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If you ever wanted to have a business that worked for you day and night and you didn't 00:00:36.480 |
have to do a thing but put the money in the bank, well, I have. 00:00:42.120 |
I'm sure that many of you have also had that same desire. 00:00:46.600 |
There are a couple of places that most of us who have that desire will quickly go. 00:00:50.160 |
Two of them that at least my brothers and I always talked about was vending and car 00:00:56.760 |
Pretty cool, you can just sit down and do nothing and the vending machines make you 00:00:59.560 |
money 24 hours a day and the car wash makes you money 24 hours a day. 00:01:06.480 |
Today I've invited Matt Miller who's got a world of experience in the vending business 00:01:10.600 |
on the show and he's going to share with us whether or not it works. 00:01:36.860 |
Welcome to the Radical Personal Finance Podcast. 00:01:41.300 |
Like I said, vending, pretty cool business, huh? 00:01:45.940 |
Well, even though my brothers and I always wanted to do it, I never really wanted to 00:01:49.980 |
actually buy the machines and take them around and stick the candy machines in everywhere 00:01:57.460 |
So I'm not an expert, but I have found an expert and he's going to share his story with 00:02:10.260 |
I first met him at the Podcast Movement Conference and it was a serendipitous encounter. 00:02:14.860 |
I hadn't pre-planned to interview him, but after meeting him, I knew that I wanted to 00:02:19.620 |
bring his story to Radical Personal Finance since it indulges an interest of mine, which 00:02:24.460 |
He's got a very interesting story he's going to share with you about his experience in 00:02:27.020 |
the vending business, his own personal finance journey, and then how he's actually gone from 00:02:31.460 |
having a business of doing vending to setting up a business as a franchise or, I guess I 00:02:37.500 |
would say franchise or a franchisee, as a person who issues franchises for a vending 00:02:43.940 |
It's one of the cool entrepreneurial stories that I think you'll enjoy listening to, how 00:02:47.860 |
there can be opportunities that are a slight twist on a proven business model. 00:02:52.340 |
That's what I want you to pay attention to as you hear his story. 00:02:55.020 |
Think about the different twists of business models that come out even as he just simply 00:03:00.100 |
shares his story, how you can take something that other people have done, proven methods, 00:03:05.460 |
in this case it's proven methods of vending, proven methods of franchising, and then you 00:03:10.340 |
can translate that into something really cool and special. 00:03:23.500 |
I brought you on today to talk about vending. 00:03:28.540 |
This is probably, for most entrepreneurs I know, people who want to establish a business 00:03:33.820 |
for themselves and they want to get started and work their way towards financial independence, 00:03:40.300 |
vending, if they don't pursue it, it's at least one of the things that they consider 00:03:44.340 |
because the dream of being able to go and buy some candy machines and put them out there 00:03:48.500 |
and they work for you 24 hours a day and you sit back and reap the profits, it's a pretty 00:03:57.220 |
What's your history with the vending business? 00:04:05.740 |
I know a lot of people that know me previously, I think, are still probably scratching their 00:04:11.540 |
I got out of the military back in 1998, did some work in the corporate world for about 00:04:18.420 |
About halfway through that, there were just some decisions made early by my boss that 00:04:24.820 |
made a huge financial impact on my family, not in a good way. 00:04:32.100 |
We went from slowly working ourselves out of taking a pay cut to leave the military 00:04:39.260 |
In fact, I got to a point where I literally got turned down by a payday loan place for 00:04:45.140 |
a couple hundred bucks that I needed just to pay a bill. 00:04:56.420 |
Because you don't need a credit rating, but you have to bring in your last month's bank 00:04:59.820 |
statements and there cannot be any dings against you. 00:05:03.180 |
And I had bounced three checks the month prior. 00:05:11.260 |
During all of that, I knew that it wasn't me. 00:05:21.520 |
Because a lot of people struggle with knowing the difference. 00:05:26.100 |
I think it was the fact that, I mean, let's face it. 00:05:28.340 |
I went to a school that I was one of a thousand that was accepted out of 60,000 that applied. 00:05:34.020 |
I had done some pretty, what the world would say, incredible things and accomplished some 00:05:42.500 |
I mean, when I was 22, 23 years old, government was entrusting me with multimillion dollar 00:05:57.140 |
And during that experience, I realized that I could not put all my eggs in one basket. 00:06:07.060 |
I had sold books on Amazon and half.com and eBay. 00:06:11.660 |
All those were great and they brought in great money. 00:06:13.940 |
But the challenge was I had read Robert Kiyosaki's book, Rich Dad, Poor Dad, and I had believed 00:06:20.500 |
And so I was not looking just to create an income stream. 00:06:23.540 |
I was looking to create a passive income stream. 00:06:28.420 |
So I had a good buddy of mine from church that had mentioned that he and his young daughters 00:06:33.100 |
had bought some gumball machines and they had something they could do together. 00:06:37.600 |
They had placed them in some local area businesses and he was teaching them about business and 00:06:46.520 |
And so as I was still searching, trying to figure out how to get myself out of this monster 00:06:51.280 |
hole that I was in with a wife and three kids, I remember that conversation with Damon and 00:06:57.860 |
I was like, maybe vending's the answer because I couldn't quit what I was doing. 00:07:07.180 |
I bought two or three different eBooks over the span of a month's time. 00:07:15.740 |
In fact, when I tell people I'm in vending, most think candy or they think snacks and 00:07:23.440 |
But the challenge with that is that equipment is very expensive and I didn't have the money. 00:07:27.820 |
And that equipment also, the capacity for those machines is very small. 00:07:33.140 |
So if you get a good location, you are back at least once, if not more frequently on a 00:07:42.220 |
I was working full time in the advertising world at the time. 00:07:45.340 |
But bulk vending, candy, gumballs, toys, temporary tattoos, that type of thing. 00:07:58.180 |
In fact, the first machine that I got, I bought on eBay. 00:08:01.820 |
It was a two head candy and gumball machine for 32 bucks from a guy that was across Houston 00:08:12.460 |
And so I'll never forget loading up my two oldest kids in my 1998 Honda Accord on a Saturday 00:08:18.180 |
morning and driving across town to pick up this first machine. 00:08:36.220 |
But I was excited about this stupid little candy machine, you know. 00:08:42.300 |
I found out that the guy had 19 others in his garage that he was getting ready to list 00:08:48.100 |
And I convinced him to hold on to them and let me come back over the next couple of months 00:08:57.100 |
So I went home and the next day after work, I started knocking on doors and just went 00:09:03.540 |
business to business to business, trying to find somebody who would have interest in partnering 00:09:09.000 |
with me, letting me help them raise some money and me make some money as well. 00:09:14.660 |
What was the product that that first machine was going to be selling? 00:09:22.500 |
So the major work of vending, and this is what I've thought about it. 00:09:25.700 |
I worked with a client of mine when I was a financial planner who talked about who actually 00:09:35.620 |
I mean, he was making six figures with his vending business. 00:09:39.940 |
And as I've considered the business, it seems to me that the challenge is having the number 00:09:50.020 |
Number one, having the courage to go through and fight for the locations because there 00:09:55.220 |
aren't many places I would imagine at this day and age. 00:09:57.460 |
There aren't many places that don't have a vending machine that just haven't ever thought 00:10:03.420 |
And then number two, building a system where you can efficiently keep them full. 00:10:14.940 |
But the reality is you find out that there's a lot of locations out there that no one ever 00:10:20.420 |
thought of talking to before that did not have machines or they were just too new to 00:10:28.940 |
And so, yeah, I probably talked to 20 different restaurants and businesses in my area to find 00:10:34.900 |
But that really wasn't a whole lot different than what I was doing in the advertising space 00:10:44.380 |
And so I got that first machine placed, went back a couple weeks later and it was full 00:10:57.900 |
And so I took that money, took to the bank, and then I called the guy up across town and 00:11:03.540 |
said, "Hey, I've got some money for two more machines. 00:11:07.780 |
And I literally built that business on cash flow over a couple of months time because 00:11:13.660 |
I did not have the money to do it any other way. 00:11:17.500 |
So the first machine cost you $32 and then from then on you bought each additional machine 00:11:30.540 |
Now, a lot of people could not be that patient, but I didn't have a choice. 00:11:35.980 |
Now what's kind of interesting, after a while I got kind of bored with just candy and all 00:11:42.660 |
I got a Yahoo'd board that I could be a part of and learned a little bit more about the 00:11:47.700 |
And I decided to get involved in the sticker business. 00:11:53.220 |
I had never done anything with those machines, but I was hearing people talk about it. 00:12:02.540 |
Now I was in Houston at the time, that had two brand new machines he had picked up at 00:12:09.980 |
The vendors didn't want to ship them back, so they give them away for next to nothing 00:12:15.940 |
And he had had them in his warehouse for a couple of years and never done anything with 00:12:19.620 |
Well, I did some research online, found out that each machine was worth about $400. 00:12:27.060 |
I picked the one machine that I didn't like the look of. 00:12:30.580 |
I copied and pasted the photo from that machine onto my own eBay listing. 00:12:35.900 |
And before I drove from Houston to Tulsa, I had the second machine sold for the amount 00:12:49.500 |
And when I got there, the guy was willing to talk to me for about an hour and share 00:12:57.300 |
And slowly but surely, I picked up and put that puzzle together that has become my knowledge 00:13:06.120 |
Fast forward a year and a half down the road, and I've got 125, 150 locations all across 00:13:20.140 |
And the market tanked, of course, as you're well aware. 00:13:26.780 |
And when they were going out to eat, they weren't allowing little Johnny and little 00:13:34.060 |
So I was frustrated, and I was trying to figure out a way to increase my revenues and maximize 00:13:42.080 |
And at that time, God sent four little kids by my house in the span of a couple of weeks, 00:13:48.540 |
knocking on my door, trying to sell me stuff for the local schools. 00:13:52.960 |
And I was like, "You know, I don't know any of these kids. 00:13:58.280 |
And as with a dad with young kids at that point, I was like, "There is something really 00:14:05.260 |
So I started to think about, "Well, maybe I could work something out to tie the whole 00:14:09.820 |
vending thing together with school fundraising and maybe get little Johnny and Suzy off the 00:14:14.820 |
Well, a good buddy of mine came by about a month later. 00:14:19.980 |
And he and his wife came by for dinner one night, and we got to talking. 00:14:23.780 |
And he and I had done some business together previously. 00:14:26.560 |
And I told him what I was doing, or thinking about doing. 00:14:29.180 |
He said, "Matt, let me talk to my principal and my PTO and just run the idea by them and 00:14:36.540 |
And he called me back two weeks later, and he said, "Matt, you're approved. 00:14:45.300 |
We cobbled together custom stickers for that school with their mascot and everything for 00:14:50.180 |
that first location, customized the machine with the signage and all, and began a test. 00:15:01.620 |
And the acceptance at the school was amazing because every bit of fundraising they had 00:15:08.260 |
They had to get the kids involved, or the parents, or the faculty, or whatever. 00:15:12.100 |
And this was the first passive fundraising they'd ever done. 00:15:15.620 |
And so we had done this test for several months. 00:15:21.980 |
And I was like, "Okay, well, I've kind of validated this. 00:15:27.100 |
And I went back to what I was used to, which was knocking on doors. 00:15:30.140 |
And I literally went school by school by school in my area, trying to find other administrators 00:15:38.220 |
And they all kind of patted me on the head like a cute little puppy dog. 00:15:41.540 |
None of them were early adopters, and that's okay. 00:15:44.320 |
Most of them, that's not their personality type. 00:15:47.100 |
But I got frustrated again because I had this great idea, but nobody really got it. 00:15:53.820 |
Went online, just so happened that the Texas PTA was having an event two and a half weeks 00:16:05.780 |
And in two and a half weeks, I scrambled to get a logo together. 00:16:09.700 |
We bought some cheesy t-shirts, someplace that we could get them turned around in a 00:16:14.940 |
We showed up, we had two spirit stickers, which was our claim to fame, right? 00:16:21.500 |
We put it on that table and we gave it a whirl. 00:16:26.620 |
My buddy that got me into the school, Jeremy, and then another friend, Shane, that I'd done 00:16:31.460 |
some business with, I shared with them what I was doing. 00:16:34.540 |
And I taught Shane traditional bulk vending in the previous couple of years. 00:16:49.900 |
Had no clue what we were doing, really knew nothing about the PTA. 00:16:57.940 |
And we had 10 PTA moms that just could not fathom not having our program in their school. 00:17:10.260 |
But when you do an event like that, they come from everywhere. 00:17:14.180 |
So I was thinking, "Well, the event's in Houston. 00:17:20.580 |
Two were from Austin, three were from San Antonio, and five were from the Dallas-Fort 00:17:30.660 |
So my buddy, Shane, who was out of San Antonio, took care of the San Antonio and Austin. 00:17:36.860 |
And then I took care of the Dallas-Fort Worth schools. 00:17:39.740 |
And I just fit my servicing schedule in with time off and that type of thing. 00:17:46.420 |
And we just kind of got that ball rolling and it snowballed from there. 00:18:01.700 |
October next month will be eight years since I put that first machine in. 00:18:09.460 |
So do you have machines all across the country or just in Texas? 00:18:13.220 |
Where are you now with your personal business? 00:18:15.180 |
Well, we've grown a distributor model for years, but we're now a franchise. 00:18:20.940 |
We have a team of about 60 different families in about 24 states right now. 00:18:38.940 |
A couple of years ago, I walked away from the corporate gig in the advertising world. 00:18:48.940 |
I moved five hours away to Central Texas and I quit my job all at one time. 00:18:58.340 |
Well, you've moved from the left side of the quadrant to the right side of the quadrant 00:19:08.940 |
It would seem to me that the problem in the vending business, which is why you turned 00:19:13.740 |
to franchising, which sounds awesome, but it seems to me the problem in the vending 00:19:22.960 |
Some businesses could easily expand across multiple states across the country. 00:19:27.340 |
But in the vending business, if you're going to actually manage your machines and you're 00:19:30.900 |
actually going to manage your employees, you've got to be able to have contact with them and 00:19:35.820 |
you've got to find people that you can trust. 00:19:37.660 |
You've got to put systems in place to handle the money. 00:19:40.100 |
So it's not a business that scales across multiple states very easily, right? 00:19:45.260 |
I'm on the board of directors of our national organization and I run with a lot of the big 00:19:54.340 |
And there's a lot of them that cover entire regions of the US. 00:19:59.220 |
But I don't know if you remember ever seeing the Donnie Deutch show on CNN called The Big 00:20:08.980 |
Anyway, he had the CEO of the company Coinstar on his show one time. 00:20:16.220 |
It's not really important except for the fact that he showed up on the show. 00:20:19.900 |
He was dressed to the nines, cuff links, suit, all that stuff. 00:20:24.500 |
And I saw that and I made a conscious decision at that point that I did not want to be that 00:20:31.300 |
Because you can be a hundred million plus dollar company. 00:20:33.900 |
They've got all the red box machines and all that stuff now. 00:20:37.060 |
But my guess is the guy works 80 to 90 hours a week. 00:20:45.500 |
So I was looking for something that I did not have to own completely and have all the 00:20:53.920 |
So I intentionally took the direction that I did because I know owners treat things completely 00:21:02.660 |
And I only had to teach people our system one time. 00:21:06.820 |
And once they learned it, then they were on their own to grow at whatever pace they chose. 00:21:13.900 |
All I had to do is create an environment for them to win and have a proven system in place 00:21:23.060 |
And the franchise model is definitely the true owner lifestyle model, which is so cool. 00:21:28.740 |
I mean, you prove your concept out and then you build the franchise. 00:21:32.300 |
And as the franchisor, you get to enjoy the leverage of many people's businesses and they 00:21:38.900 |
get to enjoy the leverage of your proven system. 00:21:43.500 |
Franchising is an amazing concept and I'm so glad it exists. 00:21:47.660 |
I want to clarify because I don't fully understand how the stickers relate to the kids. 00:21:53.820 |
The kids are just simply buying the stickers or they're selling the stickers? 00:22:01.220 |
Like when we sell NFL stickers, you'll oftentimes, believe it or not, see the dads lined up at 00:22:06.540 |
the machine when they're coming to pick up their kids because they want their NFL team 00:22:15.100 |
And then so then you just split the revenue with the school. 00:22:17.740 |
And so in exchange for having the machine in there, they take a percentage of it and 00:22:23.780 |
And then you deal with the hassle of servicing it, filling it, making sure everything's up 00:22:30.280 |
They just have to cash the check every month. 00:22:36.620 |
Do you have to swap them out all the time or does the same sticker sell continually? 00:22:42.060 |
We have to constantly change out the product. 00:22:44.440 |
One of the things that we learned early on is the fact that a lot of the vending industry, 00:22:49.060 |
the product that they offer, they're trying to straddle two different worlds. 00:22:53.420 |
They're trying to straddle the world with the young kids, but they're also trying to 00:23:02.820 |
And so because of that, in most series that were produced, there's always that one or 00:23:08.660 |
two designs that was just edgy enough that we couldn't run it. 00:23:13.220 |
So we had to establish exclusive relationships very early on to where I'm a part of the art 00:23:25.020 |
I'm not the artist, but I have ultimate authority on whether we run something or not. 00:23:30.300 |
And everything is geared towards little Johnny who's five years old. 00:23:35.660 |
Because if mom and dad complain, then we're potentially out of business. 00:23:40.380 |
And so everything has to be geared to that and most of our product is created specifically 00:23:48.680 |
So you've spent a lot of years working your tail off. 00:23:56.080 |
What has been giving you the energy to do that? 00:24:00.220 |
Because it's not easy to work a full time job and then to walk away. 00:24:04.700 |
You had kids and a wife and then not be there at night while you're out knocking on doors 00:24:14.340 |
I believe that American dream that we were all taught, that we've all heard about. 00:24:21.260 |
The rags to riches story, we weren't necessarily rags, but I came from real humble beginnings 00:24:28.080 |
with my family in Illinois, outside of Chicago. 00:24:32.120 |
And man, I've always wanted to live that life. 00:24:36.640 |
I've always wanted to have total control over what I do, to do what I want to do, not what 00:24:43.120 |
And the only way for me to do that was to figure out the money side of things. 00:24:48.560 |
And today, the reason why I continue to work so hard is number one, I believe I owe that 00:24:56.400 |
to my team to continue to push the limits, to continue to strive to do better, to continue 00:25:03.440 |
to provide more for them because they've entrusted me and the leadership and the direction of 00:25:12.200 |
So the speed of the group is determined by the speed of the leader, right? 00:25:16.600 |
So that's why I'm here, because the only way I get better, which helps me be better for 00:25:23.440 |
my team and the families that we now support with our business is by me continuing to push 00:25:33.420 |
We have a mantra in our team is that we're all green tomatoes. 00:25:43.720 |
And so we want to focus as much as we can on being a green tomato and not a red tomato. 00:25:49.760 |
And so that's what my life's about, is learning more, getting around guys like you that can 00:25:54.920 |
make me better, that are smarter in areas with talents that I just don't have. 00:26:02.440 |
And in some cases, learning by osmosis, in some cases, having the opportunity to develop 00:26:07.480 |
significant relationships over time and really get to help one another as we live this life, 00:26:14.680 |
you know, live the live, the fight, live the challenge. 00:26:19.160 |
It is it's we're not made for sitting down and doing nothing. 00:26:25.560 |
You know, rest is needed, but rest is needed to get back in the battle. 00:26:36.720 |
If you're doing something that you believe is worthwhile, then you can really enjoy the 00:26:43.840 |
I would much rather climb into bed at the end of the day, just exhausted and fall asleep 00:26:50.920 |
knowing that I gave it everything, then just wander through the day and not bother with 00:26:57.560 |
And then you come into the bed and you're disgusted with yourself if you don't do something. 00:27:00.320 |
Now, it does, again, not to say you don't need rest. 00:27:07.080 |
It's just simply the tool to help you reach the goal. 00:27:16.320 |
He could take a picture of you and he could carve a bust that looks exactly like you. 00:27:24.520 |
My mom's a painter and a she does stained glass. 00:27:32.120 |
They're both teachers and their earlier years before they retired. 00:27:36.080 |
I did not inherit a lick of that creative ability on the artistic front. 00:27:42.800 |
What I inherited is creativity in the business sense. 00:27:46.960 |
And I am most alive when I'm helping create something. 00:27:53.080 |
You know, when I'm when I'm coming up with a new idea and then working through the process 00:27:58.640 |
of launching it and and and creating something new. 00:28:02.800 |
And my ultimate vision is not just sticker vending machines in schools. 00:28:08.360 |
My ultimate vision, quite honestly, is to reinvent the fundraising process completely 00:28:14.900 |
so that the educators in this country no longer have to worry about the fundraising. 00:28:19.920 |
They work with companies like my own, where we have a whole stable of entities that they 00:28:26.600 |
We come in and do our thing behind the scenes and they spend their time doing what they're 00:28:34.400 |
And we come in and employ our expertise on their behalf so that they can do that. 00:28:40.020 |
You mentioned a number of failures in a number of very difficult years where you're just 00:28:48.040 |
And then over time, you know, things have changed. 00:28:54.160 |
Are you able to identify anything in you that changed that made a difference or anything 00:28:59.960 |
that you did that you were doing previously that you stopped or anything that you weren't 00:29:04.480 |
doing when things were down that you started doing when things went up? 00:29:12.280 |
I used to be an arrogant jerk for one thing, you know, a typical pilot, you know, kind 00:29:34.240 |
I don't know if you're familiar with the disc model of personalities, but I am an off the 00:29:43.480 |
And so relatability and empathy and some of those things are not my strong suit at all. 00:29:51.060 |
But one thing that has allowed me to learn patience, as silly as this sounds, is now 00:29:56.740 |
that I have some time to do what I want to do, one of my passions is gardening and to 00:30:02.920 |
plant that seed and then watch God grow it over a span of weeks or months and to have 00:30:09.520 |
to be there just as the one that's tending it by watering it and pulling the weeds and 00:30:17.760 |
I get a chance to spend probably four hours a week out in the garden, especially right 00:30:22.520 |
now where we're harvesting tomatoes and squash and all that stuff like there's no tomorrow. 00:30:29.220 |
But that has really kind of leveled me as crazy as that sounds and has made me a lot 00:30:40.360 |
I also believe that I was put through what I was put through to prepare me to be where 00:30:47.560 |
You know, a lot of people look back on their failures or their lows in their life with 00:30:54.720 |
I don't regret a minute of it because I don't think that I could be doing as successfully 00:30:59.580 |
what I am today without having been through those lows. 00:31:03.760 |
If you look at a mountain, I went to school in Colorado at the Air Force Academy, had 00:31:07.560 |
the beautiful mountains right outside my window. 00:31:10.000 |
Well, there's nothing growing on the mountaintop. 00:31:15.160 |
And that's where growth occurs in each and every one of our lives as well, is in the 00:31:25.160 |
I don't wish them on anybody, but then again, they were necessary for me to be where I am. 00:31:30.640 |
And that's one of my biggest struggles today as a parent is to make sure that I don't rob 00:31:36.040 |
my kids of those struggles because if they don't have them, they can't grow to become 00:31:46.640 |
Did you change anything as far as in your daily practices or in your habits? 00:31:53.600 |
I've had to become, I mean, I was pretty disciplined already, but I've had to become even more 00:31:59.800 |
so because when you have total control of your time, as you know, it's real easy for 00:32:08.080 |
And I've wasted my share of time just like anybody, but what I did learn is that just 00:32:16.520 |
being idle, there's no satisfaction in that whatsoever. 00:32:20.440 |
I mean, tomorrow I'll go and I'll just kind of do nothing most of the day just because 00:32:25.440 |
this has been a pretty intense weekend with a lot of relationships and a lot going on. 00:32:31.080 |
But man, I'm going to be ready to jump right back in the saddle again and figure out how 00:32:37.320 |
I can help the people that I've run into here and figure out ways that these relationships 00:32:42.920 |
and this knowledge that I've gained here in these last few days can be leveraged to take 00:32:48.160 |
things to a whole new level and in the process make things better for my team, make things 00:32:53.160 |
better for my schools that I serve and improve things hopefully for everybody. 00:33:12.240 |
I'm passionate about, see, I tell everybody our business is kind of the unbusiness model, 00:33:20.560 |
meaning I took everything that I liked about corporate America and the military and I kept, 00:33:27.760 |
They always changed the rules in corporate America and they were never to my favor. 00:33:32.080 |
I was always asked to go to events like this or whatever, but it was just me and my family 00:33:39.080 |
So in our business, we have another one of our mantras is that families are our foundation 00:33:45.880 |
and we encourage families to be involved, actively involved at all levels of what we 00:33:55.880 |
When he was 10 years old, I started my company and I realized graphic design was going to 00:34:00.360 |
be very expensive and that my business was going to require a lot of it. 00:34:04.440 |
So I bought an iMac, I bought the Adobe Photoshop or the Adobe suite and Zane spent two hours 00:34:11.520 |
working in the art of my good friend Jeff Smith, who's a trained graphic designer and 00:34:16.080 |
Hollywood commercial editor in exchange for two hours of training on Photoshop and Illustrator. 00:34:22.680 |
Zane at that point became the beginnings of our graphics team. 00:34:28.720 |
Today he leads a team of multiple adults who are all freelancers working for what we do. 00:34:34.280 |
He's 19 and he's a sophomore in college and he's had literally nine years of experience 00:34:46.200 |
And to have the opportunity to allow him to grow at his own pace to do that has been huge, 00:34:53.660 |
but also to see the same thing happen with the kids in a bunch of the different families 00:34:58.960 |
We've got the second generation now that's getting involved, that we're helping their 00:35:03.000 |
mom and dad build up their businesses and got excited about the opportunity of doing 00:35:08.940 |
the same thing for themselves and now they are getting started at 18 and 19. 00:35:14.680 |
And in the process we're creating a multi-generational business that is impacting families, it's 00:35:24.100 |
I was on the Dave Ramsey show and I know that you think a lot of Dave and got some of your 00:35:32.200 |
And I had an opportunity about a year and a half ago to ask him a question on his show. 00:35:36.720 |
I was at an Entree Leadership event and I started out my question just letting Dave 00:35:44.280 |
know, "Dave, I wanted to publicly thank you because your message has completely changed 00:35:51.960 |
And that's my hope, that's my prayer, is to be able to provide an environment and to 00:35:59.280 |
provide some insights and some knowledge to some folks that maybe because they're not 00:36:04.800 |
wired the same way had all the tools to go out and start something on their own, but 00:36:12.640 |
could in a safe and proven environment like we've created. 00:36:17.560 |
But in the process to give them more security over their finances, to give them a lot more 00:36:23.600 |
Many of them have chosen to do this full time and are living successful lives with our program. 00:36:31.120 |
Many this is just a supplement to allow them to pay some extra bills or to put some kids 00:36:38.440 |
But for each family to have an environment where they can take what we've done and make 00:36:43.920 |
it what they want it to be and be a blessing for them and their family along the way. 00:36:49.480 |
It's definitely a privilege and I guess that would be your answer to the passion question. 00:36:55.840 |
I think this is something we don't talk about enough. 00:36:58.280 |
A lot of times I talk a good bit on Radical Personal Finance about passion businesses 00:37:08.120 |
I mean a gathering like this is over a thousand people here this weekend and I would say 850 00:37:13.840 |
of them, 850 of us are wannabe motivational speakers saying go out and live your passion. 00:37:21.800 |
Problem is I don't believe that passion is the only ingredient that you need and I don't 00:37:25.920 |
believe that everybody can make a living cooking cupcakes because that's what they love to 00:37:29.760 |
do or driving Corvettes because that's what they love to do. 00:37:32.720 |
I think some people can but I think some people can make a living driving a race car and some 00:37:37.640 |
people can make a living working on a race car and some people can make a living practicing 00:37:41.320 |
law and racing cars on the weekends and that's not the determinant of happiness. 00:37:46.960 |
Passion is not only expressed in the hobbies and in the fun things and frankly, myself 00:37:52.360 |
having had some fun jobs, I realized I don't really necessarily like fun jobs. 00:37:59.120 |
I learned, I'm so thankful for a summer, two summers, I taught wakeboarding and water skiing 00:38:09.220 |
You show up to work in a pair of board shorts and you drive a boat around the lake and here 00:38:14.320 |
I'm a high school kid and you got girls in bikinis all around and you're teaching them 00:38:21.240 |
That's a fun job and I hated it because by the end of the summer, it was the same thing 00:38:27.760 |
over and over and over and over and I hated it. 00:38:35.260 |
I learned that fun is not the measure of enjoyable. 00:38:39.520 |
Fun is not the measure of passion and you can develop a passion around an activity, 00:38:46.720 |
sure, and for some people, they're able to do that. 00:38:49.640 |
You can also develop a passion for how you do an activity and you can just be enjoying 00:38:55.540 |
the process of becoming the best and then you can also develop a passion for the results 00:39:00.540 |
of an activity and that pushes a lot of moms and dads every single day when they don't 00:39:06.500 |
feel like getting up and they don't feel like going to work and they don't feel like parenting 00:39:10.880 |
and they don't feel like loving their spouse. 00:39:13.040 |
That pushes them because they love the results and in my mind, I'm sure there's many other 00:39:18.140 |
things that can drive the passion but we spend, and I probably am guilty of it, but we spend 00:39:24.120 |
too much time talking about pursuing the fun passion and not enough time recognizing the 00:39:29.560 |
fact that life is not all about fun and the most fulfilling times of life are not necessarily 00:39:37.260 |
I like to stand on a beach with my wife and snuggle as we watch the sun set but I'll tell 00:39:41.640 |
you the times that have been the most meaningful in our relationship to me have often been 00:39:48.120 |
very difficult and they've been difficult for various reasons but those are the times 00:39:54.900 |
where our relationship has deepened and I think we do a disservice if we set the expectation 00:40:00.640 |
to people that the only way to be passionate is to pursue fun. 00:40:11.140 |
My coach Aaron Walker, which I think you've had a chance to meet this weekend, his whole 00:40:18.920 |
motivation today is teaching men to go from just success to significance, to having a 00:40:24.680 |
meaning in the world and in the people around them and that's what drives me more than anything, 00:40:31.240 |
not only with our business team and our schools but because I now have control over my time, 00:40:37.480 |
I work with an organization, I'm on the board of directors, it's called Kids Across Cultures 00:40:42.600 |
and we do a lot of work overseas, primarily in China right now, working with a people 00:40:48.160 |
group called the Hani that is one of the poorest and most remote groups of people on the planet 00:40:55.600 |
and to go and to be able to spend time with those people and to be able to pour my life 00:40:59.920 |
into them and help others do the same and to be able to take my kids with me. 00:41:05.320 |
I took my son Zane two years ago, I took my daughter Sarah this last year and I'll take 00:41:10.480 |
my youngest daughter Rebecca this coming year and for them to go and have an opportunity 00:41:17.600 |
to share with some that will never have the opportunity that we have here and to shed 00:41:25.480 |
some light in a really dark part of the world is worth it all. 00:41:31.240 |
Have your other kids been involved in the business in any way similar to how Zane has 00:41:38.000 |
Oh yeah, I mean before we moved to where we live now, we lived in a 1200 square foot house 00:41:42.640 |
in Kingwood, Texas which is on the northeast side of Houston and we literally for years, 00:41:49.720 |
our living room was a vending machine assembly area. 00:41:56.040 |
Our kids would help collate the stickers and they'd help put labels and stamps on postcards 00:42:04.560 |
My daughter Sarah, the second in line, is now doing a bunch of graphic design work. 00:42:09.120 |
She's even more artistically talented than her brother. 00:42:12.760 |
Zane has the computer, the tech talent but she's applying her talents now having learned 00:42:23.860 |
My youngest, Becca, she helps out with a lot of other things. 00:42:27.680 |
She helps me keep organized, she helps me keep my office clean. 00:42:31.120 |
I've got somebody coming and she'll help me straighten up because my office is kind of 00:42:40.040 |
She'll help me with some collating and that type of thing and she's expressed interest 00:42:48.080 |
My goal is for them ultimately to have a skill set and to have an opportunity to pursue their 00:42:56.160 |
giftings so that when they get to the point where they're out on their own, they can choose 00:43:01.120 |
to work for somebody if they want but if not, they've been given a lot of the tools and 00:43:05.560 |
the environment that they've grown up in to go out and make their own way and to do it 00:43:11.920 |
their own way without us having given it all to them which I think is a real struggle for 00:43:18.880 |
a lot of us but we really work hard to make sure that they understand the importance of 00:43:27.680 |
hard work and all that because nothing comes for free in this world. 00:43:33.240 |
It's a lot of responsibility to have that many lives depending on you. 00:43:39.360 |
Employees, franchisees, children, not easy is it? 00:43:44.480 |
No it's not and that's one reason why I started working with a coach, Aaron, and why I've 00:43:49.520 |
been coming to events like this for the last number of years because I have to stay plugged 00:43:55.320 |
in and you're really a sum of the books that you read and the people that you hang out 00:44:01.760 |
with and so I really strive hard and long to regularly be out of my comfort zone by 00:44:09.800 |
getting myself around people who make me uncomfortable because they're that much more successful 00:44:15.880 |
or that much more knowledgeable in an area that I'm not and in doing so, it allows me 00:44:21.960 |
to continue to grow and it allows me to continue to earn the opportunity to serve the people 00:44:31.600 |
Take a minute, tell us about your company, website, your franchise. 00:44:34.720 |
I know you're not allowed to talk about details necessarily but your franchise because that's 00:44:39.940 |
your main focus now is building your franchisees to replicate what you've done here in Texas. 00:44:45.280 |
Talk about that because it might be something that would be helpful for any listeners of 00:44:49.720 |
Yeah, I mean what we're looking for first off is folks that are maybe a little discouraged 00:44:53.680 |
with their full-time career, kind of like I was, who are looking for a way to take some 00:44:59.140 |
more control and maybe on down the road potentially exercise some more freedom financially. 00:45:05.720 |
Our business, one of its strengths is the fact that it requires a very small time commitment 00:45:10.760 |
to get started unlike most franchises that are going to expect you to step off the cliff 00:45:15.820 |
and you are 100% having to work within your store or restaurant or what have you. 00:45:22.180 |
Here someone can start our business on just a couple days a month. 00:45:26.360 |
It's very inexpensive to get started, $15,000 to get started. 00:45:31.320 |
That's franchise fee coupled with everything you need to get your first five schools up 00:45:38.880 |
We're looking for people literally in just about every state except for Texas today in 00:45:46.440 |
Our school-facing website is schoolspiritvending.com and though I started the company originally 00:45:55.840 |
to create temporary tattoos and all that for the high school and junior high market for 00:45:59.420 |
athletic events and all, they didn't respond to it. 00:46:04.080 |
We do most of our work with elementary schools today. 00:46:09.980 |
We really have found a need and are filling it and schools have responded because of that. 00:46:17.600 |
I think the franchise model is definitely something that many, many people should consider. 00:46:24.780 |
I just read E-Myth Revisited by Michael Gerber where he talks about the structure of a business. 00:46:34.560 |
I've experienced as an entrepreneur when I was with Northwestern Mutual, I was an entrepreneur 00:46:40.360 |
but I was almost an entrepreneur with a franchise. 00:46:42.480 |
I had a contractual agreement with Northwestern Mutual that was similar in many ways to a 00:46:48.040 |
I was able to represent their products and their services and I also worked with other 00:46:52.560 |
companies and I was able to represent their products and services but I was given a system 00:47:01.720 |
If you do these things, you will get these results." 00:47:05.080 |
That was such a beautiful thing because I always knew what to do. 00:47:09.240 |
Now, I could decide whether I wanted to do it or not but I couldn't be surprised about 00:47:16.120 |
The results were directly tied to doing the things. 00:47:18.280 |
It's no problem if somebody says, "I just don't want to do those things." 00:47:22.760 |
You don't have to but this one is not going to work unless you do these things so you've 00:47:29.120 |
That's very different than this business that I'm in now with Radical Personal Finance. 00:47:33.800 |
The challenge here, I don't know what things to do and nobody knows what things to do. 00:47:40.160 |
That's where you are as the franchisor is in developing this, you're on the side of 00:47:49.080 |
I think I want to go here and let's see if this works. 00:48:01.960 |
Some days I long for the days when I knew what to do every day. 00:48:05.920 |
If I go in, do these actions, I get this result. 00:48:15.440 |
There are a certain number of people I think who should go out and just do their own thing 00:48:21.440 |
Those people can take inspiration from what we've talked about. 00:48:24.560 |
There are other people who can look at what they're doing and say, "There are some attributes 00:48:28.720 |
of this job, attributes of this business that I don't really love. 00:48:34.320 |
The thing about franchising is, my goodness, pick up Entrepreneur Magazine and you'll find 00:48:43.200 |
As you start to read through them, they can give you exposure to many different types 00:48:47.600 |
of businesses, whether it's a mobile dog grooming business or a selling stickers in schools 00:48:52.520 |
business or a selling candy in restaurants business or a rug cleaning business. 00:48:57.240 |
You can start to think, "Would I enjoy the attributes of that? 00:49:05.360 |
If appropriate, you do your research on the franchise or you make sure the business model 00:49:10.480 |
you do carefully, which you do due diligence. 00:49:14.800 |
At least when you sign up, you should, if you've done your due diligence, you should 00:49:20.040 |
And then you just simply don't have to figure it out how to do it. 00:49:25.760 |
Yeah, and we've got eight years track record with what we're doing. 00:49:31.760 |
Ultimately, it's a question of will that individual work it. 00:49:36.200 |
Like you said, if they're willing to follow our simple recipe for success, what's really 00:49:42.960 |
cool about this is the fact that I've seen person after person after person after person 00:49:48.760 |
who is duplicating that to whatever level they choose to. 00:49:55.800 |
I loved being an instructor pilot in the Air Force because I could watch this student who 00:50:00.760 |
knew nothing about flying before they sat down at my desk that first day. 00:50:05.960 |
And in a matter of a month and a half, they're going solo in a supersonic airplane. 00:50:12.320 |
And a couple months after that, they've gotten their wings and now they're going on to learn 00:50:17.800 |
to fly whatever airplane they're assigned to. 00:50:24.120 |
And this duplicates that a lot for me, is to be able to see that growth, to see that 00:50:29.760 |
change and to provide an environment for people to win. 00:50:34.840 |
Not to do it for them, but to provide the environment and then to watch them grow and 00:50:38.980 |
change and become with us just being a little part of that process. 00:50:44.800 |
When you have some of the things in life that are important to you, when you've got Maslow's 00:50:48.320 |
hierarchy of needs, when you've got the basics of your life squared away, then some of the 00:50:54.280 |
things that are for other people are more gratifying than some of the things for yourself. 00:50:58.360 |
I mean, from time to time, I get an email from a listener that says, "Joshua, I want 00:51:01.880 |
to thank you because of you, here's what's happened." 00:51:07.000 |
They're so important because I rejoice in many ways more with them than often I do with 00:51:19.560 |
In the position you're in, it definitely, I think, can be a cool place where you can 00:51:24.960 |
rejoice when you see other people able to change from something that's not a good fit 00:51:32.740 |
You mentioned your school-facing website, School Spirit Vending. 00:51:37.640 |
It's SSVBusiness.com, School Spirit Vending, SSV Business. 00:51:45.680 |
If folks have interest in talking a little bit more, I would love to talk. 00:51:51.880 |
Or if they've just got some questions about vending or whatever, what you'll find with 00:52:03.680 |
I tell folks my Rice Krispies will be just as crispy tomorrow. 00:52:11.480 |
So if it makes sense and you want to talk, I'd love to do so. 00:52:14.960 |
And then check us out and decide for yourself if what we stand for and what we do makes 00:52:27.200 |
Of course, we just met yesterday, but I got a chance to listen to a couple of your shows 00:52:33.720 |
And man, I'm excited about what you're putting together. 00:52:37.560 |
One of these days when I can get it done, I'm going to do some shows about some of the 00:52:43.040 |
cool financial planning tricks you can use when you're using your kids in your business. 00:52:47.800 |
Because there's some fun things that you can do. 00:52:50.120 |
If nothing else, I don't know if you contribute to your son's college education, but pay him. 00:52:55.320 |
I mean, there's just some simple little technical financial planning tricks that you can do. 00:52:59.880 |
And when your kids are involved, the rule with kids working in businesses is pay them 00:53:06.280 |
for actual work they do like you would pay anybody else. 00:53:12.600 |
And it's also good to be able to use the tax law in your favor. 00:53:19.180 |
The only time it doesn't work is when you pay your nine-year-old daughter $100 an hour 00:53:33.760 |
That's the sense that I get from Matt's story. 00:53:37.800 |
Love hearing people's stories of struggle and ultimately their triumph. 00:53:42.120 |
Not every struggle ends in triumph, but it's cool when they do. 00:53:46.460 |
And I think that the way to guarantee that your struggle doesn't end in triumph is to 00:53:51.100 |
If you don't give up, well, you're still in the struggle and ultimately it's going to 00:53:58.840 |
Hopefully, maybe some of you who are listening for whom Matt's vending business opportunity 00:54:04.840 |
could be a perfect fit for you, might help you to build your own little entrepreneurial 00:54:09.920 |
Check out, after the interview, Matt went ahead and set up a special landing page. 00:54:22.520 |
And he's giving away, to entice you to go there and give him your name and email address 00:54:26.520 |
for his marketing process, he is giving away an e-book entitled, "Live Your Dreams, The 00:54:31.000 |
Top 10 Reasons Why You Need to Start a Vending Business." 00:54:34.400 |
So hopefully that can be packed with useful information for you. 00:54:42.480 |
Think carefully, of course, through whether or not it makes sense. 00:54:45.160 |
But I'm sure after listening to this interview, you've gotten a good taste of Matt and what 00:54:50.080 |
If the vending business is for you, check that out. 00:54:52.000 |
If the vending business is not for you, learn from Matt's story and just think about how, 00:54:57.240 |
as I mentioned at the beginning of the show, you can do exactly what he did. 00:55:00.600 |
Take something that works, make a few little tweaks to it to adjust it for a changing market 00:55:08.080 |
Obviously, he's still in the middle of building out the franchise business. 00:55:15.080 |
Sounds like a good product fit for many people at a perfect time. 00:55:19.640 |
Matt, let me know how you're doing as time goes on. 00:55:22.960 |
Thank you all so much for listening to today's show. 00:55:25.000 |
I just had a brain, my brain went blank there. 00:55:28.960 |
Patrons, patrons, patrons, thank you to especially the many of you who support the show on Patreon. 00:55:34.560 |
That's how the primary way that I pay the bills. 00:55:36.600 |
That's what gives me the ability to have all of my emphasis and my allegiance directly 00:55:41.600 |
to you, the listening audience, where I'm not beholden to advertisers. 00:55:45.360 |
I'm not beholden to just simply support their deal and make, where they don't call the shots, 00:55:52.760 |
If you're not supporting the show, please consider going to RadicalPersonalFinance.com/patron