back to indexCareer Advice to College Grads: When Expectation Meets Reality

Chapters
0:0 Introduction
2:13 Elizabeth's early career journey
7:36 Tim's early career journey
9:53 What it's like to work at LinkedIn
13:34 Entrepreneurship mindset
18:2 What to expect in your first job
20:47 Understand what environment you want to work in
25:23 How to discover your value
28:18 Discovering what is important
31:49 How Tim talked to his kids about being laid off
35:49 Importance of self-awareness and asking questions
39:30 Take time to reflect
00:00:09.040 | 
where we give you practical insights into jobs and careers. 00:00:12.800 | 
I'm Tim Chen, and today's episode was made specifically 00:00:15.920 | 
for all the new grads entering the workforce. 00:00:23.920 | 
If I were to ask my college self upon graduation, 00:00:34.820 | 
or I'm streetwise and paired with some natural talents 00:00:42.680 | 
pat myself on the head and said, "Good luck with that. 00:00:50.340 | 
my expectation of success, what it looks like, 00:00:54.120 | 
and how quickly I believed I could achieve it 00:01:01.160 | 
who enter the workforce with high distinction, 00:01:05.600 | 
and the lack of glamor in that first entry-level job 00:01:19.640 | 
but being intentional about what you want to learn 00:01:21.880 | 
from each job you take is much more important. 00:01:26.120 | 
So today, we're going to have a chat with Elizabeth Ingeley. 00:01:32.100 | 
of the prestigious Business Leadership Program. 00:01:40.800 | 
and advice we would give to new college grads. 00:01:45.960 | 
Hey, guys, you're listening to Let's Talk Jobs. 00:01:56.840 | 
Today's episode is for anyone who is graduating college, 00:02:02.560 | 
or you're exiting your first job, going to your next one. 00:02:06.000 | 
And it's a topic about reality meeting expectations. 00:02:10.640 | 
can you tell us a little bit about your journey? 00:02:20.640 | 
So, where I actually like to start my career journey 00:02:34.240 | 
So, I actually grew up on a farm in Southern Illinois, 00:02:39.240 | 
where there were two stoplights and 3,300 people. 00:02:43.680 | 
So, even though I'm white and I don't look diverse, 00:02:49.440 | 
I do consider my background to be very diverse 00:02:52.400 | 
from many of the folks that I'm working with, 00:02:54.800 | 
whose parents were probably in corporate jobs 00:02:59.640 | 
and maybe grew up in the suburbs or the city. 00:03:04.120 | 
So, I'm really thankful for that background in a way, 00:03:12.400 | 
And I also learned the values of humility and hard work. 00:03:16.560 | 
So, when I went to the University of Illinois 00:03:21.520 | 
is one of the best schools in the world, Go Illini, 00:03:38.960 | 
And she was like, "Well, do you just wanna come home 00:03:43.080 | 
And I said, "No, I know this is where I need to be, 00:03:52.080 | 
and that was such a big leap out of my comfort zone. 00:03:59.400 | 
where you're new and feeling like you're not enough 00:04:09.800 | 
unless you're still feeling that tension after some time. 00:04:12.840 | 
But fast forward, had a great sophomore year, 00:04:31.600 | 
And I know we're gonna talk about that later, 00:04:34.120 | 
but then I started my career in sales at LinkedIn 00:04:37.480 | 
in the business leadership program, which is how we met. 00:04:52.200 | 
Oftentimes at that point, when I told people I did sales, 00:04:59.160 | 
because I was like the introverted quiet girl 00:05:17.040 | 
because I mean, there's just so much I could say 00:05:22.720 | 
about working at LinkedIn that we don't have the time for, 00:05:40.640 | 
of asking meaningful yet difficult questions, 00:05:57.360 | 
So I applied to get my MBA from like all of the top schools, 00:06:02.360 | 
like Harvard, Stanford, Kellogg, and I didn't get accepted. 00:06:09.480 | 
And even I remember thinking that like I had to get accepted 00:06:17.360 | 
and the coach said like my essays were really great, 00:06:24.240 | 
and that was getting my master's in human-centered design 00:06:41.880 | 
And now I'm at Walgreens as a service designer. 00:06:58.680 | 
but every time I feel like in some ways like I failed 00:07:23.880 | 
and that you can find a lot of surprises in the journey. 00:07:31.080 | 
and I'm wondering if that resonates with you. 00:07:40.880 | 
And I think it's one of those things where in college, 00:07:45.200 | 
I was one of those super achieving people, right? 00:07:50.160 | 
we were known for being both well-rounded in education 00:07:54.680 | 
as well as being highly active in extracurriculars. 00:08:04.960 | 
and a lot of my friends went on to really big schools, right? 00:08:09.760 | 
I came into it thinking I was gonna be a doctor. 00:08:15.600 | 
And so again, I came in with this expectation 00:08:19.720 | 
and everyone expected that as me as well, right? 00:08:28.160 | 
I didn't realize how much memorization went into that, 00:08:31.800 | 
And after two years, my grades just were just terrible. 00:08:41.960 | 
And so I decided to go back to my local state university 00:08:46.920 | 
And then like, you think of all the stereotypes 00:08:51.120 | 
I was like, "Well, I'm not gonna do medicine. 00:08:57.040 | 
And I was like even more somehow terrible at engineering 00:09:05.800 | 
was business school or business classes for undergrad. 00:09:15.440 | 
and that's the era of the dot-com bubble burst, right? 00:09:18.520 | 
And so no one was getting hired in marketing. 00:09:28.120 | 
In a time where the market for jobs was really, really soft. 00:09:35.360 | 
And as a matter of fact, I had to deal with two degrees. 00:09:38.160 | 
Some of the shame of going to a state school, right? 00:09:55.880 | 
because LinkedIn is, and companies like LinkedIn, 00:10:07.200 | 
has a lot of employee resources and a lot of benefits, right? 00:10:18.520 | 
And so you came in, you mentioned BLP program, 00:10:30.160 | 
usually continues on to be very, very successful. 00:10:37.040 | 
So can you tell us a little bit about that experience 00:10:45.080 | 
the roses and thorns of starting at a company like LinkedIn? 00:10:51.080 | 
I wanna say that I really resonate with your comment 00:10:59.040 | 
and feeling like you're not sure if you really fit in 00:11:02.800 | 
because I was so proud to go to U of I in Champaign 00:11:10.320 | 
to go to a four-year university right after high school. 00:11:14.360 | 
And then when I got to LinkedIn in San Francisco, 00:11:20.800 | 
in that there are cohorts of students fresh out of school. 00:11:42.120 | 
and I'm still very proud of my Illini background 00:11:48.400 | 
But LinkedIn, I mean, such an amazing place to work. 00:11:53.200 | 
I think what attracted me to the organization 00:11:58.120 | 
was just the sense of going through interviews 00:12:02.120 | 
and feeling like the person that I was getting 00:12:04.960 | 
in the interview was the same person that would go home 00:12:17.120 | 
And even though I hadn't worked in that many places, 00:12:23.240 | 
And so for anyone that is early on in your job search, 00:12:42.400 | 
and have coffee with the team that you'll be working for. 00:12:45.520 | 
'Cause there's just so much data that you can gather 00:12:48.160 | 
from actually being there, being with that person, 00:12:59.920 | 
But I also just felt like I could always be safe 00:13:07.680 | 
And we talked about like personal stuff and work stuff, 00:13:11.340 | 
which I think is important if you're fresh out of school 00:13:14.960 | 
and you're still like figuring out yourself as an adult, 00:13:18.320 | 
that year of being 22 or 23 and graduating college 00:13:22.640 | 
and being all out on your own is such a stressful, 00:13:30.920 | 
And I would say too that I just felt like I could bring 00:13:45.160 | 
And what that means is even though I was in sales 00:13:49.920 | 
and I didn't feel like the typical sales person, 00:14:00.060 | 
under David Ellis and Ariana Unay and Sam Patel. 00:14:05.060 | 
And they really helped me bring my experience 00:14:11.480 | 
and bring my non-profit experience into that team. 00:14:14.920 | 
And they recognize that I had all of this knowledge 00:14:17.560 | 
from building my own non-profit that I could bring there 00:14:22.000 | 
And so they allowed me to bring all parts of myself 00:14:27.000 | 
And I felt like if I ever had an idea for a workshop 00:14:30.280 | 
that I wanted to lead for my team, I could do that. 00:14:41.840 | 
or has an idea that would make you happier at work, 00:14:44.400 | 
I would say the onus is on you to bring that to the team. 00:14:51.040 | 
but like when I was managing a Deloitte project, 00:14:56.040 | 
I felt like one of the rituals that I brought 00:15:03.960 | 
It allows you to just connect with your coworkers 00:15:15.600 | 
a little bit better and who you might be able to go to. 00:15:18.960 | 
And I know that not all companies are like that 00:15:37.320 | 
unfortunately there isn't as much psychological safety 00:15:42.880 | 
It felt like every other week at LinkedIn on a Friday, 00:15:47.280 | 
there was like, oh, there's this flower arranging workshop 00:15:55.480 | 
And that is like 1% of workplace culture in companies. 00:16:00.480 | 
And that was like really fun and I'm so grateful for that. 00:16:05.480 | 
But what I would recommend if you're starting a new job 00:16:18.400 | 
or maybe not like a typical tech company culture 00:16:22.240 | 
is to find those buddies really quickly in your first week 00:16:38.520 | 
when it comes to meeting people and having coffee chats. 00:16:48.560 | 
makes that even harder to figure out those unwritten rules. 00:16:52.160 | 
So I would set up coffee chats to meet people, 00:17:04.920 | 
How do I meet people and make connections in a real way 00:17:09.080 | 
like versus like, and also just having a lot of leadership 00:17:15.480 | 
One of my friends who had left consulting from grad school 00:17:24.720 | 
who have since left that organization that I was joining. 00:17:31.320 | 
because I think people who have left that organization 00:17:35.080 | 
and they're in a new environment where they can say 00:17:48.600 | 
So that's a lot of my advice for starting a new job 00:18:15.960 | 
oftentimes that first job may not necessarily be aligned 00:18:31.240 | 
was just trying to figure stuff out and discover who I am. 00:18:33.600 | 
And so I think for everyone coming out of college, 00:18:39.080 | 
Unless your education is directly related to your work, 00:18:43.000 | 
like let's say if you're an academia-focused job 00:18:46.520 | 
obviously that's kind of directly one-on-one. 00:18:56.680 | 
it's how you talk to your students, your peers, 00:19:04.800 | 
And I kind of wish I knew this early in my career, 00:19:10.040 | 
which is going to every job with a strong point of view 00:19:18.200 | 
'Cause it's like, when I came out of college, 00:19:21.320 | 
So I took a whole bunch of really random jobs 00:19:26.680 | 
And one of them was like content entry, right? 00:19:28.600 | 
And I was actually working for a house that we, 00:19:38.320 | 
but from each of those in hindsight, I picked up something, 00:19:44.320 | 
Like I was on a call center for like Wells Fargo 00:19:56.720 | 
And so if you go into a job with that expectation 00:19:59.760 | 
of learning something, then no job is ever beneath you. 00:20:07.600 | 
like especially with the ones that I've managed, 00:20:10.000 | 
the trait that I look for is either a kind of go-getter, 00:20:17.040 | 
they're gonna do whatever it takes to figure it out. 00:20:20.320 | 
And the other one is looking at how they process things. 00:20:25.840 | 
it's more around like their thinking process, 00:20:39.360 | 
'Cause that could maybe give you some insight 00:20:41.080 | 
on how maybe you should approach things differently 00:20:52.680 | 
As a matter of fact, a lot of my greatest friends 00:20:56.680 | 
And I think a lot of the really powerful life lessons 00:21:15.440 | 
like LinkedIn and you go on to your next adventure, 00:21:20.800 | 
there's other things that you're doing as well. 00:21:22.560 | 
Like what was the reality that met you once you left that? 00:21:51.240 | 
at the Institute of Design feels very nurturing as well. 00:21:56.240 | 
So it almost was in some sense a continuation of LinkedIn, 00:22:01.840 | 
which also is a very nurturing environment to work. 00:22:11.520 | 
which is definitely a very different environment. 00:22:13.800 | 
And I think that what I wish I would have done 00:22:18.800 | 
was done more reflecting on what it is about LinkedIn 00:22:32.160 | 
and how can I get this in that next environment. 00:22:35.280 | 
So it's almost like doing a whole design thinking exercise 00:22:52.960 | 
And so I would say really just pull out those things 00:22:57.960 | 
that you really like and continue to ask yourself 00:23:01.520 | 
how you can get that in your next environment. 00:23:07.440 | 
I wanted an environment where I felt supported 00:23:17.160 | 
to feel like a sense of ownership over my work. 00:23:23.760 | 
of creating my own personal definition of success. 00:23:28.600 | 
And I think that from our previous conversations, 00:23:56.840 | 
and help them with whatever it is they're going through, 00:24:06.040 | 
I think like how well does this work live on beyond me? 00:24:21.000 | 
and what it is that you really value versus other people. 00:24:38.080 | 
but it is really important to be like very pigeonholed 00:24:42.000 | 
and say, this is the lane that I'm in right now 00:24:47.440 | 
and be like, how can I do my best in this lane? 00:24:50.560 | 
So that's something I've been thinking a lot about lately. 00:24:55.000 | 
- Yeah, that's a very actually mature outlook on stuff 00:24:58.560 | 
'cause at your point in career and mine, I wasn't there. 00:25:03.200 | 
I was measuring my success by income or by title, 00:25:12.080 | 
And all those things over time kept changing, right? 00:25:18.480 | 
then I kind of had to start from square one again. 00:25:27.160 | 
is kind of where I started maybe shifting my own lens 00:25:33.840 | 
'Cause I started realizing I work really, really hard, right? 00:25:52.560 | 
And I started realizing that I'm putting a lot of my control 00:25:55.800 | 
over happiness and success in someone else's hands, right? 00:26:08.480 | 
during our one-on-one sessions or when we just chat, 00:26:11.160 | 
is just kind of coming back to discovering your true self. 00:26:23.400 | 
but the goal is to just discover who the real you is, right? 00:26:27.960 | 
And when you kind of come to terms with that, 00:26:45.280 | 
with a personal value that you weren't thinking about 00:26:47.320 | 
and that inside a fundamental level, it bothered you. 00:26:50.360 | 
And for me, I'm on the other end of the career than you. 00:26:58.640 | 
And I'm realizing now that at this point in my career, 00:27:08.280 | 
'cause quite frankly, I don't care about that anymore. 00:27:14.520 | 
Everyone needs the income, but it doesn't define success. 00:27:21.280 | 
And what kind of impact do I want to leave my legacy 00:27:26.800 | 
So I'm trying to set a good example for them. 00:27:29.040 | 
Yeah, I think that's my kind of where I'm at right now too. 00:27:39.480 | 
So what, I guess like, how did you get to that place 00:27:44.480 | 
when I'm sure you're at a point in your career 00:27:59.240 | 
and spending as much on preschool as we did on college. 00:28:34.600 | 
ones that really made me question my existence 00:28:38.040 | 
Like it's really, there's a few that really broke me down 00:28:41.880 | 
And there was one instance at Logitech specifically 00:28:52.320 | 
And I was thinking about at the end of the day, 00:28:56.320 | 
I'm clearly disposable for in a company's eyes, right? 00:29:00.520 | 
We're a number and we're there to solve a problem 00:29:08.080 | 
when I think of like, doesn't be really, really dark, 00:29:13.120 | 
and people are gathering around and remembering who I was, 00:29:16.080 | 
no one's gonna remember me for how many projects I launched 00:29:19.480 | 
for how much revenue I generated for a company. 00:29:21.800 | 
They're gonna remember me for how I related to them, right? 00:29:31.080 | 
One of my core values I wanna be remembered for 00:29:58.200 | 
like I'm thankful that I have an awesome wife 00:30:08.720 | 
And so thankfully there's some stability there, 00:30:16.920 | 
But some of that is just the math of knowing, 00:30:19.080 | 
hey, look, if we, our total cost is X, Y, and Z, 00:30:24.080 | 
and we know how much income we need to bring in, 00:30:34.920 | 
and that's gonna last us for the week or whatever it is. 00:30:36.800 | 
So there's ways of adjusting your cost of living 00:30:54.640 | 
I think my answer to you might be really, really different. 00:30:57.560 | 
I would, it'd be coming from a point of desperation, 00:31:00.960 | 
probably, because you've got to pay your bills and whatnot. 00:31:07.080 | 
during this period of unemployment, for example, 00:31:14.640 | 
And then almost, not to necessarily take the luxury, 00:31:23.520 | 
And so allowed myself to try to find the best job. 00:31:27.520 | 
But if I were a single income earner and lost my job, 00:31:30.960 | 
I'd get the very first thing available to me, 00:31:39.240 | 
knowing when I'm gonna get out of that experience, 00:31:40.560 | 
'cause I'm gonna use that experience in my next interview 00:31:49.080 | 
- I'm also curious if you talked to your kids 00:31:52.160 | 
about what was happening during that time too. 00:31:59.840 | 
It took me a while to first come to terms with it 00:32:03.600 | 
on my own, quite frankly, about unemployment. 00:32:15.920 | 
and they're all super successful Bay Area people, right? 00:32:28.040 | 
not only that daddy lost his job, but just the fear. 00:32:31.440 | 
It's like, "Oh my gosh, where the food is gonna come from?" 00:32:34.760 | 
I wasn't ready to deal with the conversation yet. 00:32:45.120 | 
So I would dress up decently as if I'm going to work. 00:32:47.560 | 
I'll drop them off at school, I'll come back home, 00:32:51.160 | 
And that was like my reality for a few months. 00:32:56.120 | 
But when I was ready, I sat down and I talked to them. 00:33:19.480 | 
but then God allowed him to be tested, right? 00:33:22.000 | 
And so like all these crazy things happened to him, 00:33:23.480 | 
but at the end of the day, like he still prevailed. 00:33:29.720 | 
about how like prayers get answered or whatnot, 00:33:32.520 | 
that's the opportunity I used to be transparent to them. 00:33:38.600 | 
"Like your daddy's kind of going through that too. 00:33:42.960 | 
"for the past month I didn't tell you about." 00:33:44.720 | 
And I allowed myself to be a little vulnerable. 00:33:52.200 | 
to kind of illustrate how I'm processing things, 00:33:56.080 | 
trying to help them realize that daddy's not scared, 00:34:17.960 | 
'cause I think there's a lot of things that they learn. 00:34:19.160 | 
And so thankfully, I don't think they walked away 00:34:21.760 | 
that with a negative perception on the situation. 00:34:35.360 | 
whether the future partner happens to be a guy, 00:34:40.120 | 
I would assume that they would look for values 00:35:27.600 | 
But yeah, that's amazing that you're just thinking 00:35:31.920 | 
about the perception of not wanting them to be afraid 00:35:53.920 | 
There's a degree of self-awareness that you have, 00:36:05.160 | 
"bi-monthly kind of just sync up and see how we're doing." 00:36:08.680 | 
And you're always good about asking questions. 00:36:12.400 | 
And I'm kind of curious, where does that come from? 00:36:24.160 | 
Can you talk about your self-awareness piece? 00:36:28.280 | 
How do you determine how you're gonna bring someone in 00:36:32.440 | 
and utilize questions to get the most out of a mentor 00:36:40.000 | 
Honestly, I do feel like that is my superpower. 00:37:02.680 | 
of being different, given my background is very different 00:37:08.640 | 
and I'm sure everyone has a different background 00:37:14.040 | 
And I think it is just from growing up in a place where, 00:37:28.280 | 
like what is on the outside of like this little, 00:37:33.280 | 
this town that I'm in, or what, going to college, 00:37:53.320 | 
And then similarly, like then going to San Francisco, 00:37:55.960 | 
like another big pool where I'm like, oh, wow, 00:38:03.800 | 
And what are they thinking about in their career? 00:38:08.800 | 
And how can I just continue to like learn from them? 00:38:13.360 | 
So I do think that that is somewhat just innate to me. 00:38:18.360 | 
And it's why I transitioned to being a design researcher 00:38:23.560 | 
because that's what you get to do for a living. 00:38:34.160 | 
I really try to show up to conversations very prepared 00:38:39.160 | 
with the sense of what it is that I want to get out of it. 00:38:43.240 | 
And I think that like that five to 10 minutes of preparation 00:38:50.200 | 
Just like looking at someone's LinkedIn profile, 00:38:54.320 | 
Like, why did they choose to go to that university? 00:38:59.120 | 
Or what they wrote about this job is really unique. 00:39:08.360 | 
But like now I'm curious, like as a service designer, 00:39:21.720 | 
So I think, yeah, that is one of my strengths 00:39:26.320 | 
is just going through life with a sense of curiosity. 00:39:29.720 | 
- Yeah, and I think taking the time to pause and reflect 00:39:36.600 | 
I didn't do any of that earlier in my career. 00:39:38.480 | 
And I actually went through probably the first 10, 00:39:48.000 | 
already having that self-awareness and doing that 00:39:51.840 | 
And it's really smart what you said about taking the time 00:39:56.560 | 
getting to know what's in someone else's either headspace 00:40:15.960 | 
Look, you can take full control of your first job. 00:40:32.840 | 
and hopefully we can have you on here again soon. 00:40:57.720 | 
where you just get people together like once a month 00:41:03.480 | 
and showing it at the gallery down the street. 00:41:17.360 | 
you'd think I would know how to say that word by now, 00:41:57.080 | 
and putting your best into it and continuing to learn, 00:42:02.480 | 
But just sit in a posture of expectancy of like, 00:42:06.200 | 
oh, like maybe I'm not exactly where I wanna be, 00:42:08.840 | 
but I do feel like this is going to lead me somewhere great 00:42:18.520 | 
So I think that I wish I would have done that earlier on 00:42:25.560 | 
about easing up on like the wheel of control, 00:42:32.760 | 
and in the minor things, like what's gonna happen today 00:42:48.360 | 
I'm gonna quickly record an introduction to that 00:43:11.840 | 
So Elizabeth, one thing you had mentioned earlier 00:43:23.600 | 
what you learned from creating your own business 00:43:31.560 | 
Cool, yeah, but I just wanna thank you again so much, 00:43:35.840 | 
I think, yeah, your insights are really, really valuable 00:43:38.760 | 
and I think there's a lot that people can learn 00:43:50.960 | 
And like, I think from our lunches at LinkedIn 00:43:55.960 | 
in San Francisco to our continued conversations 00:44:00.440 | 
where I can just be real and vulnerable with you