the challenge of getting a business going. 00:34:25.380 |
It's going to take you eight, 10, 12, 15 weeks from the beginning. 00:34:29.780 |
But the next big challenge is the ratio, the number of people that you will talk to as 00:34:35.100 |
compared to the number of people that will actually buy something from you. 00:34:39.220 |
Here I'm just talking about insurance because the insurance is the fast sales. 00:34:42.780 |
Investments are very slow, whether that's a sale of a mutual fund or whether that's 00:34:52.060 |
It takes much longer generally for someone to say, "Hey, let me transfer to you a million 00:34:56.080 |
dollar account," than it does to say, "Let me buy a couple million bucks of term life 00:35:06.380 |
The numbers of people that you are going to reach out to, we always talk about it, is 00:35:11.940 |
with the company I was with, it was built upon the work of a man named Al Granum who 00:35:15.820 |
was an incredible life insurance agent out of Chicago. 00:35:18.620 |
He built something they call the Granum system, G-R-A-N-U-M, an incredible book called Building 00:35:24.540 |
a Financial Services Clientele, which was the manual that I used from. 00:35:27.900 |
It's the franchise model that I built everything in my business from. 00:35:30.780 |
But he would talk about a ratio of what we affectionately called 10-3-1, which means 00:35:36.060 |
that for every 10 referrals that I would get, I'll cover that in a little bit, every 10 00:35:40.420 |
referrals that you get, I call those 10 people for an appointment. 00:35:43.340 |
Of those 10 people that I would call, remember it takes time to get people on the phone, 00:35:47.980 |
which is the biggest issue I think that's happening right now in the financial services 00:35:52.980 |
Very few people want to answer their phone anymore, so it takes time to get people on 00:35:57.060 |
And especially the better people, it's even harder to get people on the phone. 00:36:01.420 |
How much do you answer the phone between 8 a.m. and 8 p.m.? 00:36:11.820 |
You reach 10 people on the phone and you ask them for an appointment. 00:36:15.180 |
Of those 10 people, if you're good, 5 of them will meet with you, take an appointment of 00:36:22.380 |
The 5 that meet with you, 3 of them will share all the information about their financial 00:36:26.860 |
lives with you and they'll have some kind of need, something that they're trying to 00:36:31.020 |
figure out and the financial need is broad, some area of input that you can help them 00:36:37.100 |
Of those 3 that share all that information with you, 1 of them will buy from you at some 00:36:50.880 |
What they find out is you need to follow up with people for about 3 years because 60% 00:36:55.500 |
of your actual sales will come in the first 12 months of meeting somebody, 30% will come 00:37:01.260 |
in the 12 months, 12 through 24, and 10% will come in months 24 through 36. 00:37:07.060 |
So if we were to talk with actual numbers, let's just stick with 1,000, you're going 00:37:11.020 |
to reach out to 1,000 people in your first year. 00:37:14.140 |
You actually need to do it higher to be at the proper numbers. 00:37:17.500 |
It's going to be about 1,200 to 1,600 people depending on how hardcore you are. 00:37:22.220 |
1,200 to 1,400 is about 120 a month in the first year. 00:37:27.380 |
Of those 1,000 people, you're going to have 500 appointments. 00:37:31.060 |
Of those 500 appointments, 300 people are going to share with you all the details of 00:37:36.380 |
Of those 300, only 100 are going to buy, 60 of them are going to buy in the first year, 00:37:40.820 |
30 of them in the second year, and 10 in the third year. 00:37:45.980 |
This ratio is both your enemy and your friend. 00:37:49.640 |
It's your enemy in the beginning, which is why it's so difficult to get started in the 00:37:56.960 |
It takes so much work to get things established and many people aren't willing to put in the 00:38:08.420 |
You're very underpaid in the beginning, overworked and underpaid. 00:38:13.780 |
But it's your friend because once you build this system and you're talking to thousands 00:38:17.900 |
and thousands of people and you build a system for following up with them, they respect you, 00:38:22.540 |
they appreciate you, what happens is that when the time is right and people feel like 00:38:28.180 |
they're in a position where they can go ahead and make significant financial decisions, 00:38:32.160 |
to go ahead and do the financial plan, to go ahead and open the college account, to 00:38:35.980 |
go ahead and buy the life insurance policy, to go ahead and transfer the old IRA or whatever 00:38:40.380 |
it is, once you have built that, then there can be a steady supply of new business. 00:38:47.720 |
So as far as the income that you can expect and within how long, you can expect it to 00:38:55.740 |
But on the back end, it can be very profitable. 00:39:00.340 |
So again, I think I made $40,000 my first year. 00:39:05.720 |
The other thing you've got to remember is – so that was top quartile, about $40,000. 00:39:11.900 |
I forget the numbers now as far as what the top quartile number is for after three or 00:39:19.300 |
But it gets into the $150,000, $100,000, $150,000. 00:39:23.100 |
However, how you've got to read through those numbers is you have to recognize that 00:39:35.580 |
And so that's where you've got to take those filters and ask – if you're working 00:39:39.000 |
with a recruiter, ask the recruiter for those sales figures. 00:39:41.140 |
But then you have to filter that through the actual expenses of the business. 00:39:45.180 |
That's the other thing that most people miss. 00:39:47.580 |
Because as you're building this business, if you think about the challenge of reaching 00:39:50.360 |
out and speaking to a thousand people, then it takes quite a lot of work. 00:39:57.780 |
And so you've got to build the business behind it. 00:40:00.720 |
Not only do you have the expenses for renting your office space, you have to start to build 00:40:05.720 |
And so now all of a sudden in the third year, you're going to add on staff salaries of 00:40:09.540 |
say $30,000 plus all the other expenses or $40,000 or however you structure it. 00:40:16.720 |
And when you're going through this traditional systematic process of building a business, 00:40:21.760 |
when you hire an employee, you're always overstaffed right away. 00:40:26.000 |
And then at some point, you're properly staffed. 00:40:28.240 |
And then at some point, you're understaffed and you've got to hire again. 00:40:31.160 |
But you're usually at a period of overcapacity. 00:40:33.480 |
And figuring out how to deal with that overcapacity is challenging. 00:40:37.620 |
So what kind of income can you expect and without how long? 00:40:41.120 |
That is largely determined based upon how much you work and how effective you are. 00:40:48.420 |
The number of people that you connect with, the financial capacity of those people, and 00:40:53.440 |
how effective you are at working with those people. 00:41:00.040 |
I'm just simply telling you that the majority of people don't make it at all and they go 00:41:04.720 |
out of the business without ever building it themselves without ever making it, which 00:41:09.040 |
we'll come to in a moment, why don't people make it. 00:41:12.960 |
But then some people can make six figures in their first couple of years. 00:41:18.800 |
Usually, however, the people that can make multiple six figures in the first few years 00:41:24.000 |
are people with some other background, experience, connections, network, some unique characteristic 00:41:35.520 |
There's no doubt in my mind that if I were to go back and start from scratch, I didn't 00:41:39.840 |
have access to any of my former clients, friends, anything like that. 00:41:43.240 |
I just went back to the company I was with and I started completely from scratch. 00:41:47.240 |
From what I know now, I mean, I don't want to be overly optimistic, but no doubt I could 00:41:54.680 |
do six figures in the first year and I would say multiple six figures, but that's because 00:42:00.880 |
And that's what's so challenging about the start of it is imagine if you were thrown 00:42:05.680 |
into the practice of medicine without years of medical school and without years of residency. 00:42:13.600 |
That's challenging enough to be a new physician with medical school and with residency, right? 00:42:18.640 |
Now imagine you were thrown right into business on day one without all those years of experience 00:42:23.240 |
because it doesn't take much to get started in the financial advisor business. 00:42:30.320 |
That's a week of class and pass a test and you need an investments license and that's 00:42:35.320 |
a week of class and pass a test depending on how good you are as a student, how familiar 00:42:42.280 |
Just a couple of tests, series seven, 63, series six, series 65, depending on the structure 00:42:49.480 |
So those things are, they're minimal requirements. 00:42:52.720 |
I mean, it's laughable with regard to the experience and expertise is laughable compared 00:42:57.960 |
to what a professional physician has to do to even to get a license. 00:43:03.360 |
And this is one of the things that people are trying to change, but you don't really 00:43:07.000 |
need that much to hang yourself out as a financial advisor. 00:43:11.040 |
But as far as your actual experience, you hardly know anything. 00:43:13.640 |
So you've got to learn how to run a business. 00:43:15.240 |
You've got to learn how to use sales language. 00:43:17.320 |
You've got to learn how to effectively gather facts. 00:43:24.000 |
So if I were to go back and do it today, it's not the system that's the problem. 00:43:28.760 |
It's the fact of having the knowledge, knowing how it works, having good sales language, 00:43:32.360 |
knowing how to connect with people, having all the soft skills and the hard financial 00:43:38.320 |
planning skills and the discipline and the work ethic and all those other things. 00:43:43.280 |
So some people come into that very prepared for it. 00:43:45.960 |
Some people come into it very unprepared for it. 00:43:48.280 |
So that's the real story is that it's largely in many ways up to you. 00:43:52.920 |
Now as far as the long-term income potential, the long-term income potential of being a 00:43:59.540 |
And after you build that foundation, after you build that large practice, after you've 00:44:03.920 |
found your specialty, after you've found your platform, you can dramatically pull back 00:44:10.840 |
You can dramatically pull back on the effort. 00:44:13.400 |
But you can keep the very profitable business there. 00:44:16.800 |
Because once somebody buys from you once, they'll go on to buy from you throughout a 00:44:21.980 |
And if you think about the number of financial products and the amount of financial advice 00:44:26.440 |
that somebody like you, an attorney – excuse me, a physician is going to need throughout 00:44:35.240 |
And so if you can become a trusted advisor for a number of people, that can be really, 00:44:42.640 |
The business model that I latched onto was I knew when I was 23 years old, I didn't 00:44:48.160 |
have the interest or the experience that I felt like somebody was at 23 years old going 00:44:52.920 |
to write over their million-dollar portfolio to me. 00:45:06.160 |
And so the model that I grasped that worked for me was – and the other thing, I didn't 00:45:14.600 |
So I knew if I build an insurance, that allows me to meet hundreds, even thousands of people. 00:45:20.320 |
I'll build a strong client base with hundreds and hundreds of clients. 00:45:24.180 |
And then I can go through that client base and I can keep the choice clients, the clients 00:45:28.740 |
that have big potential for the long term, big financial potential. 00:45:34.960 |
And little by little, the other clients will just drift away. 00:45:37.400 |
And then I'll build this very, very solid practice of that base of clients that's 00:45:45.320 |
My target for me, the sweet spot that I decided, I wanted 100 households that were middle 40s 00:45:52.560 |
to 60s, retirement planning, a million bucks a household. 00:46:00.900 |
Now, there's lots of other ways to run the business, but you can adjust. 00:46:03.780 |
Next question you asked, what was a day like for you? 00:46:05.900 |
Well, in the beginning, I started at 7 a.m. usually, 7, 7.30. 00:46:12.700 |
And usually, I would come into the office at work for an hour, a couple hours, doing 00:46:19.100 |
case preparation, doing studying, doing those things early in the morning. 00:46:22.640 |
We had a thing that we used in our business called golden hours. 00:46:26.260 |
And the idea was basically from about 9 a.m. to 5 p.m., those were golden hours. 00:46:31.700 |
And so the rule, if you wanted to be successful and make it in the early years, those golden 00:46:36.740 |
hours, you do not do office work during those golden hours. 00:46:40.100 |
I use the word working to refer to either sitting face to face with clients or prospective 00:46:48.860 |
clients, or as my managing director said, the words ringing in my ears, fighting to 00:46:55.340 |
get face to face with clients or prospective clients, which means picking up the phone 00:47:01.180 |
And so generally, I would schedule appointments. 00:47:05.500 |
And I tried to work from a specific calendar. 00:47:09.860 |
Our rules when I was starting was that you had to have – going into a week, you had 00:47:15.740 |
to have a minimum of 25 appointments scheduled. 00:47:18.300 |
And if you had 25 appointments scheduled, you would wind up keeping about 15 of them. 00:47:23.540 |
When you actually have physical face to face appointments scheduled, almost in the first 00:47:30.660 |
In later years, it drops down below that as you have to start to work with clients who 00:47:38.820 |
So I would have appointments scheduled at 10 a.m., 11.30 a.m., 1 o'clock p.m., 2.30 00:47:46.980 |
That would give me a total of five opportunities to meet with people. 00:47:50.560 |
And I would do that five days a week, so that would give me 25 slots. 00:47:54.760 |
So if I was in the office from 7 till 9, I'd pick up the phone, 8.30 or 9, phone for an 00:48:00.840 |
Often we'd have a sales meeting once a week or other training things in the morning. 00:48:05.960 |
But then after those, starting at 9, you'd phone from 9 till 10 or 8.30 to 9.30, something 00:48:11.000 |
like that, and go to your first appointment at 10 o'clock. 00:48:14.160 |
Once you start to get effective, what you actually learn to do is usually double book. 00:48:17.680 |
So you try to double book a few of those appointments, which means you have two appointments scheduled 00:48:21.320 |
at 10, two appointments scheduled at 11.30, or two appointments scheduled at 1. 00:48:25.120 |
You don't have usually all of them scheduled, but you wind up to really be effective. 00:48:30.500 |
Often I've seen for a while I was there myself, and then sometimes I would taper off, which 00:48:39.160 |
But you wind up with 30 to 35 appointments, basically about 30 appointments scheduled 00:48:45.600 |
And you definitely try to constrict them to a certain number of days. 00:48:47.520 |
So you know that two appointments and one of them almost always cancels. 00:48:51.200 |
So that way you can actually keep appointments at those times. 00:48:53.680 |
And so from 9 a.m. till 5 p.m., you're either face-to-face with somebody, driving to get 00:48:59.000 |
face-to-face with them, or you are on the phone calling more people, calling, scheduling 00:49:07.200 |
Then you get back to the office, 5 o'clock on. 00:49:12.960 |
You build your proposals, do all of those things. 00:49:15.320 |
And then also don't forget you've got to study. 00:49:19.880 |
You wind up working on your CFP classes or your CLU classes and doing all of that. 00:49:25.040 |
So I mean there were many times you're learning software. 00:49:27.880 |
You're learning how your financial planning program works. 00:49:31.120 |
I would leave the office more than once or twice a week, leave the office at 10, 11 o'clock. 00:49:38.240 |
If you have family, it's very challenging to go home, spend time with your family over 00:49:41.600 |
dinner and then after you put the kids to bed, then you're working for two, three more 00:49:54.560 |
Now you compare that and that's a day in the first couple of years. 00:49:58.020 |
On the backside, what's an average day once you've been in the business 15 years and you've 00:50:01.840 |
got several tens of thousands of dollars of monthly revenue that's coming in regardless 00:50:07.520 |
and you've got staff that runs all your financial plans and all you've got to do is show up 00:50:10.860 |
for your meetings and you've got highly qualified clients and prospective clients who all have 00:50:19.600 |
You can do everything in three days a week, three or four days a week. 00:50:24.160 |
So you can get there and that's where it's hard to describe an average day unless you 00:50:29.340 |
So you do all the work up front for the backside. 00:50:33.000 |
When did you really start taking off with your career there? 00:50:39.920 |
After about three years, everything started to click. 00:50:43.040 |
I actually quit after three years to go and do something else. 00:50:47.760 |
Quit for about two months and then I went back and continued. 00:50:50.280 |
And then after about four or five years, everything started to change. 00:50:53.320 |
Because what happens is you start to go and make a transition from being that new person 00:51:00.080 |
who's doing a new thing that no one really knows about to being an established, respected 00:51:04.760 |
financial advisor where people start to call you instead of you having to call everyone 00:51:09.560 |
So three, four, five years was kind of the real change and then I remember I left after 00:51:20.600 |
I just kind of kept things going because I knew I was going to be making a transition 00:51:28.120 |
I was a top quartile rep my first couple of years and then I drifted back further in the 00:51:39.400 |
I think if memory is right, about 80% of the people who sign up to become a new financial 00:51:46.560 |
services person, financial rep, financial advisor, about 80% are gone after five years. 00:51:54.040 |
Some companies it's 20% but around those numbers. 00:51:56.880 |
And this really hurts the industry because so many people come in and so many people 00:52:02.280 |
leave that it leaves people with an impression that advisors are very flighty. 00:52:08.040 |
And that's really, really I think it's a bad thing that happens. 00:52:12.480 |
All these companies work really hard to try to recruit good people. 00:52:15.480 |
But what happens is it's hard without actually being in the business to know whether or not 00:52:22.480 |
So some of those people leave because they don't want to be in the business. 00:52:25.840 |
Some of them leave just simply for a different practice structure. 00:52:28.520 |
So I described the practice model that I've done. 00:52:30.920 |
But you don't have to do that practice model. 00:52:35.320 |
For example, you could become – I've tried to interview other financial advisors who 00:52:41.680 |
And if you were to talk with Alan Moore and all the people at XY Planning Network, none 00:52:46.840 |
of those advisors who are pursuing that system, none of them are doing what I did, talking 00:52:53.400 |
They're focused on establishing themselves as well-marketed in a specific niche. 00:53:04.380 |
You may have advisors who come in and who are able to focus on years of education where 00:53:12.560 |
There are as many different practice styles and models as there are companies and people. 00:53:18.360 |
So I'm just describing my experience, which is what you specifically asked for in your 00:53:23.760 |
But it all depends on having the right fit for the right person. 00:53:29.040 |
The company that you're with matters, but the office that you're in matters far more. 00:53:34.940 |
So what can happen, especially in the insurance-focused companies, is you can have some companies 00:53:39.620 |
that take the holistic financial planning approach. 00:53:44.140 |
I had worked under two managing directors that took a comprehensive approach. 00:53:59.620 |
I never realized really how unique that was until much later in my career and all of a 00:54:03.900 |
sudden I found out that not all offices were that way. 00:54:07.300 |
And so you'll have – for example, I know that Michael Kitsis has been on the show, 00:54:11.060 |
one of the leading pundits on the financial advisor business. 00:54:14.340 |
He started in an insurance office and he just – he failed out of it. 00:54:17.860 |
He did not work in that high-volume business. 00:54:21.220 |
He worked well in the very intense, very complicated, in-depth business and he had to find a way 00:54:29.860 |
That was also the same thing that was my issue. 00:54:32.860 |
The people who are the most effective in the scenario that I described are those who have 00:54:38.340 |
the ability to keep their head down and just to focus on finding one type of business and 00:54:47.620 |
My issue, what really dogged me as far as being able to be a star in that type of system 00:54:55.220 |
I get utterly bored with that sameness over and over and over again. 00:54:59.060 |
So instead of being able to go out and enthusiastically keep focusing on the same thing, I'm like, 00:55:06.980 |
So I would transition from being the young person specialist to the disability insurance 00:55:11.460 |
expert to – now I want to go and conquer the Spanish-speaking market. 00:55:15.380 |
Now I want to move to retirement planning or I want to become an estate planning extraordinaire 00:55:23.260 |
And so my personality type does not fit well in that doing the same thing every day, each 00:55:29.580 |
So it wasn't a great fit for my personality and I learned that now and I've learned how 00:55:34.300 |
to find something that's a fit for my personality where I like to learn new and different things. 00:55:42.900 |
A lot of people are not going to put in the time. 00:55:44.260 |
A lot of people can't make it financially because of that transition. 00:55:47.580 |
If you don't have six months or a year's worth of – six months of expenses to cover 00:55:52.100 |
you during those first six to 12 months, it's tough to make the transition. 00:55:56.980 |
How do you actually make money as an advisor? 00:55:58.720 |
Is it based upon consulting fees, ongoing commissions, upfront fees for selling something? 00:56:03.420 |
Depends on the practice but it also depends on the specific opportunity. 00:56:08.060 |
So the simplest one is with insurance policies. 00:56:11.780 |
So life insurance, disability insurance, long-term care insurance, those are the big three that 00:56:19.460 |
I had a health insurance license for many years. 00:56:21.220 |
I did a little bit of health insurance here and there until the Affordable Care Act was 00:56:25.180 |
passed and that destroyed the market and I just pulled out completely. 00:56:28.980 |
I just got sick and tired of everybody being angry at me because their insurance costs 00:56:33.700 |
So I focus mainly on life insurance, disability insurance, and long-term care insurance. 00:56:38.700 |
The way the compensation models work in those types of insurance policies is there is a 00:56:42.780 |
large upfront commission that's based upon the percentage of the first year's worth 00:56:48.300 |
That varies depending on the product, depending on the company. 00:56:52.340 |
So if it's termed life insurance, depending on the company, it might be 50 percent of 00:56:59.620 |
If it's other companies, it might go up higher. 00:57:02.180 |
Some companies will offer 100 percent, 110 percent of the first year commission. 00:57:07.740 |
In some ways, although this is not true across the board, in some ways you can almost judge 00:57:12.100 |
the quality of an insurance product based upon the percentage of the commission simply 00:57:18.620 |
because it's more cost and that cost has to come from somewhere. 00:57:22.940 |
So the commission rates are different with life insurance, term life insurance versus 00:57:26.660 |
whole life insurance versus universal life insurance. 00:57:29.060 |
It's different for disability insurance and long-term care insurance. 00:57:32.480 |
So all those types of policies usually are paid out with a larger upfront commission 00:57:36.500 |
and that's what keeps you in the business in the first place. 00:57:39.620 |
Then they come with smaller renewals or renewal commissions. 00:57:44.180 |
So depending on the company, so for example the company that I was worth, it was 10 years 00:57:48.140 |
of renewal commissions and then 10 years of what they would call persistency fees, so 00:57:53.500 |
So after a few years, that's why the business gets so much better after a few years. 00:57:57.260 |
You can get to the point where you have a few thousand dollars of monthly revenue simply 00:58:04.320 |
So you want to do as much upfront business as possible. 00:58:07.920 |
The upfront commissions keep you in the business and keep your bills paid while you're building 00:58:11.940 |
up that renewal base and that renewal base is so valuable because it gives you the financial 00:58:18.780 |
You know you can pay them no matter what, to be able to expand, to be able to adjust 00:58:21.980 |
things and it gives you that more passive type of income. 00:58:27.460 |
So for investment products, you have to look to see am I selling a commission-based product 00:58:31.620 |
or am I selling a product that's going to pay me a management fee? 00:58:35.860 |
Depending on that, depending on where you are, that's going to adjust it. 00:58:41.300 |
In some companies, you can sell commission products. 00:58:43.620 |
Commission products are very much the – I don't know if they're – you need to be 00:58:48.060 |
careful because I don't know if they're the minority now, but very few people want 00:58:51.920 |
to buy commission products anymore because there's a loaded mutual funds. 00:58:57.660 |
There's such a vast array of high-quality, no-load mutual funds available out there that 00:59:03.260 |
when you're going to sell loaded mutual funds, they're not popular and I'm not 00:59:08.700 |
making here a claim of whether they should or shouldn't be, anything like that. 00:59:15.660 |
You can work with managing accounts where you are going to be paid a percentage of the 00:59:21.260 |
assets under management and that was the business model that I wanted. 00:59:25.100 |
Now, some major change is happening right now with the prospect of a new fiduciary rule. 00:59:31.340 |
Under the management by fee, you become a fiduciary of the client and you have a much 00:59:36.040 |
higher standard of care as far as working with the clients on an ongoing basis and you 00:59:45.140 |
At some firms, you can go ahead and charge an upfront fee. 00:59:49.060 |
Now whether you should or shouldn't as far as charging an upfront financial planning 00:59:54.500 |
Some people like to do their financial planning for free and then make their compensation 01:00:01.820 |
I never got to the point where I was not doing the majority of the financial planning "for 01:00:08.020 |
There's nothing for free but where I was just simply doing it without charging for it and 01:00:12.620 |
my compensation was on the back end with products. 01:00:15.260 |
I always tried to work that – I never got to the point where people were willing to 01:00:18.860 |
pay me at that stage and I – where I had enough people coming and they were going to 01:00:22.460 |
pay me $3,000 or $4,000 or $5,000 to do a financial plan for them. 01:00:26.620 |
The reason was I didn't have a media platform. 01:00:28.420 |
I didn't have the ability to shop before they buy. 01:00:30.740 |
I didn't have the experience to where I could do that yet. 01:00:33.140 |
Today I could do it but at that point, I didn't. 01:00:36.980 |
So I was working to get it there because I firmly believe that people should pay for 01:00:42.660 |
a financial plan almost every time simply because I would pour hours, hours into carefully 01:00:49.580 |
analyzing and researching somebody's situation, trying to present really, really world-class 01:00:53.580 |
solutions to them and they just treat it like nothing because they didn't have any skin 01:01:02.220 |
I became convinced that the best plan was every client pays for a financial plan upfront, 01:01:09.140 |
Now, whether they want to implement it with products or whatever, that's totally up 01:01:12.340 |
But they're going to pay for it because I got sick and tired of working for free and 01:01:15.140 |
I got sick and tired of people not perceiving my advice as valuable because they hadn't 01:01:23.600 |
Those are the major approaches and so usually the products – usually the compensation 01:01:32.800 |
When you work with a diversity of products, here's where I think it is really valuable 01:01:38.560 |
First, clients like to pay with commissions out of products. 01:01:47.440 |
They could probably get cheaper results just simply paying for advice. 01:01:51.180 |
But when you work with a diversity of products, you build up all of these different diverse 01:01:57.740 |
So you can have – a lot of people have a health insurance business where they get a 01:02:01.580 |
couple of thousand dollars a month from health insurance business, some individual health 01:02:06.340 |
You can build up each of your lines of revenue. 01:02:09.780 |
You have disability insurance, long-term care insurance. 01:02:12.240 |
You can put in place some group insurance business. 01:02:14.600 |
You can have investments that you're managing. 01:02:16.180 |
You have maybe a 401(k) business for some employers you're working with. 01:02:21.640 |
You have some financial planning fees that you're doing, straight up financial planning, 01:02:28.980 |
That's one of the big pros of the business is it becomes very, very strong on the back 01:02:33.480 |
end where you have all these great lines of revenue. 01:02:36.660 |
And so from a risk perspective, especially when you're diversified with both insurance 01:02:40.540 |
and investments, from a risk perspective, I think you're very, very strong. 01:02:44.980 |
That can be a really powerful model for building a great business. 01:02:52.780 |
Well, in the beginning, I did everything and I think most people do everything in the beginning. 01:03:01.980 |
So it's possible that your experience as a physician could lead you to a natural fit 01:03:11.340 |
I never particularly liked working with physicians or attorneys or engineers. 01:03:18.060 |
I don't speak that detailed, very careful, like $32.67. 01:03:27.380 |
And I didn't like working with physicians because I didn't like feeling like people 01:03:30.200 |
wouldn't give me the time of day and not offended at you guys or intending to be offensive. 01:03:35.540 |
But I didn't like being treated like just a commodity, just sit here in my office and 01:03:42.580 |
If I had the pressure on me that you guys have on you, I would probably do the same 01:03:49.000 |
But also some of it was based upon not just personality. 01:03:53.940 |
So I never liked working with physicians and I never particularly liked working with attorneys. 01:03:58.540 |
The other thing is these are the most highly prospected areas. 01:04:01.780 |
So I didn't like going where there's competition. 01:04:03.460 |
I liked working with blue-collar business people. 01:04:10.820 |
I think the future is most definitely that you want to have a niche. 01:04:17.380 |
So in the beginning, you don't know what that niche is. 01:04:19.020 |
The niche can be based upon working with a certain type of people. 01:04:22.940 |
I work with blue-collar business owners in the trades and I work with them at every stage 01:04:29.340 |
Or it can be working with a certain type of product or situation. 01:04:33.460 |
I do estate planning for high net worth individuals or I do long retirement planning, things like 01:04:42.860 |
But the future is in the niche, especially when it comes to marketing. 01:04:45.780 |
Again, the biggest con of working with large companies, they don't allow you to establish 01:04:52.820 |
More than anything else, that would be the reason why it would be very difficult for 01:04:56.260 |
me, knowing what I now know, to go back into that structure. 01:05:00.020 |
I think that these companies are losing the game. 01:05:04.300 |
Playing this game the old way of making phone calls is – hey, you can still reach people 01:05:12.820 |
But when you can take a phone call and you can buttress that with being a known specialist 01:05:17.880 |
in an area, with the access of information, with good high value content, man, it's 01:05:28.460 |
hard for me to think that I would ever lose my voice or surrender my voice. 01:05:32.580 |
It was hard for me to ever think I would ever surrender my platform again knowing what I 01:05:36.980 |
Now, if I were brand new again, didn't have the opportunity, who knows? 01:05:42.180 |
We're dealing in things that are in some ways unknowable. 01:05:52.700 |
I always imagine being in a nice clean office, creating a plan for people's finances. 01:05:58.380 |
But if you want to do that, you need to be a back office specialist, financial planner 01:06:09.420 |
Find a team that you can become a part of and you can become the technical specialist 01:06:14.900 |
The business is very much go, go, go, go, go. 01:06:21.580 |
I successfully transitioned most of my driving stuff to doing web conferencing. 01:06:25.940 |
If I were to do it today, I could today knowing what I now know, I could set up a completely 01:06:30.580 |
independent virtual web only financial advisory practice. 01:06:35.060 |
That wasn't quite as easy in 2008 when I started as it is today. 01:06:44.980 |
So in the first few years, it is nothing like you're imagining. 01:06:50.520 |
So by my fifth or sixth year, I got to the point where I spent at least four days a week 01:06:55.880 |
in the office and I did very few driving appointments just because I hated it. 01:06:58.920 |
I didn't want to drive all over town and be treated like a traveling shoe salesman. 01:07:06.320 |
I also found that because the technology got so much easier that it was much easier and 01:07:12.280 |
So it can become that way but it's not that way in the beginning. 01:07:24.600 |
Finding customers and clients is the most challenging thing. 01:07:35.840 |
But if you have a system that works, you have a prospecting system, you have a marketing 01:07:39.520 |
system and you're diligent about it, it's doable. 01:07:43.000 |
It's not easy but it's doable and it can be very worth it. 01:07:46.960 |
Yes, there are hundreds of thousands of advisors but you know what? 01:07:51.320 |
So if you're a good advisor, then all you got to do is just not – don't suck. 01:07:55.920 |
Be effective and you'll find that people will be drawn to you. 01:08:00.160 |
That's where your time duration in the business makes all the difference in the world. 01:08:04.760 |
I've emphasized how difficult it is in the first place, in the first beginning years. 01:08:10.520 |
But on the back end, as you become established, it can be much, much easier. 01:08:16.480 |
Now to your final question, you say, "I was curious to know if the location where 01:08:19.360 |
you practice as a financial advisor makes a big difference in the income or quality 01:08:24.160 |
of life and if there is a big gap in income between places like West Palm Beach, Florida 01:08:28.400 |
versus Dallas, Texas versus Northern Virginia near DC, etc. 01:08:32.360 |
Also is it easy to transition from one location to another one once you get started or is 01:08:37.960 |
So the answer is yes, the income is going to change depending on how you do it and that's 01:08:41.600 |
where the world we live in in 2016 is so special. 01:08:44.680 |
The most productive – I believe he still holds the record, but the most productive 01:08:51.320 |
insurance salesman of all time is actually a New York life salesman called – name, 01:08:59.360 |
Ben Feldman was just an amazing guy who sold more life insurance than anybody else. 01:09:06.640 |
He sold more life insurance based on every metric at that time. 01:09:10.220 |
Now if memory is right, he lived in a little rural town in Ohio, in Ohio River Valley somewhere. 01:09:18.580 |
So you can work effectively in just about any location. 01:09:22.980 |
Now is there going to be an easier time in some locations versus others? 01:09:29.020 |
So the bigger – and your style of practice is going to vary. 01:09:34.220 |
If you live in Miami, Florida or Washington, D.C. or New York City, you could build a practice 01:09:42.500 |
focusing on very high dollar cases and do relatively few of them. 01:09:49.820 |
If you live in a rural town, you can do very, very well but you're probably going to have 01:09:54.580 |
lots and lots of little cases, lots and lots of little clients. 01:09:58.300 |
When I was in the business, there was always – we would have every year a couple of conventions 01:10:03.860 |
and at those conventions, they would give out sales awards. 01:10:08.220 |
When I go to the national one, I would always be blown away by the reps up in Minnesota. 01:10:13.860 |
There were these reps up in Minnesota and they would do hundreds and hundreds and hundreds 01:10:25.700 |
But they were all much smaller average case size than the rep in Miami. 01:10:30.060 |
So that's where you would measure production. 01:10:32.940 |
So here specifically, I'm referring to insurance production. 01:10:35.300 |
You'd measure your insurance production based upon the average – the total volume 01:10:41.100 |
Total volume of premium is what drives your upfront commissions. 01:10:45.020 |
So you can do a million dollars of premium on one life or you can do a million dollars 01:10:48.500 |
of premium on 100 lives or a million dollars of premium on 1,000 lives. 01:10:51.820 |
Lives means the number of policies, so 1,000 individual policies. 01:10:56.020 |
But there's a very big difference of your average case size depending on whether you're 01:11:01.740 |
working in a little town in Minnesota versus Miami. 01:11:04.140 |
So you can build a practice in any place and especially now with being able to work with 01:11:09.860 |
people in other countries – excuse me, other states. 01:11:12.780 |
I worked hard to become somewhat proficient on the phone and with video presentations. 01:11:19.100 |
You can establish yourself – and there are many practice models to do this. 01:11:22.900 |
You can establish yourself as a national expert. 01:11:25.060 |
I was licensed in at least a dozen or two states. 01:11:28.820 |
Or you just apply for them as you get clients and cases in those states. 01:11:33.080 |
So you can build an effective practice with video conferencing in a way that in the past 01:11:38.940 |
I've done it just on the phone too, phone and just FedEx everything. 01:11:43.060 |
That's much cheaper to FedEx everything than to drive around your own city all the 01:11:46.500 |
time and show up for appointments that are canceled. 01:11:48.980 |
That was the thing I looked at as efficiency. 01:11:50.700 |
If I work on the phone, if someone cancels me, I'm right in my office. 01:11:54.420 |
I don't have to spend 30 minutes driving out there and 30 minutes driving back to get 01:11:59.540 |
So you can build it in any place but your practice is going to look different. 01:12:05.020 |
If I were working in central Florida, I would be looking for the big farmers, the big money. 01:12:13.780 |
But I'd also be effectively working with many more people of smaller cases. 01:12:18.380 |
And that's the cool thing about financial planning, especially if you can sell insurance. 01:12:23.420 |
You can work profitably with people who are not multimillionaires. 01:12:28.900 |
So it all depends on what kind of practice structure that you want to work with. 01:12:33.540 |
If you have insurance to sell, you don't have to pull the Merrill Lynch, we only work 01:12:41.020 |
You can work with people and you can do it very profitably. 01:12:44.560 |
But it all depends on the product mix that you have to sell. 01:12:48.340 |
So location matters but you build a practice for the location that you want to live in. 01:12:53.420 |
And so what I would choose is in setting things up, I would choose where do I want to live. 01:13:06.260 |
Because your money in rural Kentucky will go farther than your money will in Washington, 01:13:13.380 |
So you can choose the lifestyle that you want to live and then you can build a practice 01:13:19.380 |
There are – I think Edward Jones built their business based upon being able to work in 01:13:27.580 |
Are they the firm that would send the people out knocking on the doors, "Hey, I'm opening 01:13:35.580 |
Choose the location you want to live in first and then figure out what kind of practice 01:13:49.420 |
You can move and you can maintain clients and a lot of advisors do this. 01:13:53.740 |
Here in South Florida, there's lots of advisors that have an office up in the northeast and 01:13:57.540 |
They try to do snowbirds and they fly one place, do a couple weeks of meetings and fly 01:14:06.060 |
So I know that – I mean those are the ways that – that's the detail that I can share 01:14:12.900 |
I know there's lots of information there, probably for some of you a dry show if you've 01:14:20.580 |
That's the unfiltered discussion on what the business is actually like. 01:14:29.820 |
There's a reason why it's a lucrative business. 01:14:32.700 |
It's a lucrative business because it's so difficult. 01:14:36.140 |
The insurance companies, if they wanted to – if they didn't – if it were easier 01:14:39.020 |
to sell insurance or easier to place investments, they wouldn't have to pay as much commission. 01:14:42.660 |
You think they just want to send all the money out in commission? 01:14:45.660 |
They want to pay it – they want to consent – pay it to get people to be worth – to 01:14:52.260 |
I'm going to close – I'm going to kill the music for a second because I don't want 01:15:09.860 |
But it's also got some things that I don't particularly love doing. 01:15:13.380 |
No matter the business, it always comes with that. 01:15:16.620 |
So my encouragement to you is get very clear on the why and then from there, you can build 01:15:28.580 |
I hope this information – we'll just skip the music here. 01:15:31.580 |
I hope this information is useful for you and you can make an educated decision. 01:15:40.260 |
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