back to indexRPF0285-Smelling_Financial_Fraud
00:00:00.000 |
Don't just dream about paradise, live it with Fiji Airways. 00:00:05.000 |
Escape the ordinary with Fiji Airways Global Beat the Rush Sale. 00:00:09.120 |
Immerse yourself in white sandy beaches or dive deep into coral reefs. 00:00:14.040 |
Fiji Airways has flights to Nadi starting at just $748 for light and just $798 for value. 00:00:21.160 |
Discover your tropical dreams at FijiAirways.com. 00:00:29.800 |
Radicals, today I'd like to have a conversation with you on the topic of financial fraud, 00:00:38.560 |
lies, hucksters, shysters, manipulation, just some of the injustices that are perpetrated 00:00:49.880 |
And I want to hopefully give you some tools and some ideas to protect yourself. 00:00:53.280 |
We're going to talk about this from a wide range of perspectives. 00:00:57.700 |
And my hope is that you will come away from today's show better equipped to defend yourself 00:01:03.900 |
against all of those who would like to swindle you out of some of your hard earned money. 00:01:25.920 |
Welcome to the Radical Personal Finance Podcast. 00:01:30.660 |
We're going to tackle this topic head on in a straightforward way. 00:01:35.300 |
I'm going to try to give you a bunch of examples so that you can see how broad it 00:01:39.820 |
I'm not mad at any one particular situation, but I am mad that we're generally not taught 00:01:45.380 |
I don't think I'm the world's greatest expert at teaching this, but I'll at least 00:01:49.820 |
give you some thoughts that I believe will equip you with some better tools. 00:01:58.380 |
Woke up this morning – and I've been thinking about this topic for the last few days. 00:02:02.700 |
Yesterday's show I wasn't exactly sure what to do the show on. 00:02:05.180 |
I thought about doing a show on financial fraud, but I wasn't quite ready for it. 00:02:10.460 |
So I went ahead and played the interview for you that I played with Jake Tassilis yesterday 00:02:17.060 |
I woke up this morning to a tweet from a listener who had sent me over a follow-up story on 00:02:23.260 |
the man named Dan Price, who is the business owner that Jake Tassilis and I mentioned in 00:02:29.320 |
yesterday's show, owner of Gravity Payments out in Seattle, Washington, the guy who raised 00:02:33.820 |
all of his employees' rates – the rates of pay up to $70,000 of minimum wage. 00:02:42.860 |
I hadn't followed this story closely and in a moment I'll read some information on 00:02:50.380 |
I just said what I said in the interview yesterday that, well, hey, if he wants to do it, that's 00:02:55.940 |
But everyone jumps on this as an argument for why we should massively raise minimum 00:03:00.340 |
This is an argument that's taking place in the US American culture right now. 00:03:03.940 |
Bernie Sanders, a Democratic presidential candidate, is bringing this type of content 00:03:09.060 |
So it's definitely part of today's political debate and political climate. 00:03:11.820 |
I hadn't kept tabs on this, but this listener sent me an article, an extremely damning article 00:03:17.140 |
from Bloomberg Businessweek about some of the background of what may have actually happened 00:03:22.980 |
with Mr. Price and some of his actual business affairs. 00:03:30.060 |
In short, there is compelling evidence to indicate that the whole publicity stunt was 00:03:35.740 |
essentially a way of him trying to work his way out of some potential financial and legal 00:03:40.960 |
problems that were faced by his actions, by his being served a lawsuit, and the lawsuit 00:03:44.980 |
was served before his announcements about what he should do. 00:03:49.260 |
I will – I might during the context of the show talk about more details of that or I'll 00:03:54.660 |
just post links to the stories and you can check it out in the show notes for today. 00:03:58.260 |
But what just made me realize is how important it is not to believe things like news articles, 00:04:05.260 |
not to even believe things like some books and situations like that. 00:04:09.300 |
I've got a number of things that are coming together that in this – in the context of 00:04:14.340 |
this topic that are really contributing to my wanting to do it. 00:04:18.980 |
So there was a story this morning of Dan Price and the gravity payments and just this weekend, 00:04:24.260 |
there is – if any of you are on YouTube, probably you watch YouTube videos. 00:04:28.460 |
It's likely that sometime in the last few months, you saw some information. 00:04:33.500 |
You saw an ad that was played for you with a dude holding a camera up, doing a selfie, 00:04:38.140 |
standing in his garage in front of some Lamborghinis. 00:04:43.540 |
But I was just looking at some of the information that was out there, people digging into some 00:04:48.020 |
of the stuff that he's putting out with his brand and his organization and uncovering 00:04:52.700 |
the lies and the misstatements and the lack of actual follow-up facts. 00:04:59.020 |
I was looking at that and I'll cover that in a few minutes with some details. 00:05:03.940 |
I was thinking about the Martin Luther King holiday that was just this last weekend and 00:05:09.060 |
Martin Luther King, one of the US-American national cultural heroes, but the man had 00:05:15.340 |
some serious, serious problems which I'll mention a few in a minute. 00:05:20.940 |
Then looking – I'm reading a book by Pamela Yellen called Bank on Yourself, the Bank on 00:05:24.660 |
Yourself Revolution, reading through the language in it and just stunned that this book was 00:05:28.540 |
a bestseller just simply with regard to the language in it and some of the just atrocious 00:05:39.220 |
Watching the political battles of Donald Trump and Hillary Clinton and just scratching my 00:05:46.100 |
head and saying, "What on earth is going on?" 00:05:48.940 |
So we're going to talk about some of those issues. 00:05:52.900 |
My overall encouragement is I want you to not believe anyone based upon their impressions, 00:05:57.260 |
but I want you to do your own homework on me, on anybody else. 00:06:02.740 |
My hope is to help you become a much more critical thinker. 00:06:07.420 |
But I'm going to begin with playing for you a media clip here that I think is very 00:06:15.020 |
This was something I first became aware of when I was in college. 00:06:19.180 |
In my business law class in college, my favorite class in all of my four years of university 00:06:27.860 |
We studied the case of the woman who spilled hot coffee on her lap. 00:06:33.340 |
I came away from that recognizing how little I knew about what actually happens in some 00:06:40.260 |
situations versus what is reported about what happens in some situations. 00:06:47.380 |
This moment in my life was a real turning point and I recommitted myself to trying my 00:06:59.660 |
I don't claim any degree of necessary expertise on this, but I do my best to dig a little 00:07:10.220 |
This would be a good thing if you are listening to me while you're sitting in front of a computer. 00:07:13.900 |
I would recommend to you that you'll enjoy actually if you can separate your attention 00:07:17.740 |
and watch a video, you will enjoy seeing this in video form so that you can see exactly 00:07:22.420 |
who's talking, some of the news clippings and things like that that are put on the screen 00:07:28.580 |
You will certainly be able to grasp the story simply with the audio, but you won't miss 00:07:33.840 |
But if you are in front of a computer, then this would be a good piece of audio for you 00:07:36.500 |
to stop and then go ahead and watch the video. 00:07:39.980 |
The video is 12 minutes and 14 seconds long, so feel free if you pause just to skip forward 00:07:44.420 |
12 minutes if you're going to watch it on a computer. 00:07:46.620 |
Let's start with here, this story, because what you know about this story and what you've 00:07:52.540 |
heard about the story may be two different things. 00:07:55.280 |
This is a report from the Retro Report, which was a project of the New York Times, and this 00:08:08.140 |
In Albuquerque, New Mexico, an elderly woman was severely burned when she spilled a cup 00:08:17.020 |
An 81-year-old woman has been awarded $2.9 million after she sued McDonald's, claiming 00:08:25.380 |
Stella Liebeck spilled just eight ounces of coffee, but she attracted a flood of attention. 00:08:30.540 |
The jury's award set off a media frenzy and became a rallying cry for those who believed 00:08:38.620 |
But as her story cycled through newspaper headlines, talk show storylines, and late 00:08:43.020 |
night punchlines, one thing was lost, the facts. 00:08:47.820 |
This story is the most widely misunderstood story in America. 00:09:05.500 |
The public perception of it is Stella Liebeck won a lottery. 00:09:09.660 |
She bought the coffee, she spilled it on herself, and now look, she's a millionaire. 00:09:13.700 |
But of course the facts are much more complicated than that. 00:09:16.860 |
Stella Liebeck was a 79-year-old widow sitting in the passenger seat of a parked car when 00:09:26.020 |
She had recently quit her job as a department store clerk and moved to Albuquerque to be 00:09:32.180 |
The day that the burns happened, my mother and my nephew went through the drive-thru 00:09:43.420 |
And they pulled into the parking lot, and in the Ford Probe, there's slanted surfaces 00:09:51.660 |
She put it between her knees and lifted the lid off. 00:09:55.180 |
And in the process of doing that, spilled the coffee and all of the hot liquid went 00:10:00.460 |
into the sweatsuit that she was wearing and pooled in the seat. 00:10:06.260 |
All I remember is trying to get out of the car. 00:10:08.620 |
I screamed, not realizing I was burned that bad. 00:10:14.820 |
The severity of the burns caused Stella Liebeck to go into shock, and her grandson immediately 00:10:34.220 |
So Stella reached out to McDonald's and asked to be reimbursed. 00:10:37.420 |
We couldn't believe that this could happen over spilling the coffee. 00:10:41.980 |
So we wrote a letter to McDonald's asking them to check the temperature of the coffee 00:10:48.380 |
and to give recompense for the medical bills. 00:10:52.860 |
And the response from McDonald's was an offer of $800. 00:10:58.100 |
Stella Liebeck had never sued anyone before Albuquerque attorney Ken Wagner took her case. 00:11:03.760 |
Before they went to trial, they tried twice to settle out of court. 00:11:13.180 |
It was unreasonably hot and therefore unreasonably dangerous. 00:11:23.580 |
I was in it because I wanted them to bring the temperature down so that other people 00:11:31.740 |
McDonald's policy was to serve coffee between 180 and 190 degrees. 00:11:36.940 |
That's about 30 degrees warmer than most home coffee brewing machines. 00:11:41.500 |
A burn expert testified that liquid at 180 degrees could cause third-degree burns within 00:11:49.260 |
Lawyers produced documents that showed that between 1983 and 1992, nearly 700 people claimed 00:11:55.500 |
that they had been burned by hot coffee at McDonald's. 00:11:59.340 |
McDonald's was on big-time notice that they had a product that was dangerous and it was 00:12:05.320 |
We argued that to the jury, that they were callous and indifferent in simply not turning 00:12:12.780 |
An expert for McDonald's testified that burns are exceedingly rare, one for every 24 million 00:12:20.420 |
They just said it's statistically insignificant and we're not going to change what we do. 00:12:27.680 |
People interact with hot beverages all the time in a fast food restaurant and that doesn't 00:12:32.980 |
necessarily mean that the restaurant is doing something wrong. 00:12:38.500 |
Attorney Tracy Jenks tried the case for McDonald's and argued that Mrs. Liebeck bore personal 00:12:43.220 |
responsibility because she spilled the coffee on herself and that McDonald's coffee wasn't 00:12:47.780 |
any hotter than the coffee at other fast food restaurants. 00:12:50.900 |
She said the reason the coffee was so hot was because that's what customers wanted. 00:12:55.620 |
McDonald's had a really, really strong reason for why they brewed their coffee at the temperature 00:13:02.640 |
It was an industrial standard based on the maximum extraction of the flavor and the maximum 00:13:10.420 |
But the jury saw how liquid at that temperature can scald when they were shown graphic photos 00:13:18.500 |
The photos depicted where they had to graft the skin from the side of her legs to close 00:13:25.500 |
And I think if people would have seen the severity of the burns, they would have realized 00:13:33.860 |
After seven days of testimony and four hours of deliberation, jurors came up with a comprehensive 00:13:41.580 |
They unanimously agreed to award Stella $200,000 in compensatory damages. 00:13:47.080 |
But because she caused the spill, they reduced that to $160,000. 00:13:51.860 |
Jurors set punitive damages to send the message to McDonald's to turn down the temperature 00:13:57.080 |
I remember I could see Judge Scott going like this with his pencil and I thought, "Oh, I 00:14:02.560 |
hope he's counting digits on the verdict form." 00:14:08.540 |
They based the amount on the revenue from two days of coffee sales, $2.7 million. 00:14:14.820 |
The size of the award got the media's attention, but it overshadowed the rest of the story. 00:14:20.440 |
Details of the case and the facts related to how the jury made its decision went mostly 00:14:26.160 |
Several days after the verdict, I had news crews from France, Japan, Germany in my driveway 00:14:37.560 |
After the verdict came in Wednesday, August 17, the Albuquerque Journal ran the first 00:14:43.720 |
The Associated Press and Reuters Wire Services then filed reports, and the story was picked 00:14:53.840 |
But as the story's reach got bigger, the word count got smaller. 00:14:58.040 |
In some papers, it was not more than a blurb. 00:15:01.040 |
Six hundred and ninety-seven words in the Albuquerque Journal became 349 words in the 00:15:06.120 |
AP and became as few as 48 words in various renderings by major metropolitan newspapers. 00:15:16.520 |
And then "woman coffee millions" sounds like a ripoff, not like a logical consequence of 00:15:25.200 |
The report aired on more than a dozen national broadcasts and twice as many local news shows. 00:15:30.760 |
The condensed telling of the story created its own version of the truth. 00:15:34.840 |
Instead of pointing out she spilled the coffee in the passenger seat of a parked car, this 00:15:41.040 |
It seems she was holding a cup between her legs while driving. 00:15:44.240 |
Clamped it between her legs, drove down the street, spilled it, burned herself, sued McDonald's, 00:15:50.600 |
Bella has received letters saying stuff like... 00:15:54.720 |
I had no business driving down the road with coffee between my legs and all that stuff. 00:16:03.240 |
My mother was made the villain in this story. 00:16:08.280 |
I mean, it's not like the McDonald's person leaned over the car and poured it. 00:16:13.760 |
Very much like urban legends, it is a very compelling story. 00:16:17.920 |
Once everybody decides what is true about something and the media has been sort of an 00:16:22.800 |
echo chamber for it, then how do you deal with the fact that they might be wrong? 00:16:27.800 |
Now she claims she broke her nose on the sneeze, got it to sizzle, or bending over looking 00:16:35.920 |
The lawsuit also got a lot of play on talk radio. 00:16:41.280 |
It's probably one of the most sensational, high-profile tort cases of the last 20 years. 00:16:47.840 |
So when tort reform comes up, most people say, "Oh, sure, the McDonald's case." 00:16:53.040 |
Republican lawmakers crafting the "Contract with America" seized the moment. 00:16:57.840 |
They tapped into public outrage over frivolous lawsuits to promote the Common Sense Legal 00:17:06.560 |
The lady goes through a fast food restaurant, puts coffee in her lap, burns her legs, and 00:17:15.120 |
That in and of itself is enough to tell you why we need to have tort reform. 00:17:19.960 |
She spilled hot coffee on her lap while sitting in her car and claimed it was too hot. 00:17:24.440 |
Every day we hear about another outrageous lawsuit. 00:17:28.440 |
Stella's portrayal as a scheming wannabe millionaire was based on the jury's award, but that amount 00:17:35.700 |
In reality, the judge significantly reduced the punitive damages. 00:17:40.320 |
The judge reduced the award to about $650,000. 00:17:44.920 |
According to a source familiar with the case, it was settled for less than $500,000. 00:17:53.200 |
But over the last two decades, her lawsuit has become part of the cultural discourse. 00:18:13.400 |
You get me one coffee drinker on that jury, you're gonna walk out of there a rich man. 00:18:19.400 |
Stella's daughter says that although over the years some stories have given greater context 00:18:24.600 |
and a new perspective, such as the documentary Hot Coffee, her family is still haunted by 00:18:33.400 |
Life's been getting bigger, Jesus getting smaller, spill a cup of coffee, make a million 00:18:40.600 |
I like Toby Keith, but he did The American Ride. 00:18:46.360 |
Do we have to keep living this over and over and over again? 00:18:53.660 |
So hot I poured McDonald's coffee in my lap to cool off. 00:19:00.280 |
What people believe are the facts of this case, and how deeply held those convictions 00:19:07.260 |
The case that became an example of juries being out of control is now used to screen 00:19:16.440 |
If you're putting someone on a jury, you really have to know how they feel about this case 00:19:21.400 |
to know whether they're open to the facts that you're going to present. 00:19:26.960 |
McDonald's has been in the public mind cast as the victim. 00:19:31.040 |
That Stella Liebeck needed to defend her reputation is the saddest piece of this whole story to 00:19:43.400 |
The emotion that she went through, she just felt like people were coming at her. 00:19:51.560 |
McDonald's representatives didn't return emails or calls, but according to current franchisee 00:19:56.600 |
handbooks, coffee must now be held and served 10 degrees lower. 00:20:11.040 |
So I hope that overview is interesting for you. 00:20:14.840 |
For some of you, maybe that's a reinforcement of information that you were already aware 00:20:19.120 |
For some of you, maybe it's new information on a new something that you've ever done. 00:20:24.840 |
If you're anything like me, those were allegations that I had made. 00:20:28.000 |
Talked about how ridiculous it is that they have hot coffee and somebody consuming McDonald's 00:20:34.560 |
And yet here are some facts pointing out how ignorant I was and how wrong I was. 00:20:42.080 |
And it really stunned me because I started to learn I need to go and check out the other 00:20:49.040 |
Two interesting points for those of you who have consumed the audio only. 00:20:52.840 |
First, the pictures that they showed are really, really, really compelling. 00:20:57.800 |
It's just really, really sad to see these very, very serious burns on this elderly lady's 00:21:04.680 |
They're graphic and they are extremely compelling. 00:21:07.160 |
The second thing was there was a clip in there from a Republican, I don't know, congressman 00:21:14.240 |
or senator who was – he was the one who was talking about the need for tort reform. 00:21:19.360 |
This is an example of why we need tort reform. 00:21:22.160 |
That person's voice was represented – it was John Kasich who is currently a Republican 00:21:30.920 |
So if you think it's not relevant, here it is today that there was a representative 00:21:34.880 |
using that as the case to illustrate why there needs to be tort reform and now he's running 00:21:49.040 |
But for me, that story opened my eyes and it opened my eyes and said, "Hey, I got 00:21:53.760 |
to pay a little bit more attention to what's going on." 00:21:56.880 |
Now that story occurred in 1993 and the fast-moving events of story published in the local daily 00:22:03.060 |
newspaper in Albuquerque picked up by AP and Reuters in the news and then spreads across 00:22:08.440 |
What about today in a day of financial media? 00:22:11.840 |
And just think over the last year, as I record this, it's January 26, 2016. 00:22:16.520 |
Over the last year, think of all of the ridiculous hoaxes perpetuated that you've seen in your 00:22:23.040 |
Whether if I post this, then Facebook Zuckerberg is going to – Mark Zuckerberg is going to 00:22:28.200 |
give me money because he just is giving away charitable money or some of the hoaxes that 00:22:32.820 |
occurred in the last two weeks with this billion-dollar lottery that was out there, the Powerball 00:22:39.000 |
or some of the stupid privacy notice things that were going on. 00:22:43.320 |
If I post this as Facebook, Facebook, this is my information. 00:22:47.920 |
And yet this stuff spreads so fast, so fast, and we perpetuate it in our ignorance. 00:22:56.240 |
And that's why the Dan Price example was so key. 00:23:00.120 |
The reason I started with McDonald's hot coffee is everyone knows the story but very 00:23:04.720 |
few people know the facts because even though sometimes in the past it was corrected, most 00:23:10.280 |
people if you talk about the McDonald's hot coffee case, most people that you talk 00:23:16.800 |
And they don't know what's actually going on, and that's what happens with these online 00:23:27.560 |
The furor that came out when he publishes that I'm going to make $70,000 per year, 00:23:33.480 |
the minimum wage at my company, and here I am, this magnanimous, gracious CEO. 00:23:37.320 |
I've cut my personal compensation from $1.1 or $1.2 million to $70,000, and we're going 00:23:42.880 |
to have this great idealistic company, and how wonderful this is. 00:23:48.400 |
He's on the front cover of this magazine, of that magazine, Inc. magazine, invites him 00:23:51.720 |
to speak, give him the equivalent, check the facts out a little bit, give him $120,000 00:23:57.720 |
of value in kind for him to come and speak at their magazine conference, and he's on 00:24:05.160 |
It inspires and incites this national conversation about minimum wage laws and the importance 00:24:10.680 |
of having a fair and living wage, and yet you look at it after the fact and as things 00:24:15.560 |
are starting to emerge, I'm not willing to judge the actual facts, but here there's a 00:24:21.040 |
lawsuit that he's been served two weeks prior to this announcement about his egregious personal 00:24:28.800 |
compensation, and obviously the details of the lawsuit at this point are quiet, but the 00:24:43.920 |
I don't know, but you certainly do not see on the Today Show – I have not seen or heard 00:24:49.080 |
of him being back on the Today Show facing the accounts because in our culture we don't 00:24:56.640 |
And so whether it's Dan Price with gravity payments and the $70,000 living wage argument 00:25:02.120 |
or whether it's – let me give you these other examples just to show how they tied 00:25:08.000 |
Martin Luther King is a national hero in the United States of America. 00:25:11.880 |
I don't know what your opinion is of him or what you think about him, but he is generally 00:25:16.200 |
lauded as a cultural icon, somebody who completely changed and led the civil rights movement 00:25:24.200 |
in the United States to lead to black and white equality in the culture. 00:25:28.680 |
Now, most of us are pretty familiar with that story. 00:25:32.240 |
Most of us are familiar with the famous sit-in by Rosa Parks sitting in on the bus, and most 00:25:41.960 |
Well, what about some more of the facts behind the story? 00:25:45.640 |
A couple of ones to pique your interest just a little bit. 00:25:49.000 |
I'll begin with just an interesting little background from four paragraphs of an essay. 00:25:58.680 |
"In the summer of 1960, I read King's book, Stride Toward Freedom, published 1958. 00:26:03.480 |
It was about the 1955 to '56 bus boycott in Montgomery. 00:26:07.360 |
The book persuaded me that it had been a legitimate protest. 00:26:10.400 |
Here was a privately owned bus line that had a monopoly granted to it by the city. 00:26:14.920 |
It forced blacks, Negroes in 1960, to sit in the back, yet they paid full fare. 00:26:20.520 |
Worse, they paid, had to get off the bus, walk to the rear exit door, and get on. 00:26:27.640 |
It was an outrage, but hardly any white person was outraged in 1955. 00:26:32.300 |
What the book did not reveal was that profit-seeking streetcar lines in the South did not originally 00:26:44.200 |
In 1899, the North Carolina General Assembly passed legislation requiring railroads and 00:26:49.100 |
steamboat companies to "provide separate but equal accommodations for the white and 00:26:53.640 |
colored races at passenger waiting stations or waiting rooms, and also on all trains and 00:26:57.720 |
steamboats carrying passengers," with exemption for servants or express trains. 00:27:02.960 |
Streetcar companies followed the railroad precedent. 00:27:05.360 |
In 1907, the General Assembly passed similar legislation for street and interurban railways, 00:27:10.380 |
but this time specifically mandated that white passengers sit toward the front of each car 00:27:16.840 |
This legislation was expanded in 1939 to provide details of maintaining segregated seating 00:27:22.680 |
It's also worth noting that the Montgomery bus line soon decided to abandon the segregation 00:27:27.120 |
policy, but a local judge forced the company to return to the old policy. 00:27:31.920 |
That was when the blacks sued in federal court. 00:27:34.120 |
You can feel free to read the rest of that essay if you want. 00:27:36.520 |
It's posted behind a paywall, but I will link to it in the show notes. 00:27:47.000 |
Even a little bit of background on Rosa Parks, it wasn't an accident. 00:27:53.800 |
It wasn't an accident that somehow she just one day decided to screw up her courage and 00:27:58.360 |
say, "No, I'm not going to get in the back of the bus." 00:28:01.320 |
It was planned in months by the local NAACP organization. 00:28:06.480 |
It was there and it was a premeditated planned event. 00:28:10.640 |
Evidently, the girl that was originally scheduled to do that found out that she was pregnant 00:28:19.800 |
So that would have been bad PR and so Rosa Parks was recruited for the opportunity and 00:28:28.500 |
Those little details provide a little bit of interesting cultural context to what we 00:28:34.500 |
But specifically to Martin Luther King, the two aspects that are very rarely talked about 00:28:39.320 |
was number one, the man was a serial adulterer over and over and over and over and over again. 00:28:44.940 |
He was a sex addict, very rarely reported on because that's considered to be personal 00:28:52.400 |
But probably even the more egregious example was his plagiarism of many of his published 00:29:00.620 |
I'll link to an article in the show notes for today if you'd like to read. 00:29:04.900 |
But it's definitely an extremely troubling double standard, extremely troubling. 00:29:12.620 |
Now I don't usually try to press these issues because there's such a cultural hot button 00:29:19.020 |
and especially Martin Luther King because he is such a polarizing figure and again, 00:29:25.420 |
We have a national holiday after him because of the work that he did. 00:29:30.780 |
I don't post these articles on the day of his – during the – around the celebration. 00:29:36.860 |
I guess if I were a better marketer, I probably should. 00:29:41.600 |
So it's not in the middle of it all and then I post the troubling strategies. 00:29:45.940 |
The point is how much of that stuff do we actually know? 00:29:49.300 |
Now bring it in a little bit closer to finance. 00:29:52.020 |
I like to use these non-financial examples because that's something we're more common 00:29:57.940 |
Well, with finance, I refer you to the Tai Lopez example of this guy on YouTube. 00:30:04.500 |
He posts a selfie of him and his Lamborghinis in his garage in the Beverly Hills. 00:30:12.060 |
But we don't have any actual objective proof of anything. 00:30:17.380 |
And yet here's the person that is today making huge splashes all across the internet 00:30:21.260 |
with a massive online business to be able to build wealth. 00:30:25.300 |
So my recommendation to you is that you not believe anyone based upon your impressions. 00:30:31.780 |
I'll skip the political topic and give you just a simple example of things like podcasts. 00:30:36.060 |
One of the things that I appreciate so much from many of you is those of you who write 00:30:42.740 |
That's really, really helpful because you know what? 00:30:45.380 |
Some of my competition doesn't wait on individual reviews. 00:30:51.500 |
There are a number of online podcasting groups in which if you participate, you can quickly 00:30:58.860 |
amass hundreds and hundreds of five-star reviews for your shows. 00:31:02.180 |
Well, that helps with the rankings but it manipulates things. 00:31:05.340 |
So when you're looking and trying to figure out something as simple as what I work in 00:31:08.940 |
every day is what podcasts are doing well and you go based upon the number of views, 00:31:11.780 |
you always have to ask, "Are these paid or are these actual listeners?" 00:31:18.100 |
You can't believe people based upon your impressions. 00:31:20.100 |
So I want to give you some tools, just some simple ideas that I hope will be helpful to 00:31:28.220 |
Before I do that, sponsor first half hour is Paladin Registry. 00:31:31.260 |
Paladin Registry is my best attempt to solve this problem of reputation and due diligence 00:31:38.580 |
for financial advisors so that I can recommend some advisors who've been vetted at least 00:31:46.740 |
Now I'm not confident that Paladin Registry is perfect. 00:31:50.020 |
I'm sure there are some scamsters somehow who slip through. 00:31:52.900 |
I think they're really, really good though and they're at least better than everything 00:31:57.540 |
So if you are in search of a financial advisor, consider starting your search with Paladin 00:32:02.500 |
The way it works is advisors apply to be a part of the program. 00:32:11.220 |
They take into account their length of service and they carefully vet them. 00:32:15.180 |
And only once they pass the vetting process do they actually let them in to the registry. 00:32:20.940 |
And it is the absolute best system that I have seen anybody come up with for vetting 00:32:25.780 |
Personally, I believe everyone needs a good financial advisor. 00:32:29.200 |
If you don't have one, start your interview process at Paladin. 00:32:35.460 |
Put in your information, you'll enter your name, your address or your zip code and your 00:32:42.340 |
That will help them to make sure that they properly associate you with an advisor. 00:32:46.180 |
It is important that you fill in the information accurately so that they can match you up with 00:32:52.980 |
And by the way, thank you to those of you who give me feedback on your experience in 00:32:59.940 |
I had a couple of people say, "Well, the advisor just didn't impress me all that much and then 00:33:06.820 |
I appreciate having that feedback and that's good to know. 00:33:09.820 |
The use of this referral link is not a commitment to work with this person. 00:33:14.020 |
It's just simply a good place for you to start your interview process. 00:33:20.660 |
Now the challenge that we face with finance and that you face and that I face is that 00:33:25.660 |
majority of our population around us just seems to be totally brainwashed and incapable 00:33:38.300 |
I lean towards the direction of its design based upon the research that I found but I'm 00:33:45.820 |
And whether it is or not, it really doesn't matter because we can at least see that that 00:33:50.300 |
And so then whether it was, again, happened or whether it was designed in this case, it 00:33:55.300 |
doesn't really matter that much to what we should do. 00:33:58.300 |
So when you're looking at financial advice and gurus and things like that, here are a 00:34:02.780 |
Number one, is the financial guru leading with lifestyle and luxury and flashiness first 00:34:15.060 |
or are they leading with something else, something with more substance? 00:34:18.980 |
If you find that a guru or a teacher of some kind is trying to lead with their symbols 00:34:24.380 |
of success, flashy cars, fancy watches, lots of jewelry, big houses, things like that, 00:34:32.620 |
my experience has shown that you can pretty much write off the value of what they have 00:34:37.700 |
Now, it's not to say that you can't gain some good ideas from them but you should proceed 00:34:45.600 |
This is probably the most reliable indicator that I can come up with because in my experience, 00:34:53.100 |
I've not – I've had the unique good fortune of being able to connect with a number of 00:34:57.740 |
people that I know were actually wealthy and I've also had the unique good fortune of 00:35:01.860 |
being able to connect with some people who wanted you to believe they were wealthy but 00:35:06.620 |
weren't actually wealthy and I've been able to see under the hood or beneath the 00:35:17.140 |
People that are truly wealthy very rarely flaunt their wealth. 00:35:21.500 |
Now you've got to pay – you've got to figure out the difference between somebody 00:35:24.300 |
who is a mega wealthy, mega wealth, who has $300 million and for that person, for them 00:35:31.340 |
to drive $300,000 cars is comparatively similar to you driving a $3,000 car. 00:35:38.420 |
So that type of person isn't trying to flaunt their wealth but when you have a business 00:35:41.760 |
owner or somebody who's trying to sell you something online talking about their $300,000 00:35:46.740 |
car, there's a good chance and a good possibility that it's really not indicative of their 00:35:56.860 |
The wealthy people of the world generally want to hide it. 00:36:00.800 |
Why would you ever want anyone to know that you are wealthy? 00:36:05.900 |
If you're wealthy, you've got to deal with all kinds of people coming to you and asking 00:36:09.540 |
You've got to deal with being one of the 1% that everyone in society is mad at. 00:36:13.860 |
You've got to deal with the risk of people trying to come and get your wealth and if 00:36:18.900 |
you're actually wealthy, you know that the way that you get wealthy and stay wealthy 00:36:28.220 |
So if you're actually wealthy, what on earth would compel you to advertise your wealth? 00:36:33.940 |
Well, the only thing that would compel you to advertise your wealth was if you could 00:36:41.740 |
If you could display that wealth and therefore convey that you have that wealth and then 00:36:47.580 |
People following you as a guru of wealth, attracting an attractive mate to you, showing 00:36:53.580 |
off that you've got some advantage, showing your clients that you're really, really competent, 00:37:02.420 |
But other than that, if you don't have something to gain for it, why would you want anyone 00:37:06.220 |
I'm not saying you wouldn't want to enjoy the fruits of your wealth. 00:37:10.980 |
It's nice to own a helicopter if you enjoy that kind of thing. 00:37:14.180 |
But usually there's a difference between being able to enjoy that and advertising that. 00:37:18.900 |
The people who are really wealthy never display their wealth. 00:37:22.260 |
It's all hidden behind a very large wall around their house. 00:37:26.260 |
If you want a good example, come down to where I live here in West Palm Beach. 00:37:28.740 |
You can go to Palm Beach Island or drive up to Jupiter Island. 00:37:31.420 |
You drive around Jupiter Island, one of the most highest concentrations of wealth in the 00:37:40.660 |
You will hardly see a single house because they're all hidden back from the road. 00:37:45.900 |
That's why these islands – I mean you got Jupiter Island and what? 00:37:48.020 |
Jupiter Island, Jekyll Island and Mount Desert Island. 00:37:50.340 |
This is where the wealthy go to get away and put up walls around themselves. 00:37:53.260 |
The fact that it's an island is really, really useful because people don't accidentally 00:37:59.400 |
I had a unique experience one time when I was – I just graduated from college. 00:38:05.380 |
I was invited by a friend to go for dinner at the house of an estate on Palm Beach. 00:38:11.380 |
Prior to getting there, I did not know what the circumstances were. 00:38:16.360 |
Now if I had known, I probably – I don't know what I would have done. 00:38:23.380 |
So I can – I'm not betraying any privacy of anything that matters. 00:38:30.620 |
He was formerly the richest man in the world back in the '90s. 00:38:34.340 |
So when we got there, they gave me the address and Palm Beach is an interesting place. 00:38:40.540 |
They have walls covered with some sort of vegetation. 00:38:42.980 |
The gardeners are the ones who make a ton of money in Palm Beach, keeping everything 00:38:47.520 |
We just pulled through this little gate, through this little hole in the wall and all of a 00:38:50.740 |
sudden I realized that we're on this massive multi-multi-acre estate. 00:38:56.160 |
From the outside, you would have never had any idea. 00:38:59.480 |
But the house was huge and the grounds were massive. 00:39:03.780 |
To give you an idea of how big they were, I had known a story from another connection 00:39:07.540 |
of a man who had owned a house in the back of this guy and we actually worked it out 00:39:10.880 |
over dinner that night, the connection from this other story. 00:39:14.140 |
The guy told the story about how some rich guy had bought his house just simply to knock 00:39:20.040 |
His house was on Palm Beach worth many millions of dollars. 00:39:24.520 |
I don't know whether to say tens or – I would say – yeah, tens probably. 00:39:29.080 |
Many millions of dollars and the guy had bought this house simply to knock the house down 00:39:32.220 |
so he could have a bigger garden out behind his house. 00:39:34.300 |
Well, the man was John Kluge and this estate was huge. 00:39:38.240 |
But to this day, if I didn't have the address, I could not find it. 00:39:44.380 |
But when I'm walking around this multi-acre estate in the middle of Palm Beach, all of 00:39:47.500 |
a sudden it's different and you can see how big it is. 00:39:50.760 |
People who are truly wealthy generally hide that wealth just a little bit and they only 00:39:54.960 |
display it in areas where it's safe, in areas where they're with their peers. 00:40:00.760 |
Now I again have had the unique experience of living here in this part of the world and 00:40:05.640 |
I'll give you – I'm friends with a man who was formerly the CEO of one of the world's 00:40:10.480 |
largest investment banks up in New York City. 00:40:19.000 |
Now I can't remember if his wife has a Mercedes but he drives a Prius. 00:40:25.760 |
Usually I happen to have some – I wind up going to the Everglades Club which is a private 00:40:36.480 |
Once or twice a year I get an invitation from somebody who's a member there. 00:40:39.440 |
I always enjoy going because my friends that I've had the pleasure of building relationships 00:40:45.400 |
with, it's just kind of fun to peer into the Palm Beach society. 00:40:51.240 |
You would be surprised at how restrained generally the expressions of wealth are even though 00:40:57.400 |
sometimes you're sitting at a table and you know for a fact that everyone around that 00:41:02.280 |
table is worth hundreds of millions of dollars. 00:41:05.760 |
Even among the glittering rich, you find that the expressions of wealth are often a little 00:41:11.440 |
Now when you get into the mass affluent, you know that they're always subdued. 00:41:16.160 |
Read – again, read Tom Stanley's work, The Millionaire Next Door. 00:41:19.200 |
He'll prove it to you again and again and again and again and again. 00:41:23.280 |
You start to see, wait a second, why is this person advertising their wealth? 00:41:28.600 |
Unless there's a benefit in it for them, there's no reason for a wealthy person to 00:41:38.480 |
I think on tomorrow's show, I'm going to do a review of John Schaub's seminar. 00:41:41.520 |
You know what I most appreciate about John Schaub? 00:41:44.360 |
He invited his seminar participants over to his house, had a chance to spend some time 00:41:48.880 |
there, and his house, his cars, everything was understated. 00:41:55.680 |
That means a whole lot more to me now than the guy who previously when I was sucked into 00:42:01.680 |
the world of gurus was talking about this and this flashy Porsche and that flashy giant 00:42:10.200 |
So when you see somebody advertising their wealth, you should be very, very suspicious. 00:42:18.500 |
Just be very suspicious and it should immediately put you on guard. 00:42:21.720 |
Next, when you see somebody using broad and imprecise language, that should make you suspicious. 00:42:27.040 |
This is my biggest problem, again, reading Bank on Yourself for a comprehensive project 00:42:31.080 |
I'm working through on this infinite banking concept. 00:42:33.240 |
I can hardly get through the first chapter because the language in the book is so broad 00:42:46.880 |
Yes, I know it's a metaphor for a community, but who specifically? 00:42:50.960 |
Because there's a big difference between all the different people that are involved in 00:42:54.760 |
If somebody gets into an us versus them mentality, usually it's because they're trying to create 00:43:04.280 |
I'm reminded of Robert Greene's work in the book 48 Laws of Power, which is a really twisted 00:43:11.080 |
But basically if you want to create and develop for yourself power, here's how to do it. 00:43:15.880 |
But two of his laws are especially poignant to our conversation today. 00:43:20.680 |
Law 27, the summary is, "You need to play on people's need to believe to create a cult-like 00:43:28.000 |
People have an overwhelming desire to believe in something. 00:43:31.120 |
Become the focal point of such desire by offering them a cause, a new faith to follow. 00:43:39.640 |
Emphasize enthusiasm over rationality and clear thinking. 00:43:47.280 |
In the absence of organized religion and grand causes, your new belief system will bring 00:43:53.520 |
You see that happening constantly, people's desire to pit certain segments against other 00:43:58.280 |
segments, whether it's in politics, the Republicans versus the Democrats, or the Main Street versus 00:44:06.600 |
Whatever the example is, it's all about building that cult of personality. 00:44:12.840 |
Law 32 is useful too with the point that I just made. 00:44:17.640 |
"The truth is often avoided because it is ugly and unpleasant." 00:44:21.240 |
So Joshua's instructions here, "The truth about wealth building is it takes time. 00:44:29.600 |
So the truth is often avoided because it is ugly and unpleasant. 00:44:33.280 |
Never appeal to truth and reality unless you are prepared for the anger that comes for 00:44:39.000 |
Life is so harsh and distressing that people who can manufacture romance or conjure up 00:44:47.720 |
There's great power in tapping into the fantasies of the masses. 00:44:51.960 |
So when you see people pitting one versus another, and you see people building those 00:44:55.160 |
fantasies, playing on those strings, be careful. 00:45:01.160 |
A couple more and then some tips, but before I get to the last two points to watch out 00:45:05.400 |
for and the tips for you, sponsor second half hour of the show is SoFi. 00:45:08.920 |
SoFi, short for social finance, SoFi is working to revolutionize the world of lending. 00:45:15.800 |
They've expanded to personal loans and mortgage loans. 00:45:18.840 |
They're expanding to new opportunities all the time. 00:45:21.300 |
The coolest thing about SoFi is they are actually a modern company with a modern integrated 00:45:26.580 |
electronic system for you to apply for financing, whether that's to apply for student loans 00:45:34.000 |
If you have debt or if you have a need for money for something, check out their financing 00:45:39.360 |
system and see if you can figure out a way to save money on your debt by refinancing 00:45:45.460 |
If you have student loans, check out their student loan refinancing system. 00:45:48.640 |
You can apply in minutes, find out some information on whether or not you are a good fit for them. 00:45:53.280 |
If you have personal loans, they have those offers as well. 00:45:55.520 |
If you use my special referral link, go to RadicalPersonalFinance.com/SoFi, S-O-F-I, 00:46:03.660 |
You will get a $200 bonus to your student loans when you refinance. 00:46:07.400 |
And if you refinance a personal loan, you'll get a $100 bonus as well. 00:46:10.800 |
So that hopefully will incentivize you to use my link. 00:46:12.920 |
That helps them to track my performance and I thank you for doing that. 00:46:20.880 |
Last two points here on just watching out for financial fraud. 00:46:25.400 |
Look for vague allegations without technical precision. 00:46:32.220 |
When you see people make these broad, broad strokes, I talked a moment ago about they, 00:46:37.940 |
they are doing this, Wall Street is doing this, it's a problem. 00:46:42.660 |
And when you see these vague allegations without any specific clear allegations, you know you've 00:46:50.980 |
got a problem, especially if there's no footnotes. 00:46:52.980 |
This is just playing on the emotional needs that people have without footnoting things. 00:46:59.780 |
And if you see those vague and broad allegations, you've got a major problem. 00:47:03.540 |
Finally, the one that just drives me nuts is look for deceptive charts. 00:47:08.900 |
As I've been reading this Bank on Yourself book, it is so frustrating. 00:47:13.220 |
I finally found about the eighth chart in the book, I finally found a chart that was 00:47:18.520 |
If you see a chart with an unlabeled axis, that should be a major red flag. 00:47:22.940 |
If you see a chart that doesn't go from zero to whatever the value is that's being displayed, 00:47:29.740 |
If you see a chart that's showing a selected period of data, that should be a major red 00:47:35.180 |
It's not that those types of charts shouldn't be used from time to time. 00:47:38.940 |
You can't always display a chart of the entire stock market history when you're trying to 00:47:45.920 |
You do sometimes need to home in on what is the appropriate period. 00:47:50.880 |
But when you see a chart that's being pooled to support a point and it's got a specific 00:47:54.660 |
date range, the most egregious example in this Bank on Yourself book was the chart that 00:47:59.420 |
was chosen for stock returns, real estate returns, and gold returns. 00:48:03.740 |
Every one of them had a different date range and every one of them was the worst possible 00:48:07.500 |
expression, the worst timing whatsoever instead of being a standardized version to show, "Hey, 00:48:18.460 |
You know you've got a deceptive practice if you've got deceptive charts or at least you 00:48:22.480 |
should be suspicious and you should go and recreate the chart yourself and dig into it. 00:48:29.820 |
Again, this is not a comprehensive list, but just some simple tips. 00:48:33.020 |
I wanted to use these examples so you can start to be aware of them. 00:48:37.780 |
When you're doing searches, if you get interested in something, read one side of the story and 00:48:42.140 |
then try to find the other side of the story. 00:48:44.700 |
If you're researching a business opportunity, type in the name of that business opportunity 00:48:49.240 |
and then read the reviews and then type in the name of that business opportunity and 00:48:53.500 |
add scam to the back end and read what comes up. 00:48:56.380 |
If you don't find any negative information about a company, that should also be a big 00:49:03.900 |
It's very hard to have anything that's going to work for everybody. 00:49:08.540 |
Most companies are going to annoy some people. 00:49:10.260 |
Most companies are going to drop the ball and do something poorly with customer service, 00:49:14.340 |
even take something as simple as a show like mine. 00:49:17.620 |
If you were to go and look at a show and you're going to find just everything is five-star 00:49:24.300 |
reviews, there's no three stars, there's no four stars, and there's no one stars, well, 00:49:28.700 |
that should be a good indication to you that those reviews are probably not accurate. 00:49:34.500 |
Now hopefully and thankfully to those of you who love my show and have listened to it, 00:49:39.820 |
for radical personal finance, the majority of the reviews are five-star, but still there 00:49:44.620 |
are a bunch of one-star and three-stars because I rub people the wrong way. 00:49:50.460 |
I'm good at angering some people and I screw stuff up. 00:49:54.460 |
I'm not great at everything and that's normal. 00:49:59.580 |
There are some people that really love you and there are a lot of people who tolerate 00:50:02.120 |
you and there are some people who can't stand you. 00:50:04.400 |
So look for a business and read both sides because a good business should be able to 00:50:13.680 |
Every business opportunity is going to have problems. 00:50:21.380 |
You should be able to make the positive case for something and the negative case for something. 00:50:24.860 |
One of my goals with my kids is I really hope that my kids are trained in the formal art 00:50:30.620 |
I'm not exactly sure how to do that, but I would like to do that with them. 00:50:33.660 |
I regret – one of my regrets is I didn't spend time in school with formal debate. 00:50:38.380 |
I've learned some of the habits and studied a little bit after the fact, but I never got 00:50:42.140 |
the chance to participate in debate competitions. 00:50:44.100 |
But in a debate, you should always be able to make the strongest cases for both sides. 00:50:50.060 |
You never win a debate unless you can argue against the strongest case that your opponent 00:50:55.300 |
So when you're considering an investment option, you should know what the major advantages 00:51:02.100 |
If you read a book that's just painting the rosy picture and never points out the 00:51:05.420 |
problems of that strategy, you probably have a sales brochure and you don't have an accurate 00:51:25.500 |
The first thing you should do generally when you are looking at a website is check its 00:51:29.580 |
ranking on Alexa or compete.com and find out does this website – is it relevant at all? 00:51:36.980 |
Use some of the third-party tools that will help you to know is the person here – how 00:51:44.780 |
I'm sure that Alexa rankings can probably be manipulated. 00:51:48.340 |
I don't know how to manipulate those but social media followers, those can be manipulated. 00:51:52.060 |
I can go out and buy thousands of Twitter followers, thousands of Instagram followers, 00:52:04.680 |
But still, directionally, they're a good indication. 00:52:09.780 |
Look for academic quality and academic level work. 00:52:15.760 |
Look for at least some level of careful language when dealing with financial topics. 00:52:22.260 |
Now, academic stuff can be faked too but it's – there's a difference between that versus 00:52:28.260 |
just some of the over-the-top sales stuff that you read online. 00:52:33.540 |
And then finally, buy and read books, not expensive products. 00:52:37.620 |
You're going to be going out with a bunch of products in the future and products should 00:52:42.980 |
But if you're not building and buying products after building a foundation with books, you're 00:52:50.460 |
Books have the highest density of information and the lowest cost. 00:52:59.800 |
Buy seminars, coaching, things like that after the fact. 00:53:07.180 |
So I hope that some of these tips are useful to you. 00:53:12.180 |
I don't know if it's possible to create a comprehensive scam-busting curriculum. 00:53:19.340 |
These are just some tools that have been useful for me. 00:53:23.700 |
But I just ask you to build and develop your skills of critical thinking. 00:53:30.340 |
I'm working hard to develop mine all the time, learning to be more careful with my 00:53:34.580 |
logic, learning to smell out the logical fallacies that I commit, learning to be a better researcher. 00:53:40.900 |
But guys, we're doomed if more people don't wake up and just pay attention. 00:53:49.860 |
We're going to wind up with Donald Trump as our president of the United States. 00:54:00.660 |
Anyway, if we're not doomed, I'll stick around and I'll do my best to help us work the way 00:54:07.820 |
And we'll be back tomorrow with some optimistic, upbeat personal finance advice. 00:54:18.260 |
Thank you so much for listening to today's show. 00:54:20.020 |
This content has been valuable to me, to you. 00:54:22.100 |
I'd appreciate your supporting the show on Patreon. 00:54:26.260 |
Direct supporter, radicalpersonalfinance.com/patron is where you find out all the information 00:54:35.540 |
Thank you to those of you who support the show there. 00:54:38.820 |
You know, I brought advertisers on the show here because there wasn't enough patron dollars 00:54:42.740 |
for me to continue doing the show the way I wanted to do it. 00:54:45.860 |
But still, the patronage gives me a stable foundation of some income, which allows me 00:54:51.060 |
to be a little bit picky and choosy with the advertisers. 00:54:55.520 |
Because if I get in a place where I'm doing all kinds of work and I have, if I have financial 00:54:59.700 |
pressure to make things work, then I just start accepting anywhere, anyone, it starts 00:55:06.780 |
So the patron program is really, really important. 00:55:09.220 |
So if you'd like to become a patron and support the show directly, please go to radicalpersonalfinance.com/patron.