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Ep. 201: Making a Living Online, Artificial Intelligence, and Reducing Attention Residue


Chapters

0:0 Cal's intro
8:21 Cal Reacts: Making a Living Online
33:24 Cal talks about Better Help and Stamps.com
39:11 How do you get over the fear of starting a business?
43:0 How can I convince my wife I’m unavailable during deep work sessions?
54:47 Struggling to focus because of a personal crisis
60:17 What is the potential of AI in productivity optimization?
65:47 Interesting Mail Bag
73:36 Cal talks about Zbiotics and Trybasis
79:6 Can you reduce attention residue?
82:33 Impact of Cal’s podcast on his idea process

Whisper Transcript | Transcript Only Page

00:00:00.000 | (upbeat music)
00:00:01.520 | I'm Cal Newport, and this is Deep Questions, episode 201.
00:00:06.520 | I'm here in my Deep Work HQ, joined by my producer, Jesse.
00:00:15.380 | Jesse, did you notice when you came in,
00:00:18.320 | I emptied the garbage before you got here?
00:00:21.480 | - I did notice that, it's been full for months.
00:00:25.940 | I probably should have taken it out,
00:00:27.320 | but I didn't, it got too much.
00:00:28.800 | - Let me say this. - I didn't know where it was.
00:00:30.240 | - Let me say this, I don't use the word hero lightly,
00:00:33.420 | but in this case, without reservation,
00:00:36.020 | I think I can describe myself that way.
00:00:38.520 | I was quite proud of myself.
00:00:39.920 | Two updates that I think, one in particular,
00:00:43.700 | our audience is gonna care a lot about
00:00:46.220 | based on email volume.
00:00:47.960 | Yesterday, Jesse, was the big day at my house.
00:00:52.060 | The new upstairs air conditioner, installed.
00:00:56.320 | - How is it?
00:00:57.560 | - We're testing it out.
00:00:59.680 | It's gonna take a couple of days to feel it out.
00:01:01.720 | - It's not like unbelievable?
00:01:04.200 | - Well, here's the issue.
00:01:05.540 | The first day you get a new AC installed,
00:01:07.560 | that whole day, you have no air conditioner on.
00:01:10.860 | So your house gets up,
00:01:11.840 | my house got up to 85 degrees up there.
00:01:13.840 | So it takes it all evening to kind of catch up
00:01:17.640 | and get rid of, they called it the heat mass,
00:01:19.640 | that's the technical term.
00:01:20.920 | So by night, it was cold up there, it did catch up.
00:01:23.280 | But today's the first normal day.
00:01:25.480 | I set it before I left.
00:01:27.400 | So it'll be interesting to see when we get back.
00:01:29.680 | But there's a parable.
00:01:30.620 | So there's a parable for the stuff we talk about here
00:01:34.840 | in the AC installation,
00:01:37.040 | because these new ACs are,
00:01:39.160 | especially like we bought a fancy one
00:01:41.240 | for no real good reason,
00:01:43.280 | but they're complicated, right?
00:01:46.240 | They're more advanced than they used to be.
00:01:47.720 | My old AC we replaced was 20 years old.
00:01:50.800 | I believe if you opened up that AC to look inside,
00:01:53.360 | there was a pigeon and a thermometer.
00:01:57.140 | And then if the thermometer got too high,
00:01:59.840 | it would pull a string with its beak.
00:02:02.400 | And this new AC has roughly speaking
00:02:06.360 | the supercomputer HAL from 2001, trying to control it.
00:02:09.880 | So the technology has gotten really advanced.
00:02:12.440 | I don't know what all those chips do.
00:02:14.400 | There's three different computer chips in these things.
00:02:17.000 | I believe if I'm reading the manual correctly,
00:02:19.480 | in addition to automatically adjusting
00:02:22.760 | the stage of the compressor,
00:02:25.040 | this AC unit can also make novel policy prescriptions
00:02:28.260 | to fight climate change.
00:02:29.760 | It's all built into the circuitry.
00:02:31.400 | But here's the thing.
00:02:32.720 | It's wired out of the factory
00:02:35.540 | for this incredibly complex control panel.
00:02:40.440 | It's a control panel that is the size of an iPad Pro,
00:02:45.800 | like a really big screen,
00:02:47.400 | like full of all these fancy interfaces.
00:02:50.040 | It's $1,200.
00:02:51.680 | And I told my guys, I was like, I don't want that.
00:02:54.480 | I don't want a computerized cockpit to control my AC.
00:02:58.840 | I was like, I want my old thermostat.
00:03:00.080 | It tells me what the temperature is,
00:03:03.080 | what it's supposed to be, like what it's set to.
00:03:05.360 | And it has an up arrow and a down arrow.
00:03:08.520 | Like, I want that.
00:03:10.080 | And so like, okay, we'll make that work for you.
00:03:11.720 | They had to be on the phone with technical support,
00:03:15.560 | a carrier for probably an hour
00:03:17.600 | to figure out basically how to retrograde back the AC
00:03:21.800 | so that we could just control it old style analog.
00:03:25.440 | Because the wires that are wired up by default
00:03:27.840 | to go to the thermostat are like digital control wires.
00:03:30.080 | So you can strap on your virtual reality helmet
00:03:33.080 | and drag your temperature gauges through the landscape
00:03:36.660 | that carrier created of the metaverse or whatever.
00:03:38.880 | And I wanted up and down arrows,
00:03:40.120 | which just requires these low voltage wires
00:03:41.960 | that aren't digital, just turn on, turn off,
00:03:44.120 | turn on, turn off.
00:03:44.960 | So they had to rewire this thing.
00:03:47.000 | I mean, they were in there like connecting wires,
00:03:48.440 | but we did it.
00:03:49.280 | So I think that's a case study
00:03:51.520 | of digital minimalism in action.
00:03:53.840 | I rejected a $1,200 computerized cockpit
00:03:56.480 | for my air conditioner.
00:03:57.800 | And we successfully got a 20 year old
00:04:01.040 | up arrow, down arrow thermostat.
00:04:02.920 | - So when you go home today, it should be golden, right?
00:04:05.600 | - I hope so.
00:04:06.780 | Yeah, yeah, I've got it set somewhere cool.
00:04:08.960 | Tomorrow's going to be hot.
00:04:10.640 | So that'll be the real test.
00:04:11.800 | There's all sorts of variables.
00:04:12.820 | I don't want to get into it,
00:04:13.660 | but it's hard to get the Freon just right
00:04:15.920 | when you first install it,
00:04:16.840 | you actually have to run it for a day or two
00:04:18.920 | to get it fully circulated so you don't overcharge it.
00:04:21.480 | So like they might have to come back.
00:04:23.440 | I may have had a probe thermometer up there earlier today
00:04:26.120 | to make sure that the delta interval
00:04:28.740 | on the air coming out versus the air in the room
00:04:31.480 | was at the acceptable level and it was.
00:04:33.340 | So I was up there getting some numbers.
00:04:35.560 | - So does reading the manual count as a June book?
00:04:39.040 | - I didn't actually read the manual,
00:04:41.040 | but yeah, it probably should.
00:04:43.620 | - You read the whole thing or look out?
00:04:44.940 | - If I read the whole thing, yeah, I read the whole thing.
00:04:48.140 | The other thing going on at the homestead is the library.
00:04:52.220 | The long awaited library and building in my house
00:04:55.540 | to be my writing location is being installed
00:05:00.540 | starting yesterday and today.
00:05:02.700 | They're putting in all these,
00:05:03.600 | we got these custom built-in bookcases.
00:05:06.340 | We're making an over the top room.
00:05:07.680 | We'll bring you out there,
00:05:08.520 | we'll film the video once it's done.
00:05:09.700 | - Nice.
00:05:11.260 | - But it's kind of over the top.
00:05:12.240 | It's blue and walnut.
00:05:15.480 | So it's like a custom built blue,
00:05:18.100 | the whole room is like blue bookcases,
00:05:20.060 | but with walnut surfaces
00:05:22.720 | and the whole room is surrounded in it
00:05:24.680 | and it's gonna have my custom desk.
00:05:27.240 | And you know, I'm a big believer, location matters.
00:05:31.340 | Like functionality matters for an office.
00:05:34.300 | People always care about functionality.
00:05:35.440 | Like, do I have my printer?
00:05:37.000 | Do I have the right monitor?
00:05:38.920 | You know, is my phone in here? Is the wifi good?
00:05:41.480 | We never think about aesthetics, right?
00:05:43.440 | What is the aesthetics of the room?
00:05:44.660 | What is the cognitive impact of the aesthetics?
00:05:46.560 | I think it makes a big difference.
00:05:47.760 | So I'm, you know, putting my money where my mouth is
00:05:50.600 | and building this.
00:05:52.600 | - When's the desk come?
00:05:54.260 | - It's shipping in the first week of July.
00:05:56.880 | So two weeks, ships in two weeks.
00:05:59.240 | It's cool.
00:06:00.080 | We got these painting, like at the top of the shelves,
00:06:02.480 | these brass lamps, like painting lamps, you know,
00:06:05.480 | like paint the like long, like skinny brass things
00:06:08.640 | that stick out and shine down on the shelves.
00:06:11.640 | We put, I installed the gas line into our fireplace.
00:06:14.320 | So in the winter, I can have crackling flames,
00:06:16.740 | like while I'm writing, I figure if I'm gonna be,
00:06:19.240 | I'm writing a lot these days, books, New Yorker, et cetera.
00:06:22.920 | I figure if I'm gonna be writing this much,
00:06:25.160 | let's lean in and actually try to get the right environment.
00:06:28.000 | So I'm excited about that.
00:06:28.920 | - So the books in the HQ are going bye-bye?
00:06:31.200 | - They're going bye-bye.
00:06:32.040 | Yeah, we got to rethink,
00:06:33.800 | we got a lot of redecoration to do, Jesse.
00:06:35.440 | Like we gotta, I think we need to reconceive the HQ.
00:06:38.160 | We never actually--
00:06:39.000 | - Well, the fact that we took out the trash,
00:06:40.240 | I mean, it's a big step.
00:06:41.200 | - I think that's like 50% of the battle
00:06:43.160 | was emptying the trash.
00:06:46.000 | And then the other 50% is actually bringing in furniture.
00:06:49.720 | So we get the trash out, number one.
00:06:51.960 | Number two, we actually have to figure out
00:06:53.720 | what we want to do with this place.
00:06:54.760 | I think we can make it cool.
00:06:55.880 | I mean, this is our only room that I would say is
00:06:58.320 | where we want it to be, is the studio.
00:07:02.760 | But I don't know what to do in that main room.
00:07:06.720 | I want to do something cool.
00:07:07.920 | We'll think it through.
00:07:08.760 | - When the books go, we got to do something
00:07:09.960 | 'cause it's going to be bare.
00:07:10.840 | - Yeah, we can't have it empty.
00:07:11.680 | I mean, I'll keep it.
00:07:12.720 | - Put a pull-up bar in there.
00:07:13.760 | - Put a pull-up bar in there.
00:07:15.600 | Doesn't Joe Rogan's broadcasting warehouse have--
00:07:19.600 | - It has a gym.
00:07:20.440 | - It has like a full gym, right?
00:07:21.280 | - Yeah.
00:07:22.400 | When you get on a show, you should lift there.
00:07:25.080 | - Yeah, and come in all sweaty.
00:07:26.760 | - Yeah, I'm sure he has showers.
00:07:28.440 | - Yeah, I bet he does.
00:07:29.280 | He has a, I heard he has a sensory deprivation tank.
00:07:33.560 | - Probably.
00:07:34.400 | - At the thing.
00:07:35.240 | - Is that like the heat thing?
00:07:36.760 | - It's salt water so that you float on it.
00:07:39.560 | - Oh yeah, yeah.
00:07:40.400 | - The exact temperature of your body.
00:07:41.720 | So like, and it's dark.
00:07:43.800 | So it kind of freaks you out.
00:07:44.640 | - I think they got a good little routine.
00:07:45.480 | They like record, work out.
00:07:47.400 | Some of the guests probably go to the gym.
00:07:49.000 | - Yeah, all right.
00:07:50.640 | So we're building a gym.
00:07:51.840 | I'll tell Zoe.
00:07:54.160 | I'm sure the floors and stuff in here
00:07:57.320 | can easily handle gym equipment.
00:08:00.100 | All right, well, anyways, we got a good show today.
00:08:02.640 | Good questions.
00:08:03.560 | We got written questions.
00:08:04.400 | We got calls.
00:08:06.480 | Later on, I have a new segment I wanna try
00:08:10.520 | where I go through a couple of cool things
00:08:11.880 | people sent me to the interesting@calnewport.com address.
00:08:15.280 | But I thought I would start today's episode
00:08:19.560 | reacting to my own article.
00:08:21.680 | So the day before we're recording this episode,
00:08:25.520 | I published my latest for "The New Yorker."
00:08:30.040 | It was a bit of a longer piece
00:08:31.000 | than I've been writing recently.
00:08:32.200 | It was more of a 5,000 word, more of an epic piece.
00:08:35.680 | And the title is
00:08:36.840 | "The Rise of the Internet's Creative Middle Class."
00:08:41.840 | And I thought I would go through
00:08:44.160 | just the big ideas from this article.
00:08:45.600 | And then I have a couple of follow-up points
00:08:47.400 | about some follow-up points, not in the article,
00:08:50.080 | but based on reactions I've gotten to the article
00:08:53.720 | since it's come out.
00:08:55.240 | So if you're watching this, instead of listening to this,
00:08:56.920 | I also have the article loaded up here on the HQ tablet.
00:09:00.380 | So you can actually see the words I'm talking about.
00:09:02.240 | If you're just listening though, I'll read what I'm saying.
00:09:04.200 | So you'll be able to follow along.
00:09:06.600 | All right.
00:09:08.080 | So I just wanna give you the main bullet points.
00:09:10.200 | This is 5,000 words.
00:09:11.200 | There's a lot of details.
00:09:13.960 | But the article opened with me
00:09:15.880 | going to the studio of "Breaking Points."
00:09:18.640 | So "Breaking Points" is a internet news show.
00:09:24.560 | It's hosted by Sagar and Jetty and Crystal Ball.
00:09:29.600 | So they both come from journalism backgrounds.
00:09:33.280 | Sagar from the right, Crystal from the left.
00:09:35.760 | So Sagar used to be the White House correspondent
00:09:38.840 | for "The Daily Caller."
00:09:40.160 | Crystal was a host of a show on MSNBC.
00:09:45.080 | Years ago, they came together
00:09:46.320 | to do a show together called "Rising."
00:09:49.200 | It was filmed at The Hill,
00:09:51.000 | the publication The Hill here in DC.
00:09:53.680 | And the whole idea was someone from the left,
00:09:54.920 | someone from the right talking about the news.
00:09:57.440 | And then they went independent.
00:09:58.560 | So a couple of years ago, they went independent
00:09:59.960 | and said, "We can do this ourselves."
00:10:01.240 | And so I went to their studio.
00:10:02.320 | They leased some studio space downtown here in downtown DC.
00:10:05.360 | They have a cool set, $60,000 camera system
00:10:08.960 | that films at a really high resolution
00:10:11.960 | so that you can stream this onto big screen TVs.
00:10:14.160 | And it looks really nice.
00:10:15.840 | Real control room with actual, you know,
00:10:18.880 | upper middle-age engineer control room type men in there
00:10:21.920 | working TriCasters and the sound.
00:10:25.280 | And it was a real professional operation.
00:10:26.720 | They do a news show.
00:10:28.040 | It's on the internet.
00:10:29.160 | If you subscribe, you get it on YouTube.
00:10:30.840 | There's a podcast version.
00:10:32.280 | They put clips of it on YouTube for free.
00:10:34.600 | So I went to visit this and visit them.
00:10:36.560 | If the names sound familiar,
00:10:37.920 | it's they've gotten a lot of exposure through Joe Rogan.
00:10:41.360 | So he likes them because they come at news
00:10:44.440 | from the left and the right.
00:10:45.520 | And so they end up in kind of independent territory
00:10:48.280 | as opposed to just trying to work backwards
00:10:50.040 | from what's our point.
00:10:50.880 | So they're on that show a lot.
00:10:51.760 | I think that's, that helped them grow,
00:10:53.720 | but they had a history from before then.
00:10:55.440 | And I've been on, I was on "Rising"
00:10:57.520 | to talk about one of my books before they went independent.
00:10:59.240 | I've been on "Soggers" podcast.
00:11:00.480 | So I've crossed paths with them before.
00:11:02.440 | All right, so you look at that show
00:11:06.200 | and you see that it's doing well.
00:11:07.900 | It's doing well.
00:11:09.960 | It does not require nearly the overhead
00:11:12.980 | of their old traditional TV shows.
00:11:15.480 | They have only eight hourly contractors
00:11:18.080 | and yet their viewership metrics
00:11:20.120 | are already outpacing their former show.
00:11:21.920 | So they have more views.
00:11:22.880 | If you look on YouTube, if you look at podcast downloads,
00:11:25.160 | whatever metrics you want to look at,
00:11:27.600 | they're doing better than the old traditionally
00:11:30.080 | produced TV show at a fraction of the cost.
00:11:33.360 | So my point as early in this article is that's interesting.
00:11:37.840 | And maybe there's a lesson to be learned there
00:11:39.280 | about the evolution of news.
00:11:40.420 | But the reason why I was focusing on breaking points,
00:11:42.800 | the reason why I wanted to introduce them
00:11:44.360 | to the readers of this article
00:11:46.080 | is that I think they show a more important trend.
00:11:50.800 | And here's my exact words from the article,
00:11:52.960 | one in which a dismissed prophecy
00:11:55.720 | about the potential of the internet to support creative work
00:11:58.160 | might be making a triumphant return.
00:12:00.980 | So they are my piece of evidence
00:12:03.960 | that a once dismissed prophecy about the internet
00:12:06.120 | might be finally coming true.
00:12:08.960 | All right, so what is that prophecy?
00:12:10.200 | Well, we got to go all the way back to 2008.
00:12:13.280 | Remember 2008 was a very different time
00:12:16.440 | than the web is today.
00:12:18.120 | This was at the beginning of the web 2.0 revolution.
00:12:21.240 | So this was the beginning of that idea
00:12:23.140 | that you as a consumer could contribute content to the web
00:12:28.140 | as opposed to just going to websites and consuming content.
00:12:32.040 | We're used to that now, but it was a big deal back then.
00:12:36.320 | So it was in 2008 when web 2.0 was first becoming a thing
00:12:39.240 | that Kevin Kelly, the former executive editor of Wired,
00:12:44.080 | actually the founding executive editor of Wired
00:12:47.040 | and general techno optimist.
00:12:49.720 | So someone who provided a nice blurb
00:12:52.120 | for so good they can't ignore you.
00:12:53.520 | He had a nice blurb for a world without email.
00:12:55.240 | So I've crossed paths with Kevin Kelly over the years.
00:12:58.440 | He wrote a very internet important, I would say,
00:13:00.920 | essay called "A Thousand True Fans."
00:13:02.920 | This is gonna be the prophecy that this article is about.
00:13:07.720 | So the basic idea with "A Thousand True Fans"
00:13:10.400 | is Kevin Kelly was saying,
00:13:11.840 | now that the internet is here,
00:13:12.960 | now that the internet is interactive,
00:13:14.120 | now that you can produce and post content
00:13:16.220 | as easily as you can consume it,
00:13:18.920 | this is gonna be a boon for creative professionals.
00:13:23.920 | Because now as a creative professional,
00:13:27.600 | you can not only post your stuff online,
00:13:31.960 | you can interact with people online.
00:13:35.000 | You have at your fingertips,
00:13:36.700 | this whole vast audience of the entire world's population.
00:13:39.680 | And all you have to do,
00:13:40.700 | and this was his "A Thousand True Fans" concept,
00:13:42.560 | all you had to do is find a,
00:13:45.040 | and cultivate a small but loyal fan base
00:13:48.460 | of all the millions and millions of internet users.
00:13:50.400 | If you can find, and this was his math,
00:13:52.320 | a thousand loyal supporters,
00:13:55.060 | each of whom is willing to spend $100 a year
00:13:58.160 | on you and your art,
00:13:59.440 | you're now making a good middle-class living
00:14:02.940 | doing creative work.
00:14:03.940 | Now this was a really big deal essay.
00:14:06.920 | It was really influential because the idea was,
00:14:10.080 | pre-internet, if you were a creative type,
00:14:14.340 | you only had access to the people
00:14:16.160 | who were proximate to you,
00:14:17.600 | the people who live near you,
00:14:18.860 | the people who lived in your town,
00:14:20.760 | unless you were one of the vanishingly small few
00:14:23.960 | who had access to national,
00:14:25.360 | international broadcast platforms
00:14:27.080 | like television or newspapers.
00:14:28.400 | But there was such a small number of people
00:14:30.060 | who could be in the movies or be on TV
00:14:32.240 | or be in the newspaper,
00:14:33.580 | that almost everyone else who wanted to do creative work,
00:14:35.580 | you only had access to people who happened to be nearby.
00:14:38.000 | And it was probably going to be difficult
00:14:39.520 | for you to find enough real fans
00:14:41.980 | who lived within 50 miles of you to actually make a living.
00:14:46.480 | And Kelly's point is the internet changes that
00:14:48.720 | because now you can assemble these thousand true fans
00:14:50.560 | from anywhere around the world and make a living off of it.
00:14:53.680 | So now you've unlocked the economic potential
00:14:55.400 | for lots of different creative types
00:14:57.240 | to actually make a living doing creative work.
00:14:59.960 | As I argued, this essay hit right as the economic crisis
00:15:04.680 | of 2008 was picking up steam,
00:15:06.560 | so it was really aspirational.
00:15:09.120 | People's savings were going away,
00:15:10.480 | their retirement accounts were disappearing,
00:15:12.200 | their jobs were, either they were losing them
00:15:14.380 | or they're having the screws turned to them,
00:15:15.960 | working longer for less money
00:15:18.280 | 'cause everyone was faltering.
00:15:20.360 | And this idea of, hey, with this new technology,
00:15:22.280 | forget this diminishing rat race.
00:15:25.560 | You can make a living, support your family
00:15:27.120 | doing creative work, very aspirational.
00:15:28.720 | This essay became very popular.
00:15:31.740 | Here's the part that most people didn't know about.
00:15:35.040 | If you go back and look at the reception of this essay,
00:15:38.320 | yes, it became very popular,
00:15:39.440 | but almost immediately there was pushback.
00:15:42.920 | And one of the strongest sources of pushback
00:15:44.880 | came from Jaron Lanier,
00:15:47.220 | whose work I talk about a lot on the show.
00:15:51.200 | Jaron knew Kevin Kelly.
00:15:52.800 | They've known each other since the '80s.
00:15:54.800 | When Kevin first met Jaron to interview him
00:15:58.520 | about his pioneering work on virtual reality,
00:16:01.080 | they were both techno-optimists from the West Coast scene.
00:16:05.880 | Jaron Lanier in particular
00:16:07.100 | was a really big open culture advocate.
00:16:09.600 | Software should be free, bits should be free,
00:16:12.000 | the internet's gonna create this sort of utopian world.
00:16:14.960 | What had happened to Jaron, though,
00:16:16.200 | we've talked about this before on the show,
00:16:18.000 | is he took a hard turn towards skepticism.
00:16:21.280 | He eventually went back
00:16:25.680 | and renounced his techno-optimist views
00:16:29.120 | and said the internet is not going the way I hoped
00:16:31.360 | and the internet is beginning to bifurcate
00:16:34.380 | the haves and the haves not,
00:16:35.740 | and all the value generated is ossifying
00:16:40.200 | at a very small number of companies
00:16:42.520 | and a very small number of individuals
00:16:43.800 | that have a lot of stock in those companies.
00:16:45.000 | So he had had this turn towards skepticism around this point
00:16:48.000 | and he looked to Kevin Kelly's "A Thousand True Fans" essay
00:16:51.360 | and almost immediately came back and said,
00:16:52.840 | "Kevin, this makes sense on paper,
00:16:56.040 | "but if it was true,
00:16:56.940 | "we should see more people doing this successfully."
00:16:59.900 | So where are all of these artists and musicians
00:17:03.260 | that have a thousand true fans
00:17:04.920 | that they have cultivated online,
00:17:06.360 | making a middle-class living?
00:17:07.440 | The web has been around now for a while.
00:17:09.400 | Technologically, this has been possible for a while.
00:17:11.880 | Where are they?
00:17:12.960 | And this is a little known chapter in this history,
00:17:15.440 | but Kevin actually posted a follow-up essay,
00:17:18.880 | it's pretty soon after,
00:17:20.220 | and he explained Jarren's hesitancy.
00:17:26.040 | And he said, "Okay, let's prove Jarren wrong."
00:17:29.680 | Now, in fact, I have the exact wording here in the article.
00:17:32.700 | He said, "Okay, to prove Jarren wrong,"
00:17:36.120 | this is Kevin Kelly writing to his audience,
00:17:38.120 | "Simply submit a candidate in the comments.
00:17:40.580 | "A musician with no ties to old media models
00:17:42.920 | "now make it 100% of their living
00:17:45.040 | "in the open media environment."
00:17:47.920 | So Jarren complained, Kevin said,
00:17:49.580 | "No, no, I'm sure artists and creative types
00:17:53.700 | "living on this model exist and let's find them."
00:17:56.480 | He challenged his readers
00:17:57.760 | and they couldn't find anybody.
00:18:01.040 | The way Jarren summarized it later in his book,
00:18:04.040 | "You Are Not a Gadget,"
00:18:04.880 | which you should read if you have not,
00:18:06.200 | very influential book for techno criticism circles.
00:18:09.440 | They identified a handful at most of artists
00:18:14.440 | who satisfy that theory.
00:18:15.360 | And if you really go down the rabbit hole on this
00:18:17.180 | and look at the artists they found,
00:18:19.320 | it was kind of questionable whether they qualified or not.
00:18:21.640 | Like they basically couldn't find anyone.
00:18:24.440 | And by the time Jarren published "You Are Not a Gadget,"
00:18:26.440 | it's a chapter about a thousand true fans in that manifesto
00:18:29.120 | where he's like, "This just didn't work."
00:18:31.480 | A thousand true fans was hopeful,
00:18:35.520 | but it wasn't actually something
00:18:36.880 | that we saw come to fruition.
00:18:39.700 | And so for people who studied the internet,
00:18:42.500 | it was sort of this sad case study of optimism
00:18:46.160 | that soon bled away.
00:18:49.380 | So what actually happened here?
00:18:51.440 | Well, I think Jarren Lanier has a really good argument
00:18:54.480 | that it was the structure,
00:18:56.160 | the evolving structure of the web itself
00:18:58.920 | that scuttled the feasibility of the thousand true fans.
00:19:03.280 | And in particular, the hijacking of web 2.0
00:19:07.360 | by a small number of large social media platform monopolies
00:19:12.200 | like Facebook and then later Instagram and Twitter.
00:19:15.960 | And the way Jarren tells us,
00:19:17.880 | I think it's a really important critique,
00:19:19.880 | is that Google ads came along earlier in the 2000s
00:19:25.440 | and they showed that embedded ads could make money.
00:19:28.880 | So in other words, putting ads on content
00:19:31.960 | that normal individuals made.
00:19:34.120 | So here's my website, here is calnewport.com
00:19:37.440 | and I'm doing Google AdSense
00:19:38.680 | and it will automatically put ads
00:19:40.200 | onto the content I generated.
00:19:42.220 | This made a lot of money for Google.
00:19:44.040 | It became basically a money minting machine.
00:19:46.640 | And there was this aha light that went on
00:19:48.520 | in the techno circles out in Silicon Valley,
00:19:50.840 | which is web 2.0 means lots of people
00:19:53.480 | are creating a lot of content.
00:19:55.260 | All of that content can be essentially the fertilizer
00:19:59.220 | for our advertising money trees.
00:20:01.880 | So social media came along and even though
00:20:03.960 | it originally pushed itself as being about connection
00:20:08.280 | and relationships and making it easier
00:20:10.160 | to express yourself and connect to others,
00:20:12.200 | that was not the pitch being made to investors.
00:20:14.080 | The pitch being made to investors is
00:20:15.960 | all of these millions of people
00:20:16.960 | are gonna be generating content.
00:20:18.520 | If we can get that content generated on our servers,
00:20:21.440 | on our platforms, we get all the money
00:20:24.000 | from all the ads we can place on it.
00:20:25.760 | And so a small number of companies
00:20:28.480 | basically hijacked the web 2.0 revolution.
00:20:31.220 | It said, yeah, yeah, yeah,
00:20:33.040 | you should express yourself on the web,
00:20:34.080 | but you do it in our walled garden.
00:20:36.440 | We can control it.
00:20:37.440 | And that became as Jaren explains it,
00:20:40.680 | the downfall of the thousand true fans model,
00:20:42.560 | because once these companies were making
00:20:44.440 | hundreds of billions of dollars evaluation
00:20:46.680 | appear out of nowhere, just off of the back
00:20:48.880 | of this digital sharecropping that was occurring
00:20:54.240 | out there in this hijacked world of web 2.0,
00:20:57.480 | they began pushing their technology platforms
00:20:59.960 | to optimize the money this made.
00:21:02.040 | And this eventually led to these streaming style models.
00:21:06.200 | Twitter led the way,
00:21:07.160 | but then Facebook and Instagram followed.
00:21:09.360 | These models where you were no longer even going
00:21:12.760 | to social media homepages of individuals.
00:21:15.160 | You were no longer posting on the wall
00:21:17.040 | of your friend on Facebook.
00:21:18.640 | Algorithms would just pull interesting information
00:21:21.840 | off of the platform and put it
00:21:23.040 | into an infinite scroll stream.
00:21:25.120 | And you as a consumer would just keep scrolling
00:21:27.060 | through this, everything you were seeing
00:21:29.720 | was designed to hit your fancy,
00:21:32.160 | to give you distraction in the moment,
00:21:35.000 | to give you those little chemical bursts.
00:21:37.040 | In that setting, the thousand true fans
00:21:40.920 | was not going to survive.
00:21:43.920 | And here's the words I wrote,
00:21:45.420 | this relentless pace rewards passive consumption,
00:21:49.400 | not active interaction with individual creators.
00:21:53.080 | So here's why.
00:21:55.640 | As a creator, you can submit your creations
00:21:57.660 | into the stream, but once there,
00:21:59.880 | they will be chopped up and commoditized.
00:22:01.440 | If you're lucky, perhaps something you post
00:22:03.520 | will temporarily spark a surge of engagement,
00:22:05.580 | but the same spectators exhausted by the onslaught
00:22:07.940 | will soon shift their weary attentions
00:22:09.360 | to the next recommended item following close behind.
00:22:12.320 | So this is what happened when web 2.0 got hijacked.
00:22:16.720 | All of this user created content got chopped up
00:22:18.760 | and commoditized and put into an algorithmically
00:22:20.640 | optimized stream where it was dehumanized,
00:22:22.760 | barely connected to the individuals who created it.
00:22:26.240 | And we sit there and watch this just stream past.
00:22:29.720 | That was not an environment well-suited
00:22:34.420 | for many different individual idiosyncratic creators
00:22:37.900 | to foster and create communities,
00:22:40.800 | small but loyal communities based around their work
00:22:43.120 | that they could then monetize and make a living off of it.
00:22:46.100 | So that was why, at least in Jaren Linares telling,
00:22:49.880 | that is why the dream of a thousand true fans fell apart.
00:22:55.640 | But then we go back to breaking points.
00:22:58.760 | And what I wrote here is perhaps we were too quick
00:23:03.040 | to dismiss Kelly's a thousand true fans theory.
00:23:05.240 | It faltered in 2008, but 14 years later,
00:23:08.800 | it might be making a comeback.
00:23:12.000 | Because you look at something like breaking points
00:23:15.680 | and what you see is actually something very much
00:23:17.940 | like Kelly's original model in action.
00:23:21.860 | Sager and Crystal are not 20 million follower
00:23:26.780 | Instagram influencers.
00:23:28.500 | They're not one of these YouTube Mr. Beast style superstars.
00:23:33.260 | They gets 26 million views on every video they put up.
00:23:37.940 | They have roughly 10,000 subscribers.
00:23:39.740 | So yes, it's a factor of 10 larger
00:23:41.300 | than Kelly's original prediction,
00:23:43.440 | but within that same ballpark, 10,000 subscribers.
00:23:45.860 | So a small number by any of those large
00:23:49.500 | follower account type scales, 10,000 subscribers
00:23:52.980 | who pay them money because they respect what they're doing.
00:23:55.980 | They like the style of independent news
00:23:58.420 | that Crystal and Sager produce.
00:24:00.500 | Off of those 10,000 subscribers,
00:24:03.040 | they are able to produce the show.
00:24:04.780 | And they pay themselves, I talked to them about it,
00:24:08.500 | salaries that are more or less in line
00:24:11.080 | with what they were making when they were hosting the show
00:24:14.260 | at the Hill, right?
00:24:15.700 | So they're not trying to become immensely wealthy.
00:24:20.460 | They can cover their budget.
00:24:21.420 | They can cover the studio they lease.
00:24:22.980 | And those are hourly contractors
00:24:24.700 | that help work their equipment,
00:24:25.660 | the eight hourly contractors that helps pay for their time.
00:24:27.740 | And it works out.
00:24:28.660 | And when I pushed them, I was like,
00:24:29.620 | look, you guys wanna go the route of the ringer
00:24:32.240 | or of Gimlet, you wanna take on venture capital money
00:24:34.860 | and build up a huge staff and grow a large network
00:24:37.740 | that you can then sell for $200 million down the line.
00:24:40.780 | They had zero interest in that.
00:24:44.280 | Crystal was really clear.
00:24:46.140 | She wanted to get away from bureaucracy and giant offices
00:24:50.920 | and having to deal with staff.
00:24:51.880 | They just wanted to produce their show.
00:24:54.080 | They wanna do news.
00:24:54.920 | They wanna be able to do it full-time.
00:24:57.320 | It's Kevin Kelly's "1,000 True Fans" come to fruition.
00:25:02.320 | When I go in the article and give a lot of examples,
00:25:04.720 | like we can actually find a lot of examples of this now
00:25:06.600 | of people who have modest size audiences of strong fans
00:25:12.460 | who pay them money for the content or whatever they produce
00:25:17.460 | allowing them to make a good living, not to become rich,
00:25:20.760 | but can make a good living.
00:25:24.160 | Again, that's the Kevin Kelly dream.
00:25:26.540 | I gave two reasons for this.
00:25:28.460 | Number one, I think the rise of online news paywalls
00:25:31.940 | and subscription video streaming services like Netflix
00:25:35.640 | got us used to the idea of paying all a cart
00:25:38.280 | for digital content.
00:25:40.680 | When Kevin Kelly wrote his original essay,
00:25:42.920 | that was a time where people thought
00:25:44.320 | no one's ever gonna pay money for digital content online.
00:25:49.320 | Everything has to be free.
00:25:51.560 | Everything has to be ad supported.
00:25:53.120 | Now we're used to it.
00:25:54.160 | We pay newyorker.com.
00:25:56.920 | We pay Netflix.
00:25:57.760 | We pay Hulu.
00:25:58.840 | We're kind of used to paying all a cart
00:26:01.640 | for digital content.
00:26:02.720 | So once we're used to that,
00:26:04.200 | when someone like Sager and Crystal comes along,
00:26:06.520 | we're like, yeah, it's just another thing.
00:26:07.720 | I pay a little bit of money for it.
00:26:09.120 | I pay a little bit of money for to get digital content.
00:26:12.800 | The other thing to change was attitudes towards social media.
00:26:17.220 | So there was a time, and I know this
00:26:19.840 | 'cause I used to get roasted,
00:26:21.680 | where social media was where all the energy is.
00:26:24.800 | So the idea that you would leave social media
00:26:27.900 | and interact with creators directly over the internet
00:26:31.000 | without using the intermediation of social media
00:26:33.720 | would have been considered risky or weird.
00:26:36.360 | Now, for all the reasons we talked about on the show,
00:26:38.240 | there's a lot of pushback and skepticism
00:26:41.400 | and distrust about social media.
00:26:42.640 | So this idea that I'm gonna subscribe to breaking points
00:26:46.520 | using a small app like Supercast,
00:26:48.920 | and they have MailChimp is gonna email me direct link URLs,
00:26:53.520 | their unlisted videos,
00:26:54.480 | a whole ecosystem I'm using to interact with them
00:26:57.440 | that has nothing to do with social media.
00:26:58.720 | Now we're used to that.
00:27:00.440 | We're excited to do that.
00:27:02.040 | So we needed those two innovations,
00:27:03.160 | getting used to paying for digital content,
00:27:05.360 | and two, being comfortable leaving the walled gardens,
00:27:07.640 | the heavily controlled walled gardens of social media
00:27:09.520 | and interacting with creators through other internet tools.
00:27:13.280 | Those two things have come together.
00:27:15.840 | And I think we see this revolution of the return of people
00:27:19.160 | potentially being able to make a living online.
00:27:21.940 | One of the other big examples I give is podcasting.
00:27:24.480 | Right, I mean, what is a successful podcast,
00:27:28.000 | if not a perfect demonstration
00:27:31.000 | of Kevin Kelly's theory in action?
00:27:34.160 | You have this audience of dedicated fans
00:27:36.360 | who are willing to stream hours
00:27:38.120 | of your audio content each week.
00:27:42.200 | From an advertiser perspective, that is really valuable.
00:27:46.920 | And you can monetize that.
00:27:49.800 | And with a modest, but really strong audience,
00:27:53.480 | you can make a creative living with a podcast.
00:27:55.840 | I worked out the numbers for this article.
00:27:59.640 | I mean, depending on the type of content, et cetera, et cetera
00:28:02.060 | something like 30,000 downloads a week.
00:28:06.280 | So if you had 30,000 dedicated fans
00:28:09.360 | who had listened to one episode of your show per week
00:28:12.840 | and with the right number of ads, if you do the math,
00:28:15.880 | somewhere in there,
00:28:16.700 | you'd get to Kevin Kelly's $100,000 a year.
00:28:18.760 | So again, this is all within the ballpark
00:28:22.760 | of his original number, but this is the optimism here.
00:28:26.680 | We are returning to a place where it's possible
00:28:30.380 | for a larger, more diverse group of creative types
00:28:33.440 | doing a more diverse array of creative activities
00:28:36.520 | like Sager and Crystal,
00:28:39.600 | like a bunch of podcasters out there
00:28:41.320 | to actually really make a full-time living
00:28:42.980 | doing creative work by leveraging
00:28:44.200 | the potential of the internet.
00:28:45.220 | It required that we escape the social media walled gardens.
00:28:49.000 | It required that we got more comfortable
00:28:50.200 | spending money for digital content.
00:28:51.320 | But I think this is a good thing that's happening.
00:28:53.920 | All right, so that's what my article is about.
00:28:57.200 | Two quick follow-up points after that article came out.
00:29:00.280 | One, I talked to Kevin Kelly a little bit
00:29:01.940 | after it came out and he confirmed actually more recently,
00:29:05.300 | he gets more and more notes from people
00:29:09.220 | who read that original essay
00:29:10.660 | and are successfully making a living
00:29:13.740 | with a small but dedicated group of fans.
00:29:15.640 | So he can confirm directly,
00:29:17.840 | he hears from people succeeding with that more and more.
00:29:21.000 | The other point, and I'll make this briefly,
00:29:24.120 | someone sent me a note and I hear this critique a lot.
00:29:26.020 | So let me just address it real briefly.
00:29:29.460 | They say, yeah, maybe it's true
00:29:31.380 | that there's more avenues now
00:29:33.880 | to make a living creatively online, but it's really hard.
00:29:38.280 | And it often requires whatever timing and luck
00:29:41.680 | and Crystal and Sagar already had media backgrounds.
00:29:46.680 | And it's not just like anyone can just go and do this.
00:29:49.940 | And my reaction to that is yes, of course.
00:29:54.480 | Making a living doing creative work is really hard.
00:29:58.960 | It requires talent and it requires luck
00:30:01.320 | and it requires opportunity.
00:30:03.160 | Now, I think what we're seeing
00:30:05.660 | with the thousand true fans models
00:30:07.000 | that opportunity piece has vastly broadened.
00:30:11.440 | You don't have to be one of the vanishingly small few
00:30:13.600 | to get on cable news or have a newspaper column now.
00:30:16.560 | There's a lot more opportunities with the internet
00:30:18.720 | to make a living creatively,
00:30:19.660 | but you still need the talent timing, luck portion of that.
00:30:24.380 | And most people just don't have that.
00:30:26.240 | But I think that's always the case
00:30:28.400 | where we're talking about the democratizing
00:30:30.480 | any type of media.
00:30:32.100 | This is always the critique that comes back.
00:30:33.800 | Blogs come along and they say,
00:30:35.040 | hey, this is gonna really revolutionize print.
00:30:38.360 | Now anyone can publish print.
00:30:40.760 | You don't have to be in a newspaper.
00:30:42.360 | And the people said, oh, that revolution failed
00:30:45.000 | because most blogs are bad.
00:30:47.000 | Of course, most blogs are bad,
00:30:48.260 | but it did open up a lot more people
00:30:51.120 | who had a lot of talent and a lot of luck
00:30:52.700 | to actually find an audience
00:30:53.700 | that would have been able to before.
00:30:54.800 | Same thing with podcasts.
00:30:57.040 | People say most podcasts are bad and don't make money.
00:31:00.080 | That's true, but it opened up a lot more opportunity
00:31:03.280 | for a lot more people with talent and luck
00:31:04.920 | to actually go and do that before podcasts were available.
00:31:07.360 | So I think that's the key caveat I wanna make
00:31:09.220 | is that there's no technological revolution
00:31:12.160 | that's gonna mean anyone who wants to make a living
00:31:13.940 | doing creative work can.
00:31:14.840 | That's always gonna be really hard,
00:31:16.360 | but it used to be that you had an incredibly narrow group
00:31:19.080 | of people who even had a shot.
00:31:20.840 | Now a lot more people have a shot to take.
00:31:23.120 | Then of course, most people will still miss it,
00:31:24.640 | but we're gonna have vastly more successful creatives
00:31:27.360 | 'cause there's vastly more people out there with talent
00:31:30.560 | and the right timing and the right thing to say
00:31:32.280 | or the right skill for the moment.
00:31:33.520 | There's vastly more people out there
00:31:34.800 | than there used to be opportunities to support them.
00:31:38.100 | And so I think that's all a good thing.
00:31:41.000 | So there you go.
00:31:43.520 | A little injection of optimism
00:31:45.460 | into a otherwise normally grim topic area.
00:31:50.460 | There are some good things happening with the internet.
00:31:54.120 | - Did it take you a long time to write that?
00:31:56.120 | - Yeah, it took a little while, like 5,000 words.
00:32:00.480 | Those are longer pieces.
00:32:01.980 | But honestly, this one was in production longer
00:32:05.560 | than it probably took me to write it.
00:32:06.760 | I mean, so what I did was there's kind of a break
00:32:09.760 | in my writing.
00:32:11.360 | My last column was in January.
00:32:13.920 | And then I had to kind of take a break
00:32:16.560 | because of administrative stuff at Georgetown.
00:32:18.760 | When I turned my energy back to this article,
00:32:21.600 | it took me a month.
00:32:22.560 | I went back and looked at it.
00:32:24.480 | A month of solid work to get it done.
00:32:27.400 | I did that back in March.
00:32:29.080 | And then there's just production,
00:32:31.040 | just, you know, it takes a long time.
00:32:32.820 | So yeah, that took about a month of work.
00:32:34.880 | Whereas my column from last fall,
00:32:37.600 | it'd take about a week of work per column.
00:32:40.680 | - Do you talk to Kevin Kelly a lot?
00:32:43.200 | - No, just off and on.
00:32:44.480 | Yeah, we just kind of--
00:32:46.080 | - How old is he?
00:32:46.920 | He's like in his 60s, right?
00:32:48.920 | Or is he older? - Older, yeah.
00:32:51.720 | Probably now in his 70s.
00:32:53.680 | - He's on Ferris' podcast every now and then, right?
00:32:55.920 | - Yeah, he's a cool guy.
00:32:57.200 | Yeah.
00:32:58.040 | Yeah, he sent me some stuff.
00:33:00.120 | Not gonna talk about it now
00:33:01.000 | because I'm gonna write about it.
00:33:03.720 | But he sent me some new thoughts he had on some things.
00:33:06.480 | Really creative guy.
00:33:08.360 | Yeah.
00:33:09.200 | There's a classic Kevin Kelly article
00:33:12.360 | from five or six years ago on artificial intelligence
00:33:14.400 | and WIRED.
00:33:15.240 | Everyone should go back and read it.
00:33:16.060 | It's really good, really prophetic.
00:33:19.280 | All right, well, speaking of making a living
00:33:21.920 | doing creative work online,
00:33:23.600 | before we jump into our questions,
00:33:25.460 | I wanna talk about one of the sponsors
00:33:28.400 | that makes this show possible.
00:33:30.320 | It's a new sponsor of the show,
00:33:32.520 | but probably one you've heard of before,
00:33:35.400 | and that is BetterHelp.
00:33:38.800 | I mean, one of the things I have been hearing about a lot
00:33:43.360 | and reporting on a lot is the epidemic of burnout
00:33:48.480 | that we see happening out there,
00:33:50.160 | especially after the stresses of the pandemic.
00:33:53.140 | Symptoms of burnout include lack of motivation,
00:33:56.080 | irritability, fatigue, and more.
00:33:59.480 | Now, we often associate burnout with work.
00:34:03.260 | That's what I often write about,
00:34:04.560 | but it's not the only cause.
00:34:05.800 | Any of our roles in life can lead us to feel burnt out.
00:34:10.340 | BetterHelp Online Therapy wants to remind you
00:34:13.720 | to prioritize yourself.
00:34:15.440 | Talking with someone can help you figure out
00:34:17.260 | what's causing stress in your life.
00:34:20.160 | We'll say the timing has probably never been better
00:34:24.080 | for a service like BetterHelp.
00:34:27.440 | Just based off of multiple conversations
00:34:30.240 | I've had with people I know,
00:34:31.600 | there is a lot of people out here right now
00:34:34.080 | that do feel burnt out, do wanna prioritize themselves,
00:34:36.860 | but when they're looking for,
00:34:38.680 | let's say therapists to talk to,
00:34:40.320 | there's only so many that happen to be
00:34:42.800 | physically located nearby,
00:34:44.280 | and a lot of these offices are full.
00:34:46.260 | They have waiting lists.
00:34:47.280 | This is where a service like BetterHelp enters the scene.
00:34:52.200 | BetterHelp is a customized online therapy
00:34:54.840 | that offers video, phone,
00:34:56.400 | and even live chat sessions with your therapist.
00:34:59.680 | So you don't have to see anyone on camera
00:35:01.160 | if you don't want to.
00:35:02.760 | It's much more affordable than in-person therapy,
00:35:06.220 | and you can be matched with a therapist in under 48 hours.
00:35:10.760 | Our listeners get 10% off their first month at BetterHelp
00:35:16.380 | if they go to betterhelp.com/deepquestions.
00:35:21.380 | That's betterhelp.com/deepquestions.
00:35:27.280 | We also wanna talk about stamps.com.
00:35:34.680 | This is true.
00:35:37.340 | I have to go to the post office
00:35:39.160 | right after we record this for a sort of arcane reason,
00:35:42.380 | and I'm not really looking forward to it,
00:35:44.640 | having to go walk down to find it, wait in the line.
00:35:47.300 | It is exactly avoiding having to do that on a regular basis
00:35:52.540 | is exactly why you need to consider stamps.com.
00:35:57.540 | Stamps.com saves you time, money, and stress.
00:36:01.140 | For more than 20 years,
00:36:02.100 | stamps.com has been indispensable
00:36:03.740 | for over 1 million businesses.
00:36:05.720 | It gives you access to all of the post office
00:36:07.860 | and UPS shipping services,
00:36:10.700 | and you can get access to them right from your computer.
00:36:12.700 | They also give you discounts, like up to 20% off,
00:36:16.540 | 30% off, I should say, UPS rates.
00:36:19.980 | USPS, USPS, that's US Postal Service, and 86% off UPS.
00:36:24.980 | Jesse, we have a competition now.
00:36:28.940 | What's harder, ZocDoc.com or USPS versus UPS?
00:36:33.460 | - We have some competition.
00:36:35.940 | - Probably the latter.
00:36:37.160 | I can't even say it.
00:36:38.200 | - USPS, UPS.
00:36:40.240 | - I'm a pro.
00:36:43.060 | You can streamline your shipping process
00:36:45.060 | with stamps.com's easy to use software.
00:36:48.140 | All you need is a computer and a printer.
00:36:50.240 | You can print official postage for any letter,
00:36:53.380 | any package, anywhere you want to send.
00:36:56.740 | It works seamlessly with Shopify, Amazon, Etsy, eBay,
00:36:59.700 | and more, so whether you're sending invoices,
00:37:02.060 | or you're in Etsy shops in your products,
00:37:03.780 | or a warehouse shipping out your orders,
00:37:05.060 | stamps.com is your mailing and shipping solution.
00:37:08.860 | So stop wasting time and start saving money
00:37:12.100 | when you use stamps.com to mail and ship.
00:37:14.180 | Sign up with promo code "deep" for a special offer
00:37:17.960 | that includes a four week trial,
00:37:21.220 | plus free postage and a digital scale.
00:37:23.020 | No long-term commitments or contracts.
00:37:25.060 | Just go to stamps.com, click the microphone
00:37:27.860 | at the top of the page, and enter the code "deep".
00:37:30.360 | From USPS to UPS, from ZocDoc.com
00:37:33.860 | to Sally's Seashells by the seashore,
00:37:37.500 | stamps.com is where you need to go.
00:37:40.700 | - See, that's just called professionalism, Jesse.
00:37:43.500 | - Radio voice.
00:37:44.340 | - Articulation, enunciation.
00:37:47.220 | That's what they teach us in radio school.
00:37:50.260 | You know, my dad actually went to school for radio.
00:37:53.500 | Like, was a broadcast major.
00:37:55.780 | - Yeah, you mentioned that he was on the radio, right?
00:37:57.780 | - Yeah.
00:37:58.760 | When he was still in college, he was also the news guy
00:38:02.380 | at the local news, the sports guy, I think,
00:38:04.980 | at the local TV station.
00:38:07.040 | And then when he was in the army,
00:38:08.780 | he, at the National Guard, he ran a radio station
00:38:13.340 | at the, you know, on the base or whatever.
00:38:16.020 | That was his guard duty.
00:38:17.640 | And then, yeah, he left academia to host his own radio show.
00:38:22.540 | - Does he give you tips about you?
00:38:24.300 | - He's got a great radio voice.
00:38:26.420 | Yeah, I've got a garbage radio voice compared.
00:38:29.700 | But a lot of it's training.
00:38:30.700 | You can train your radio voice.
00:38:32.540 | A lot of it is more air and enunciation,
00:38:36.540 | and you can bring out the resonance
00:38:38.180 | in the resonance chambers.
00:38:39.540 | It's a whole art to--
00:38:40.540 | - Oh, I'm sure, yeah.
00:38:41.780 | - But it's why, you know, he was born and raised in Texas.
00:38:44.580 | I was born and raised in Texas till I was eight.
00:38:47.640 | Never an accent.
00:38:48.500 | Because he was trained in radio and TV back then.
00:38:53.340 | You were trained with the Johnny Carson Midwest accent.
00:38:55.940 | So it's the American accent with no inflection of any type.
00:39:00.940 | That was the broadcasting voice.
00:39:02.880 | So we did not grow up in a house with Southern accents.
00:39:06.260 | - Nice, so there you go.
00:39:08.300 | Trivia.
00:39:09.140 | All right, let's do some questions.
00:39:10.860 | All right, our first question comes from H,
00:39:16.140 | who asks, "How do I get over fear of starting a business?
00:39:22.140 | I've always wanted to be entrepreneurial
00:39:25.780 | to maximize autonomy over my life
00:39:27.840 | and alignment of what I do in my career with my values.
00:39:30.580 | But I have a lack of confidence in my personal skills
00:39:33.380 | or any domain expertise.
00:39:34.580 | And more than that, I'm very, very scared
00:39:36.340 | of the risk of entrepreneurism.
00:39:38.480 | Do you have any advice?"
00:39:41.760 | Well, H, the right advice for you, I think,
00:39:46.660 | can be found in my book, "So Good They Can't Ignore You."
00:39:50.780 | And in that book, I introduced the idea,
00:39:52.860 | which we've talked about on the show before,
00:39:55.660 | of money acting as a neutral indicator of value.
00:40:00.660 | It's a term that I borrowed
00:40:02.940 | from the entrepreneur, Derek Sivers.
00:40:06.560 | Now, the concept here is the way you de-risk
00:40:12.700 | a change in your career, especially a change,
00:40:15.660 | let's say, from a steady paycheck job
00:40:19.540 | to an entrepreneurial vision,
00:40:21.140 | is that you look to see
00:40:24.380 | if you can make money on the new thing.
00:40:27.020 | You don't ask people, "Is this a good idea?"
00:40:30.100 | You don't ask people,
00:40:31.620 | "Do you think I should go out on my own
00:40:33.500 | and start this business?"
00:40:34.460 | You don't just look to your gut
00:40:36.620 | and say, "What's my passion?
00:40:38.020 | Or what do I feel like doing?"
00:40:39.660 | You instead, on the side, start doing, to a reduced degree,
00:40:44.660 | the thing you are considering
00:40:46.500 | and see if people will give you money.
00:40:47.940 | Because here's the thing,
00:40:49.660 | it costs me nothing to tell you something's a good idea.
00:40:52.660 | It costs me nothing to compliment you.
00:40:54.500 | It costs me nothing to get you fired up
00:40:56.940 | about going big and betting on yourself.
00:41:00.780 | That costs me nothing.
00:41:02.300 | And I'll just do that, why not?
00:41:03.700 | I'm a nice guy, I don't wanna be mean to you.
00:41:05.380 | But you want my money.
00:41:06.460 | Now that's different.
00:41:08.420 | People are different about that.
00:41:09.420 | They're not gonna give you their money
00:41:11.340 | unless they actually value what they're getting.
00:41:14.340 | And so Derek Sivers says,
00:41:16.900 | "Use money as a neutral indicator value."
00:41:18.340 | It's a way of evaluating, is this business idea good?
00:41:20.700 | Can I get clients?
00:41:21.540 | Will they pay me?
00:41:22.420 | Can I sell these things?
00:41:24.180 | Derek Sivers used this to,
00:41:25.700 | before he left his job as an A&R executive
00:41:28.900 | to become a full-time musician,
00:41:31.060 | "Can I make enough money of gigs on the side
00:41:33.620 | to replace my salary?
00:41:34.740 | Then I will quit the A&R job."
00:41:36.180 | And when he left his job as a musician
00:41:37.860 | to start a online music company, CD Baby,
00:41:42.180 | he ran it on the side
00:41:44.420 | until he was making enough money to support him.
00:41:46.020 | And then he quit touring to work on the company.
00:41:49.580 | So if you're really, really worried,
00:41:52.540 | let that worry be your motivation to use this strategy.
00:41:55.940 | Get a specific idea.
00:41:57.700 | Run it on the side.
00:41:58.980 | See if you can make money.
00:42:01.780 | And if you're making enough money to live off of,
00:42:04.660 | then you won't have the fear,
00:42:06.380 | or at least your fear will be greatly diminished.
00:42:08.820 | And if you're not making enough money to live on,
00:42:10.180 | that's a great signal.
00:42:11.020 | That means don't go quit your job.
00:42:13.020 | Don't go try to do this new thing.
00:42:14.740 | There be dragons.
00:42:16.100 | I'm surprised how often people skip this step
00:42:19.860 | because they don't want the answer.
00:42:22.980 | They love the romance of doing something different.
00:42:26.620 | They love the romance of what life would be like
00:42:28.500 | if they didn't have a boss,
00:42:30.420 | but they don't want to confront the reality
00:42:31.660 | that their idea might not be that good,
00:42:33.020 | that people might not actually pay them,
00:42:34.420 | they might not actually make a living.
00:42:35.660 | So they avoid this step
00:42:36.900 | 'cause they don't want an obstacle
00:42:39.100 | to the thing that they want to be true.
00:42:40.340 | And I think it's a very dangerous way
00:42:41.420 | to go about career shifts.
00:42:42.420 | So H, try what you want to do.
00:42:46.140 | See if you get paid for it.
00:42:47.340 | If you don't, try something else.
00:42:49.380 | If you do, your fear should be pretty diminished.
00:42:52.420 | All right, we got another question here.
00:42:56.420 | Ooh, it's a dangerous one.
00:42:57.700 | Maybe I'll have Jesse answer this one.
00:43:01.580 | Rob asks, "How can I convince my wife
00:43:04.460 | that I mean it when I say I have a deep session
00:43:09.660 | from say 10 a.m. to 12 noon and I am unavailable?
00:43:12.340 | My wife does not take me seriously
00:43:15.580 | when I say I need to focus on something.
00:43:18.220 | She thinks blocking off hours is unrealistic
00:43:20.580 | and I should handle her spontaneous inquiries
00:43:23.540 | in a timely manner because she is my wife
00:43:25.220 | and our family comes first.
00:43:26.580 | How would you deal with that?"
00:43:28.940 | But Jesse, I always get nervous
00:43:30.060 | when people ask me for relationship advice.
00:43:32.780 | I don't want to get in the middle of it.
00:43:35.020 | What would you say to Rob?
00:43:36.820 | Always listen to your wife?
00:43:38.140 | It's usually good advice, actually.
00:43:40.940 | It's a good question.
00:43:44.060 | All right, I will answer this with care, Rob.
00:43:48.220 | So my immediate answer is I agree with you
00:43:54.940 | and not your wife on the point of whether or not
00:43:59.700 | it is reasonable for you to have sessions during the day
00:44:04.540 | in which you're locked in and not, let's say,
00:44:07.260 | looking at text messages coming in on your phone
00:44:09.020 | or answering your phone.
00:44:10.220 | That's completely reasonable.
00:44:13.020 | There are many, many jobs where that's unavoidable.
00:44:16.460 | And if you're an airline pilot or an athlete
00:44:18.460 | or a professor or a classroom teacher or a podcaster,
00:44:24.020 | there's clearly times in your day
00:44:25.180 | where you can't be reached.
00:44:26.220 | Like there's no way you can take a call
00:44:28.260 | or there's no way you can do text messages.
00:44:29.700 | And all of those people are fine.
00:44:33.140 | Even the pilots and the athletes and the teachers
00:44:36.020 | and the podcasters who have families,
00:44:39.180 | we don't hear about rashes of disasters that happen
00:44:42.580 | because they couldn't be reached
00:44:43.820 | while they were in the classroom,
00:44:44.820 | while they're up in the air.
00:44:46.300 | And it's one of the real issues with these jobs.
00:44:47.860 | They're fine and it works fine.
00:44:49.780 | And so it's not some unreasonable, weird thing.
00:44:51.740 | There's plenty of jobs where it's the case
00:44:52.940 | where there's just times where you can't be reached.
00:44:55.900 | And I talked about this point in my book,
00:44:58.260 | Digital Minimalism.
00:44:59.700 | It was like a minute ago, relatively speaking,
00:45:04.300 | that it was very hard to reach people.
00:45:06.180 | It wasn't that long ago that if you weren't at your desk,
00:45:12.080 | no one could reach you.
00:45:13.420 | Before we had cell phones,
00:45:14.660 | and that again, wasn't that long ago,
00:45:15.940 | no one could reach you.
00:45:17.100 | I mean, I remember this.
00:45:19.380 | Even as like a college student doing interviews,
00:45:22.460 | I remember going out to interview at Microsoft 21
00:45:27.020 | or whatever, I don't know,
00:45:27.860 | it was a senior year in college or something like that.
00:45:29.220 | It was before cell phones, I didn't have a cell phone.
00:45:31.980 | I remember, you drive in,
00:45:33.440 | you go to the rental car counter at the Seattle airport,
00:45:38.140 | and they kind of give you a map and they draw on it.
00:45:40.540 | And I remember getting lost and at some point,
00:45:42.860 | finding a gas station and like using a payphone
00:45:46.940 | and a calling card.
00:45:48.020 | And I called my house, like,
00:45:49.220 | dad, do you have an Atlas there?
00:45:50.980 | What road, I'm on highway, whatever.
00:45:53.100 | And he looked it up, you know, like that's the way things,
00:45:56.060 | that's the way things work.
00:45:57.100 | Our parents would go out on dates,
00:45:59.100 | we'd have a babysitter and they would be unreachable
00:46:00.900 | till they got home.
00:46:01.740 | They had a restaurant, they had a movie,
00:46:02.860 | we all survived, it was all fine.
00:46:04.240 | All right, so my main answer is no,
00:46:05.300 | it's not fundamentally unreasonable
00:46:07.020 | that you are not reachable.
00:46:08.780 | There are some things you can do to help.
00:46:13.500 | So if you're time blocking,
00:46:15.600 | work with your family or your partner
00:46:17.420 | to go over your time block schedule for the day
00:46:19.020 | so there's some clarity.
00:46:20.220 | Oh, here's the part of the day where I'm gonna be locked in
00:46:24.220 | and not available.
00:46:25.040 | So like, you might wanna grab me right before that
00:46:30.040 | or know that during this time,
00:46:31.380 | you're not gonna be able to get through me
00:46:32.340 | because there's often a frustration where it's unpredictable.
00:46:34.360 | If it's, oh, I just never know.
00:46:36.780 | I never know when Rob's available.
00:46:38.380 | He just doesn't answer his phone.
00:46:39.560 | That's more frustrating than I know
00:46:40.880 | there's this two hour block and this one hour block
00:46:42.740 | where he won't be available, but he will be otherwise.
00:46:44.540 | That makes it a lot better.
00:46:46.980 | Rob, I would also suggest that you proactively check in.
00:46:49.820 | If you're about to go on a two hour locked in,
00:46:53.100 | focused, deep work block,
00:46:55.260 | maybe call your wife first.
00:46:57.260 | Be like, hey, what's going on?
00:46:58.100 | I'm about to be off the radar for a while.
00:47:01.100 | And you could deal with a lot of things
00:47:02.220 | that have built up right then.
00:47:04.700 | And then otherwise just apologize.
00:47:06.420 | I apologize all the time.
00:47:09.900 | Family members, friends, people are always trying to reach me
00:47:12.340 | and it's not even like I'm actively trying
00:47:15.300 | to turn off my devices and lock in.
00:47:18.020 | I just, my phone doesn't work.
00:47:19.540 | I mean, Jesse knows this.
00:47:21.420 | I don't know why,
00:47:25.380 | but this thing, if it's in whatever, vibrate mode,
00:47:30.380 | if a call comes in or there's a text message,
00:47:33.700 | it's like the gentlest breeze slightly shifted it.
00:47:38.300 | I mean, you would have to put this right next
00:47:41.420 | to the needle of an incredibly sensitive seismograph.
00:47:45.260 | To even know that this thing shook, it's crazy.
00:47:47.460 | And then when I put it on ring, like, okay,
00:47:49.420 | so now I really don't want to miss a call.
00:47:51.980 | It's like,
00:47:52.820 | and it kind of goes silent again.
00:47:58.060 | There's no way for me to know.
00:47:59.340 | So like, and this is true.
00:48:00.660 | The only time I ever am able to answer calls
00:48:03.900 | or respond in a timely fashion to a text message
00:48:07.380 | is if I happen to be holding using the phone.
00:48:09.660 | Like text messages, the main reason I respond
00:48:13.940 | to text messages is because it also comes up on my computer.
00:48:16.260 | So like if I'm on my computer, a message will pop up.
00:48:20.140 | I never catch them on here unless I happen to be holding it.
00:48:22.060 | I never catch calls, not because I'm trying to be all deep
00:48:24.660 | and smart and disconnected,
00:48:25.940 | but because my phone doesn't work.
00:48:27.640 | Now, in fairness, I don't really do a lot
00:48:30.980 | to try to fix that.
00:48:31.940 | I don't know why it doesn't work,
00:48:33.300 | but anyways, I just apologize a lot.
00:48:35.900 | That's what I would say to do also, Rob,
00:48:37.420 | is do your work and then apologize later
00:48:41.740 | if someone gets mad at you.
00:48:42.580 | Like I tried to reach you,
00:48:43.420 | you're like, you know, sorry, I was working on whatever,
00:48:45.340 | but I'm available now.
00:48:46.580 | Eventually people adjust.
00:48:48.620 | Eventually people adjust.
00:48:50.180 | And so those are my immediate reactions.
00:48:52.100 | There's a bigger observation here,
00:48:53.860 | and it's a bigger topic than I can handle right now,
00:48:55.700 | but I just wanna plant this seed.
00:48:57.340 | In my book, "A World Without Email,"
00:49:00.860 | I talked about the rise of the hyperactive hive mind
00:49:04.300 | in the context of work.
00:49:05.680 | So using unstructured back and forth ad hoc messages
00:49:09.620 | over email and Slack or Teams or whatever tool
00:49:13.940 | as our primary way of doing collaboration,
00:49:15.860 | coordination in the workplace
00:49:16.860 | and how this is a real issue
00:49:17.940 | because we have to constantly be check you did.
00:49:19.940 | Well, the same thing is happening
00:49:21.340 | in people's personal lives.
00:49:23.040 | The personal hyperactive hive mind is also an issue.
00:49:29.620 | And this is where you're just constantly
00:49:32.900 | stage managing multiple ongoing conversations,
00:49:36.860 | typically over text messages for the younger people,
00:49:38.780 | sometimes WhatsApp as well.
00:49:40.260 | There's just all of these different messages
00:49:43.740 | going back and forth.
00:49:44.580 | Well, what about this?
00:49:45.400 | And how do we arrange this?
00:49:46.240 | And when are you gonna come over here?
00:49:47.360 | And just like with the professional hyperactive hive mind,
00:49:50.460 | it's incredibly convenient.
00:49:52.300 | If everyone can kind of just answer messages right away,
00:49:55.220 | you can just have a lot of plates in the air.
00:49:56.900 | You can be doing a lot of arranging of things over here
00:49:59.180 | and figuring out when am I gonna meet you for lunch?
00:50:00.940 | And can we do this carpool over here?
00:50:02.540 | And what do you think about this?
00:50:03.380 | It's all very convenient in the moment,
00:50:05.460 | but it creates a tempo of life
00:50:07.420 | that is cognitively speaking almost unlivable
00:50:09.580 | because it is constant context shifting and disruption.
00:50:12.340 | It's a bifurcated experience of the world
00:50:16.480 | where it's constantly what's in front of me
00:50:17.940 | and what's on the screen,
00:50:18.780 | what's in front of me, what's on the screen,
00:50:20.860 | and you can't get away from it.
00:50:22.500 | But it's so convenient that once you're in that world,
00:50:26.060 | it's hard to get out.
00:50:27.660 | And once the people you know are in that world,
00:50:30.020 | it will make their life harder if you leave.
00:50:33.100 | So there's this issue of the personal hyperactive hive mind
00:50:35.740 | that we don't discuss as much,
00:50:37.340 | but I think is just as serious in some cases
00:50:41.380 | as the negative impacts of the professional
00:50:44.020 | knowledge work hyperactive hive mind.
00:50:45.860 | I don't know exactly how to solve it.
00:50:49.300 | I mean, I think informal office hours
00:50:51.260 | probably goes a long way towards this solution.
00:50:53.620 | So imagine there's just sort of set hours every day
00:50:58.060 | where you know you're gonna be with your phone
00:51:00.460 | and you're doing errands and tasks
00:51:03.240 | and pushing people towards those.
00:51:05.480 | Informally, you know, not making a big deal about it,
00:51:08.680 | but just like, yeah, yeah, call me.
00:51:10.800 | Yeah, anywhere between one and four,
00:51:12.640 | like call me or text or whatever, let's get into this.
00:51:15.080 | Proactively reaching out to people during that time,
00:51:17.040 | that's when you make your calls or text to people,
00:51:18.880 | like, hey, there's seven things
00:51:19.800 | I wanna check in with you on.
00:51:20.880 | I think something like that probably helps.
00:51:23.640 | So you can still catch up with people and organize things,
00:51:27.120 | but not have to have it be all the time.
00:51:30.200 | To discuss, so the term to discuss list
00:51:33.320 | are probably useful here.
00:51:35.400 | Kind of keep track of, okay, next time I talk to Rob,
00:51:37.840 | I wanna talk to him about this, but also this, also this.
00:51:41.000 | And then in your next informal office hours,
00:51:42.600 | you call him or text him.
00:51:44.320 | And if he's around,
00:51:45.160 | then you have like a bunch of things you get through
00:51:46.440 | as opposed to as soon as you have the thought,
00:51:48.960 | you immediately send off the text so it gets off your mind.
00:51:50.840 | So I think there are solutions.
00:51:52.120 | I don't wanna give a comprehensive set of solutions
00:51:55.840 | right now 'cause I haven't thought a ton about this yet,
00:51:57.820 | but I think this is a bigger topic.
00:52:00.040 | The personal hyperactive hive mind is having a real,
00:52:02.760 | I think, negative impact on people's
00:52:05.280 | day-to-day present experience.
00:52:08.640 | And it's something we need to think about
00:52:09.720 | just as much as we think about what's going on
00:52:12.020 | in the workplace.
00:52:13.740 | All right, there's a couple of questions.
00:52:16.080 | Yeah. - Do you have the iMessage
00:52:17.640 | pop up when you're doing your writing?
00:52:20.260 | - Yeah, I don't know how to turn it off.
00:52:21.960 | - Does that distract you?
00:52:23.320 | - I just ignore it.
00:52:24.320 | Now, so I'm a big Scrivener fan.
00:52:29.120 | So if I'm really in sentence crafting mode,
00:52:33.480 | I'm in composition mode where it takes up the full screen,
00:52:35.600 | and I don't think the iMessage pops up then.
00:52:38.600 | So if I'm taking notes or pulling notes,
00:52:41.540 | like I have the multi-panes going on Scrivener,
00:52:43.520 | then it can pop up, but I just ignore it.
00:52:46.060 | Like, I guess I can see it, but no, I think I ignore it.
00:52:49.600 | The problem, the place where it's a problem,
00:52:51.280 | because again, I don't know how to use any of this technology.
00:52:53.020 | The places where it's a problem is if I'm doing
00:52:54.600 | like a phone interview with a reporter,
00:52:57.080 | and if my family gets going on some sort of back and forth,
00:53:00.280 | it's just like, like it doesn't come through.
00:53:02.980 | It's not like the reporter can hear it,
00:53:04.120 | but it's very hard to concentrate
00:53:05.400 | when your phone is basically just shaking constantly
00:53:08.880 | as these conversations are going on.
00:53:11.520 | I mean, I figured out how to turn it off,
00:53:14.640 | but then I forget to turn it back on,
00:53:15.960 | and a month will go by where I miss all text messages.
00:53:18.400 | So I don't know.
00:53:19.840 | I don't know.
00:53:22.440 | I mean, phones used to ring, right?
00:53:25.840 | I used to have cell phones where it's like,
00:53:27.720 | ring, like it was loud.
00:53:29.360 | You'd hear it across the house.
00:53:31.480 | - Yeah, mine has trouble.
00:53:34.080 | Like when I put mine on ring,
00:53:35.120 | it doesn't always ring either.
00:53:36.040 | Most of the time I have mine like on, doesn't do anything.
00:53:38.280 | So then I just have missed calls and I call people back.
00:53:40.360 | - Yeah, like if you called my phone,
00:53:42.040 | do you ever, I don't know, is your phone nearby?
00:53:43.920 | - Yeah.
00:53:44.760 | - Let me call my phone.
00:53:45.600 | Look, let's do an experiment here.
00:53:47.840 | I turned off the silent mode.
00:53:52.240 | All right, Jesse's gonna call my phone.
00:53:55.760 | I'm holding it near the mic.
00:53:57.160 | Hear that?
00:54:05.000 | Like you can kind of hear it.
00:54:06.480 | Like there's a wind chime across the field.
00:54:09.000 | Like I'm holding this right up to the mic.
00:54:11.080 | It's silent, right?
00:54:15.680 | - Yeah, it's pretty big.
00:54:17.240 | - Technically it's making a sound.
00:54:18.880 | - Yeah.
00:54:20.720 | - It's technically making a sound.
00:54:23.080 | You would have to be in a dead silent room
00:54:25.840 | to even notice that.
00:54:28.120 | I would describe that as four houses down.
00:54:32.640 | The wind chime is sort of gently, right?
00:54:36.080 | All right, Jesse confirms.
00:54:37.800 | It's not my fault that I miss all calls.
00:54:39.800 | There we go.
00:54:42.040 | I'm sure there's just a setting.
00:54:42.880 | It's like a volume is turned down somewhere.
00:54:45.280 | All right, well, speaking about calls, let's do a call.
00:54:48.240 | - All right, sounds good.
00:54:49.320 | - Hey Cal, I hope you're doing well.
00:54:51.000 | My name is Daniel.
00:54:51.960 | I am 29 years old and I am a music business
00:54:54.400 | development strategist for a large tech company.
00:54:57.120 | I'm a big fan of your work.
00:54:58.320 | I've read most of your books
00:54:59.600 | and your books actually helped me double my salary
00:55:01.960 | earlier this year.
00:55:03.240 | That came with me being put into a position
00:55:05.520 | that is very much in line with where I want to go
00:55:07.520 | in my career and leverages my existing skillset
00:55:10.760 | and knowledge base quite well.
00:55:12.160 | So thank you very much for that.
00:55:14.480 | However, with life being life and loving to throw curve
00:55:17.080 | balls about a week after this promotion,
00:55:19.760 | I also got the news that my girlfriend had been diagnosed
00:55:22.240 | with a very aggressive and fast moving cancer.
00:55:25.720 | We live in a city where it's just turned to I,
00:55:28.080 | we don't have any family nearby.
00:55:30.200 | So I am in the position of being her full-time caregiver.
00:55:33.200 | I did take some time off at the beginning
00:55:34.680 | right after the diagnosis to adjust to our new lifestyle.
00:55:37.280 | But as she settled more into her chemotherapy routine,
00:55:40.360 | I have a bit more time to be able to devote to my work.
00:55:44.520 | My bosses have been very understanding with everything,
00:55:47.360 | which has been amazing.
00:55:48.400 | They've given me the space and time I need to come up
00:55:50.640 | with a schedule that works for me.
00:55:52.760 | I'm finding it very difficult to even just sit down
00:55:57.120 | and think about beginning to get into a deep work state.
00:56:01.120 | I understand that I am going through a bit
00:56:04.120 | of a stressful time right now,
00:56:05.440 | and my priorities do have to shift for me
00:56:07.400 | to properly navigate this.
00:56:09.160 | But these deep work sessions before the cancer diagnosis
00:56:12.160 | were very therapeutic for me.
00:56:13.680 | I got a lot of gratification and confidence from them.
00:56:16.240 | And it's a feeling that I feel like I could really
00:56:18.200 | use right now in this situation.
00:56:20.720 | Trying to find that balancing act
00:56:22.120 | between full-time cancer caregiving and deep work
00:56:25.240 | probably requires some form of deep work.
00:56:28.160 | So any idea or comments that you would have
00:56:31.160 | that could help me navigate this stressful period
00:56:34.320 | that I'm going through would be greatly appreciated.
00:56:37.160 | Thank you so much for everything, Cal.
00:56:38.840 | Big fan of your work.
00:56:40.080 | Can't wait to read your next book when it comes out.
00:56:43.040 | - Well, Daniel, sorry to hear about
00:56:46.480 | the news with your girlfriend.
00:56:48.080 | My immediate instinct is to pull back, work-wise.
00:56:54.200 | Pull back, and by pull back, I mean,
00:57:00.160 | let's officially, temporarily,
00:57:03.560 | but let's officially downgrade responsibilities.
00:57:07.440 | By downgrade, I mean reduce.
00:57:08.880 | Reduce responsibilities.
00:57:11.200 | So this might be stepping back from the promotion
00:57:14.360 | in the form that you got it.
00:57:16.760 | However, I would go into that
00:57:18.640 | with the mindset of less but better.
00:57:21.000 | I think the therapeutic nature of getting lost
00:57:24.600 | in some sort of craft, professional craft,
00:57:27.760 | I think that's important,
00:57:28.800 | and you don't want to abandon that.
00:57:30.560 | And so doing less but better,
00:57:33.000 | so I'm doing less total work,
00:57:35.360 | but when I am working,
00:57:37.400 | I am, the smaller number of things I'm working on,
00:57:39.760 | I'm giving it attention when it's time to work,
00:57:43.040 | and getting the therapy of that,
00:57:44.680 | the therapeutic benefit of doing that deeply,
00:57:48.720 | I think that would be important.
00:57:51.240 | Now, you're gonna have to structure this work more.
00:57:53.520 | You're gonna have to have ritual around it more.
00:57:56.080 | Your mind is understandably
00:58:00.480 | being pulled in a lot of directions.
00:58:02.320 | I think there's few things that the human brain
00:58:04.560 | is wired to take more seriously
00:58:06.240 | than a loved one in distress.
00:58:07.760 | So you're probably gonna have to lean
00:58:10.080 | pretty heavily in the ritual.
00:58:11.440 | So it's less work because there's less you can do,
00:58:13.960 | but when you do it,
00:58:15.160 | you go to a certain location
00:58:17.760 | that's just for that type of work,
00:58:19.480 | and you can set yourself up to get lost into it temporarily.
00:58:23.280 | That's what I would do.
00:58:25.040 | And then you can go back to
00:58:27.080 | leveraging the career capital and promotions.
00:58:29.640 | Look, if you could do that once,
00:58:30.720 | you'll be able to do that throughout that career.
00:58:32.200 | That means you know how, when conditions are right,
00:58:35.320 | they'll lock in and focus and create valuable work.
00:58:37.520 | And you have a whole career ahead of you
00:58:39.320 | in which you're able to do that.
00:58:40.960 | But we get back to the fundamental question of like,
00:58:42.640 | what's the point of, let's say, work and deep work?
00:58:46.040 | It's like, well, it could be valuable
00:58:48.080 | and important part of your life.
00:58:49.280 | All right, well, obviously care for a loved one
00:58:51.240 | is also valuable, important part of your life.
00:58:52.880 | So that's the thing that is valuable in your life
00:58:55.240 | that you're putting a lot of energy into now.
00:58:58.160 | At another stage, you'll be putting your energy,
00:59:00.080 | let's say, back into work.
00:59:01.120 | At another stage, you will be dropping a lot of energy
00:59:03.520 | maybe into raising kids.
00:59:04.560 | There's all sorts of different things
00:59:05.640 | that come up and down in your life,
00:59:09.080 | in the course of a deep life that are important,
00:59:10.920 | and your energy changes accordingly.
00:59:12.760 | So that's my instinct is to not just informally
00:59:17.480 | pull back from your work,
00:59:18.320 | but I think there's a relief in making it formal.
00:59:21.060 | I wanna temporarily restructure my work.
00:59:24.640 | We all agree, we pull back on the money
00:59:27.920 | and cut back on what I'm doing,
00:59:31.760 | but leave a portfolio of a small number of things
00:59:33.840 | that you do really well and you can get lost into,
00:59:35.640 | but it's not overwhelming.
00:59:37.060 | You have flexibility, you have time affluence.
00:59:39.440 | It doesn't take up all your time.
00:59:41.720 | It doesn't demand more than your diminished
00:59:43.480 | cognitive reservoir has to offer at this particular point.
00:59:46.680 | And that's where I put my focus.
00:59:49.600 | Other seasons of life will have other focuses.
00:59:53.040 | So anyways, I'm sorry for your situation.
00:59:55.580 | I think you're doing the right thing.
00:59:59.280 | I think going forward with something like I'm talking about,
01:00:01.440 | if it sounds right to you,
01:00:03.160 | I think might give you that balance
01:00:04.480 | of focusing on what matters, living deeply,
01:00:07.380 | balancing these different things
01:00:08.960 | in a way that gives you the best overall outcome.
01:00:13.200 | All right, let's see here.
01:00:18.320 | We got a written question from Sam.
01:00:23.220 | Sam asked, what is the potential of AI
01:00:27.800 | in productivity optimization and how will it work?
01:00:32.800 | Well, my theory on this, my prediction on this,
01:00:37.520 | my, maybe I say my optimistic or wistful hope
01:00:42.520 | for the role of AI in the future of work
01:00:45.920 | is going to be the AI chief of staff.
01:00:51.100 | So I've long argued, this is the natural terminal point
01:00:57.200 | for the intersection of AI with in particular knowledge work
01:01:00.280 | or office work is being able to implement a software,
01:01:04.420 | something like a chief of staff role.
01:01:07.200 | But for many more positions than we could ever afford
01:01:09.680 | to actually have chief of staff.
01:01:11.720 | So obviously we think of chief of staff,
01:01:13.720 | it's a prominent role in political life.
01:01:17.760 | The president of the United States
01:01:20.400 | famously has a chief of staff.
01:01:22.220 | West wing fans know about Leo McGarry on the West wing
01:01:24.920 | and they really manage the president's life.
01:01:28.000 | Like you never see the president
01:01:29.480 | if you watch the West wing,
01:01:30.560 | you never see Martin Sheen's character looking at calendars
01:01:33.460 | or going through email or trying to figure out
01:01:36.800 | what should I be working on?
01:01:37.640 | The chief of staff comes in,
01:01:38.460 | okay, here's what you're doing next.
01:01:40.600 | All right, now we have to go meet with this person.
01:01:42.080 | Okay, I need you to read this, read this briefing packet.
01:01:45.160 | You're gonna need it when we meet
01:01:46.080 | with the joint chief of staff later or whatever, right?
01:01:50.120 | That idea then made its way into the business world.
01:01:55.240 | A lot of it is big in Silicon Valley,
01:01:57.200 | a lot of big Silicon Valley CEO
01:01:58.880 | and entrepreneur investor types,
01:02:01.280 | hire chief of staff to help organize
01:02:03.760 | these parts of their lives so they could focus more
01:02:05.840 | on actually where they add value.
01:02:07.680 | Yeah, there's this little insider,
01:02:11.420 | Cal Newport tidbit,
01:02:13.480 | but if you look at the back of "So Good They Can't Ignore You"
01:02:15.560 | my book, "So Good They Can't Ignore You,"
01:02:16.760 | I have a blurb from Reid Hoffman,
01:02:18.680 | the co-founder of LinkedIn
01:02:21.640 | and it's big investment fund now
01:02:24.520 | is one of the PayPal mafia types from way back when.
01:02:27.600 | I have that blurb because my longtime
01:02:30.840 | and good friend Ben Kastnoka at the time
01:02:33.980 | was Reid Hoffman's chief of staff.
01:02:36.440 | And that's how Ben got started in the Silicon Valley world.
01:02:40.240 | Anyways, AI might make these accessible to individuals.
01:02:45.240 | So in this vision,
01:02:48.380 | your AI chief of staff entirely implemented in software,
01:02:52.520 | it's a software agent,
01:02:54.080 | helps you actually organize your work day
01:02:58.380 | to the extent that you no longer are in email,
01:03:00.440 | you're no longer like even really looking at calendars,
01:03:02.760 | it is communicating with other AI agents,
01:03:05.520 | figuring out what you should be working on,
01:03:06.840 | getting you the materials you need,
01:03:09.400 | helping to figure out your day
01:03:10.320 | so that like the president of the United States,
01:03:12.240 | when you come into your office, your AI agent is like,
01:03:14.080 | "Look, I know you're working on whatever,
01:03:17.760 | this initiative, this report you're writing,
01:03:20.180 | I've gathered resources for you,
01:03:21.600 | they're in this folder over here.
01:03:24.080 | By the way, there's a couple of meetings
01:03:25.320 | we put on your calendar for this afternoon
01:03:27.140 | because so-and-so need to meet you this,
01:03:29.560 | but don't worry, they're in the calendar,
01:03:30.880 | I'll get you the information when we get there
01:03:35.320 | and then in the afternoon,
01:03:37.640 | you need to check in on X, Y, and Z later,
01:03:39.920 | don't worry, when we get there,
01:03:40.800 | I'll load up the information you need
01:03:43.080 | to remind you of where we are
01:03:44.120 | and tell you where that information needs to go,
01:03:46.480 | oh, at the end of the day, we need to sign these things,
01:03:49.640 | or whatever, you know what I'm talking about?
01:03:51.240 | AI will be able to do that
01:03:52.920 | and it will leave cognitively skilled knowledge workers
01:03:56.760 | to spend most of their time
01:03:57.800 | actually applying their hard work skills
01:03:59.640 | to adding value to information,
01:04:00.760 | like doing the fundamental act,
01:04:02.160 | the fundamental act of knowledge work,
01:04:04.280 | economic value creation,
01:04:05.760 | and I think that will be transformative
01:04:08.520 | for that economic sector,
01:04:10.080 | I think that will increase the output,
01:04:13.760 | so the value created per skilled knowledge worker
01:04:16.800 | will increase by a factor of two to five,
01:04:19.240 | this is gonna be so powerful
01:04:21.560 | that it might have unexpected negative ramifications,
01:04:26.280 | if we become that much more productive,
01:04:27.940 | we might actually see reductions
01:04:30.160 | in how many people we need to run
01:04:31.680 | various industrial knowledge sectors,
01:04:34.320 | anyway, this will be, I think,
01:04:36.160 | the future of AI enhanced productivity,
01:04:38.800 | it's not just speculation,
01:04:40.120 | I've talked to CEOs of knowledge work AI companies
01:04:43.680 | that talk about this as being the goal,
01:04:46.120 | AI agents that talk to other people's AI agents
01:04:49.360 | and help organize your workday,
01:04:51.160 | so it's possible that AI is going to eliminate
01:04:55.460 | this world of hyperactive hive mind,
01:04:58.080 | overhead spiraling, constant communication collaboration
01:05:01.120 | that afflicts us today,
01:05:03.600 | the fact that we have to do that all on behalf of ourselves
01:05:06.760 | is a perhaps a temporary dark period
01:05:11.760 | in the history of this economic sector
01:05:13.800 | and maybe AI will be part of the solution,
01:05:16.320 | before we get there, I will just add,
01:05:20.040 | we can solve a lot of these problems
01:05:21.440 | even without that technology,
01:05:22.660 | just through more structured processes
01:05:24.920 | and more intelligent approaches to how we collaborate
01:05:28.720 | and this is what my book,
01:05:29.720 | "A World Without Email" is all about,
01:05:31.280 | so we don't have to wait for the AI chiefs of staff
01:05:34.840 | to free ourselves from this unproductive overhead,
01:05:37.520 | we can start making changes right now,
01:05:38.880 | but eventually whether or not we make those changes
01:05:40.880 | in our processes, AI, I think will save us.
01:05:44.660 | All right, Jesse, I have a new segment I wanna try,
01:05:49.240 | as you know, I maintain an email address,
01:05:51.320 | interesting@calnewport.com,
01:05:55.060 | which is just open for people to send me things
01:05:57.920 | they think I might find interesting,
01:05:59.520 | articles, case studies, stories from their own lives,
01:06:02.200 | photos, I can't answer all these emails,
01:06:04.520 | I'll make that clear, 'cause I get a lot of them,
01:06:05.760 | but I read most of them
01:06:06.600 | and it's really a cool source of ideas for articles,
01:06:10.640 | et cetera, well, I thought it would be cool to go back
01:06:13.400 | and occasionally pull out a cool few things
01:06:16.340 | that people sent and highlight them on the show,
01:06:19.520 | so we'll call this the interesting mailbag.
01:06:22.100 | The first thing I wanna show here
01:06:25.240 | and this is gonna be better if you're watching this
01:06:26.700 | on YouTube, because there's a cool picture
01:06:28.360 | involved with this, but I'll try to explain it,
01:06:31.280 | is someone sent me a picture of a home office
01:06:35.200 | that an anthropologist and ethnobiologist/national
01:06:41.480 | geographic explorer in residence named Wade Davis,
01:06:44.400 | who lives here in Washington, DC,
01:06:45.960 | he had a fancy architecture firm,
01:06:47.680 | build them this over the top home office,
01:06:51.520 | which I really enjoyed, so if you're watching at home,
01:06:54.480 | you'll see a picture of it now on the screen.
01:06:57.720 | What it is, is like an oval room,
01:06:59.200 | so let me describe this to you,
01:07:00.040 | it's like an oval room, there's no windows around the oval,
01:07:04.160 | it's a desk that goes all the way around the oval,
01:07:07.480 | and no windows, white walls, lit to kind of glow,
01:07:12.400 | and it looks like he has various,
01:07:16.040 | I don't know if these are like Native American rugs
01:07:18.360 | and pictures and artifacts against these walls,
01:07:20.720 | so you're at this completely circular desk,
01:07:25.080 | all the way around the wall is this blonde wood desk,
01:07:28.000 | just looking at artifacts on a blank wall,
01:07:30.480 | up above it is a large,
01:07:32.960 | I don't know how else to think of this,
01:07:34.240 | is like a little cylindrical tower almost,
01:07:36.760 | coming out of the top of this room,
01:07:38.800 | complete circle, like a giant chimney,
01:07:41.880 | and it's a library, it's full of books,
01:07:43.880 | five rows of books all around this giant,
01:07:47.000 | whatever we wanna call it, tower coming out of the office,
01:07:49.800 | there's a really long ladder that goes from the floor
01:07:52.440 | up to these books, these must be 15 feet off the ground,
01:07:55.000 | so you have to walk up this ladder
01:07:56.800 | to get access to these books,
01:07:58.960 | and you can't really see it in this particular photo,
01:08:01.560 | but at the very top of this tower is a giant skylight,
01:08:04.880 | and that's where all the light comes in to this office,
01:08:07.960 | is a skylight through a tower of books
01:08:10.920 | down into this windowless circular room
01:08:15.520 | with a desk going all the way around,
01:08:17.520 | so it's really striking,
01:08:19.100 | here's what they said about it,
01:08:22.200 | here's their explanation,
01:08:23.240 | their architectural statement about this,
01:08:25.960 | while many need light-filled rooms for inspiration,
01:08:29.120 | the person in question here, Wade Davis,
01:08:31.240 | wanted to avoid large window openings
01:08:32.920 | onto a residential neighborhood
01:08:34.160 | and sought a cave-like atmosphere
01:08:36.040 | to disappear into his work,
01:08:38.080 | subtle light was brought in by other means
01:08:40.200 | when the architect built a dome above the client's desk,
01:08:43.640 | which Price describes as similar to the rotunda
01:08:47.760 | of the Oracle's Temple at Delphi,
01:08:50.480 | and they filled it with books that he uses most,
01:08:53.160 | the client, Wade Davis, whimsically calls the spaces
01:08:56.040 | Navajo Kiva of Knowledge.
01:08:59.320 | So we were talking about earlier in the show
01:09:02.160 | how my wife and I are building
01:09:03.680 | this over-the-top library at our house
01:09:05.440 | for among other reasons for me to write in,
01:09:08.280 | here's another example of this philosophy
01:09:10.280 | that aesthetics matters much of functionality
01:09:12.540 | when it comes to workspace,
01:09:13.640 | it's something we should consider,
01:09:15.660 | obviously this is a cool example
01:09:17.000 | of someone building a really personalized
01:09:19.880 | and over-the-top home office,
01:09:21.200 | but I'm sure it's gonna help him do the work that he does.
01:09:24.620 | All right, here's one other cool thing
01:09:27.160 | that came into the interesting @CalNewport email address,
01:09:31.920 | let me read the message that the reader sent me,
01:09:34.320 | "I just wanted to say hi from a listener
01:09:37.160 | "and reader from Mongolia.
01:09:39.420 | "You mentioned recently in your podcast
01:09:41.900 | "the Mongolian version of Deep Work.
01:09:45.160 | "I wanted to let you know that not only is it popular here,
01:09:48.200 | "but also your digital minimalism book in Mongolia
01:09:51.360 | "is a top seller too.
01:09:53.640 | "I shared the attachment, a screenshot
01:09:55.320 | "of a popular book club account here
01:09:57.480 | "which recommends your books in the latest post."
01:10:00.920 | So again, if you're watching at youtube.com/CalNewportMedia,
01:10:04.960 | I'm showing this image now and you can see what Deep Work
01:10:09.200 | and digital minimalism,
01:10:10.960 | what their book covers look like in Mongolia.
01:10:14.300 | So these books do really well, Jesse,
01:10:18.160 | internationally.
01:10:19.760 | Now, I don't know the right way,
01:10:21.200 | like if you call this languages
01:10:22.720 | or I'm not quite sure how it works,
01:10:23.920 | but you have to sell the foreign rights of your book
01:10:27.280 | region by region.
01:10:29.480 | It's like we sold the Mongolian rights of Deep Work,
01:10:31.920 | we sold the Mongolian rights of digital minimalism,
01:10:34.640 | you would sell like in the Portuguese rights,
01:10:36.440 | you would sell the Brazilian rights.
01:10:37.560 | So I guess it's more, I would say countries maybe,
01:10:42.160 | but sometimes you sell the rights to like the UK rights
01:10:45.440 | cover the whole British Commonwealth,
01:10:47.160 | like it covers.
01:10:48.080 | So it's kind of complicated.
01:10:49.320 | So it's kind of languages, it's kind of countries,
01:10:52.380 | whatever you wanna call them,
01:10:53.840 | we're now up to like 45 different foreign territories
01:10:58.840 | or languages.
01:11:00.160 | So I don't know if I say it's in 45 languages,
01:11:01.640 | probably not because some of these countries
01:11:03.160 | speak the same language,
01:11:04.680 | or if it's in 45 countries,
01:11:07.360 | maybe it's more than that.
01:11:09.080 | Like the French African rights covers a lot of countries,
01:11:13.520 | you know, that speak French.
01:11:15.120 | So anyways, all I know is these books,
01:11:17.560 | especially Deep Work and especially digital minimalism,
01:11:20.000 | there's lots of places now,
01:11:21.840 | over 40 different countries or territories and languages,
01:11:25.480 | however you wanna say it around the world
01:11:26.680 | where these books can be found.
01:11:27.720 | So they've been very international.
01:11:29.640 | - Your boy, Rory McIlroy,
01:11:31.040 | has got a big golf tournament this weekend.
01:11:32.720 | So if he wins that, he might be talking about your book.
01:11:34.720 | - Yeah, he won last week, right?
01:11:36.680 | - Yeah, this is the big weekend this weekend now.
01:11:38.680 | - Yeah, so someone sent me,
01:11:39.520 | that was another thing in the interesting,
01:11:42.000 | at calneupra.com address,
01:11:43.360 | someone sent me an interview with Rory
01:11:45.720 | and he had bookmarked two places.
01:11:47.000 | One part where Rory talked about digital minimalism,
01:11:49.760 | and then another part where he was talking about Deep Work.
01:11:52.280 | So I didn't realize he was a Deep Work fan as well.
01:11:54.280 | But then I looked it up
01:11:55.120 | and that interview was from a couple of years ago.
01:11:56.920 | So I was going to take credit for his victory last week,
01:12:01.920 | but it's been a couple of years
01:12:04.320 | since Rory's directly mentioned my books.
01:12:07.000 | But I think it's sunk in.
01:12:08.440 | - He probably talks about it in like the locker room.
01:12:10.160 | - Yeah, yeah, I'm sure there,
01:12:12.320 | his caddy is tired of hearing about it.
01:12:14.280 | Speaking of people who are stacked,
01:12:17.600 | that's also a gentleman.
01:12:18.840 | I don't know if you've seen him recently.
01:12:20.400 | - Yeah, he's a good guy. - He's a small guy
01:12:21.720 | just in general, but his arms are--
01:12:24.840 | - He crushes the ball.
01:12:25.760 | - He crushes the ball, yeah.
01:12:27.160 | We could be the ones to innovate that,
01:12:29.600 | you know, like Tiger Woods brought that to golf.
01:12:32.600 | Being strong is like, it could help in golf before that.
01:12:35.040 | It was, you know, people out of shape.
01:12:36.320 | It was daily, those type of players.
01:12:38.000 | I think we need to bring that to podcasting.
01:12:40.640 | Being incredibly good shape is the key.
01:12:43.640 | Like just being notably, notably strong.
01:12:47.880 | Maybe Joe Rogan already pushed that, I guess.
01:12:49.880 | - Yeah, Jaco, Rogan. - Yeah, all right.
01:12:52.760 | Andrew Huberman.
01:12:54.360 | - Yeah, he's-- - Jacked, yeah.
01:12:56.680 | And he's a professor.
01:12:57.520 | So even in like professor academic podcasts
01:12:59.760 | where someone talks to the camera,
01:13:01.120 | okay, that's too late, I guess.
01:13:03.440 | - Well, Alexander Sharzov, is that a guy's name
01:13:06.080 | from last episode? - Yeah.
01:13:07.520 | - You wanna be like him, work out an hour a day
01:13:09.240 | and get absolute credit.
01:13:10.360 | - Yeah, I got a shout out to Kyle Hunt
01:13:13.760 | from Kyle Hunt Fitness.
01:13:14.880 | He sent me a note and said,
01:13:16.240 | we'll get you the SARS guard status.
01:13:18.800 | We can do it for you.
01:13:19.680 | - Is he in the area?
01:13:20.560 | - No, I think he was just joking around.
01:13:21.840 | - Oh. - But interesting account.
01:13:24.600 | All right, let's talk about a couple ads.
01:13:26.760 | Then I have a couple more questions I wanna get to.
01:13:29.200 | All right, so speaking about health,
01:13:31.720 | let's not forget NAD plus supplementation.
01:13:36.880 | That should be an important part of any health routine
01:13:40.920 | as you age.
01:13:42.480 | Basis by Elysium Health is the most trusted source
01:13:46.880 | for NAD plus supplementation.
01:13:49.400 | Their product basis is clinically proven
01:13:51.400 | to increase levels of NAD plus by 40% safely
01:13:56.400 | and sustainably.
01:13:57.920 | That should be our thing, Jesse.
01:13:58.880 | So there's already podcasters who are jacked.
01:14:02.680 | We'll be the people who bring in the necessity
01:14:05.000 | of NAD plus supplementation for crushing it
01:14:08.520 | in podcasting in your 40s, as we're both about to be.
01:14:12.080 | All right, so if you are interested
01:14:14.280 | in NAD plus supplementation,
01:14:15.600 | Elysium is where you need to look.
01:14:17.000 | Their basis product is what you need to look at.
01:14:20.680 | They product their,
01:14:22.400 | Elysium products target aging at its source.
01:14:25.200 | They are unlike any other health company I've seen
01:14:28.880 | in the sense that they are at the forefront
01:14:30.520 | of NAD plus supplementation.
01:14:32.560 | You look at the scientists involved in this company,
01:14:34.120 | it's very impressive.
01:14:35.200 | You would think it's like a university science department
01:14:37.320 | or something like that.
01:14:38.400 | And if you don't know about NAD plus,
01:14:40.200 | here's my non-expert summary.
01:14:42.680 | It's found in every single cell of your body.
01:14:45.360 | It's responsible for creating energy
01:14:47.000 | and regulating hundreds of cell functions,
01:14:49.200 | but it is something that declines as you age.
01:14:52.640 | Lack of sleep, intense exercise, an unbalanced diet,
01:14:55.480 | sun overexposure, these can also deplete NAD plus levels.
01:14:58.640 | Decreased NAD plus levels are linked
01:15:00.400 | to faster biological aging,
01:15:02.680 | can slow down vital bodily functions.
01:15:05.000 | That's why this basis product is important.
01:15:07.520 | It replenishes youthful levels of NAD plus
01:15:09.920 | to promote healthy aging,
01:15:11.980 | support cellular energy and metabolism
01:15:14.120 | and reduce general tiredness.
01:15:16.500 | All right, so you can get up to youthful levels of NAD plus
01:15:21.560 | up to 40% increases safely and sustainably.
01:15:25.240 | So go to trybasis.com/cal
01:15:31.840 | and enter the code CAL at checkout to save 10%
01:15:34.880 | off basis prepaid plans
01:15:36.640 | as well as other Elysium Health supplements.
01:15:38.880 | That's trybasis.com/cal
01:15:42.640 | and use the code CAL at checkout to save 10%.
01:15:47.520 | Thank you to Elysium Health for sponsoring this episode.
01:15:50.900 | All right, well, let's also talk about Z-biotics.
01:15:58.520 | Rarely have I been more excited about road testing
01:16:02.760 | a potential sponsor's product than I was with Z-biotics.
01:16:07.760 | Let me explain to you what this is.
01:16:09.760 | Z-biotics, pre-alcohol probiotic
01:16:13.600 | is the world's first genetically engineered probiotic.
01:16:17.280 | It was invented by PhD scientists
01:16:18.920 | to tackle rough mornings after drinking.
01:16:23.200 | Here's how it works.
01:16:24.920 | When you drink alcohol,
01:16:25.740 | it gets converted into a toxic by-product in the gut.
01:16:29.800 | It's this by-product, not dehydration.
01:16:32.980 | That's the blame for your rough next day.
01:16:36.720 | Z-biotics produces an enzyme to break it down.
01:16:40.560 | It's designed to work like your liver,
01:16:42.720 | but in your gut where you need it most.
01:16:45.400 | So when you have that night out with your buddies coming up,
01:16:49.200 | when you have that wedding looming,
01:16:53.280 | I just got back from a wedding myself
01:16:54.900 | just a couple of weeks ago,
01:16:56.840 | and you know, gonna have some drinks.
01:16:59.700 | Might be a bit of a late night,
01:17:01.000 | but you still have a full day the next day.
01:17:02.320 | You still need to go do your Alexander Sarsgaard workout.
01:17:06.640 | You still need to do your deep work.
01:17:10.120 | You got a full day and you're not 21 years old anymore.
01:17:12.560 | You're not 24 years old anymore
01:17:13.960 | where you can just roll out of bed.
01:17:15.520 | That's where you throw some Z-biotics into your routine.
01:17:18.740 | You take some, prophylactically helps break down
01:17:23.640 | that harmful by-product the next morning is less rough.
01:17:28.600 | I have tried this out.
01:17:31.520 | I had explained stoically to my wife,
01:17:34.440 | "No, no, no, I need, I'm drinking this beer
01:17:38.640 | as part of the sponsorship investigation for my podcast.
01:17:43.080 | This is a professional justification
01:17:44.940 | for what I'm doing here."
01:17:46.200 | Which she bought, though she's confused
01:17:49.920 | why I have to test out the sponsorship
01:17:52.640 | five days a week for the last six months.
01:17:55.080 | But you know, you wanna be thorough.
01:17:56.160 | Now, but anyways, it works.
01:17:58.480 | You take this, help make that next morning
01:18:01.320 | just a little bit less rough.
01:18:03.400 | Not a cool idea.
01:18:04.480 | So give Z-biotics a try for yourself.
01:18:06.940 | Go to zbiotics.com/cal to get 15% off your first order
01:18:10.840 | when you use that code CAL at checkout.
01:18:13.200 | Z-biotics is based, or is backed, I should say,
01:18:16.840 | with 100% money back guarantee.
01:18:18.360 | So if you're unsatisfied for any reason,
01:18:20.320 | they'll refund your money, no questions asked.
01:18:23.500 | Should note that July 4th is right around the corner.
01:18:29.360 | So you might wanna order a pack of Z-biotics now
01:18:32.280 | for you and your friends,
01:18:33.120 | just to make sure you get it in time
01:18:35.560 | in case you plan on really getting after it
01:18:38.660 | when it comes to celebrating the birth of the nation.
01:18:42.120 | So remember, head to zbiotics.com/cal
01:18:44.600 | and use that code CAL at checkout for 15% off.
01:18:48.800 | Science can do anything these days, Jesse.
01:18:51.040 | - Yep.
01:18:52.760 | - All right, let's see.
01:18:54.640 | Let's do a couple more.
01:18:55.600 | Where are we?
01:18:56.440 | Ooh, kinda doing a long one today, but feeling feisty.
01:19:00.720 | So let's do a couple other questions.
01:19:01.760 | We'll do them quick.
01:19:02.600 | We've got a question here from Sam.
01:19:04.240 | By the way, it's a running joke with me and Jesse.
01:19:07.720 | Me saying let's do this one quick is a complete no-op.
01:19:12.000 | It has no impact or influence
01:19:13.880 | on how long it takes me to answer the next question.
01:19:15.520 | I just say it aspirationally.
01:19:18.040 | But maybe this time I'll actually do it.
01:19:19.920 | All right, Sam asks,
01:19:21.640 | "Is there a way to minimize cognitive residue
01:19:25.480 | "after switching from one time block to another?
01:19:29.280 | "I find it wasteful to have a 15-minute blank
01:19:33.960 | "supposedly required to get out of cognitive revenue
01:19:35.920 | "when switching between tasks.
01:19:38.040 | "I'm wondering whether there's a way to minimize it."
01:19:40.960 | I mean, yes and no, Sam.
01:19:43.440 | Attention residue is a real thing.
01:19:45.440 | If you've been working on this,
01:19:46.600 | now you switch to that,
01:19:47.840 | it's gonna take a little while
01:19:48.960 | until you can be completely up to speed on that.
01:19:51.400 | The neural configuration that got fired up
01:19:54.680 | for the first thing you're doing can't change on time.
01:19:59.680 | You have to inhibit networks,
01:20:01.240 | you have to amplify other networks.
01:20:02.240 | It does take some time.
01:20:03.440 | If you're working on non-demanding tasks,
01:20:07.280 | then you're basically just powering through that residue.
01:20:11.320 | You just sort of understand
01:20:12.400 | if you're cleaning out your email inbox
01:20:15.120 | or trying to batch together 10 unrelated tasks
01:20:19.440 | that you wanna get done right after another,
01:20:21.240 | you're just gonna be functioning at a reduced capacity
01:20:24.400 | because you're gonna constantly have residue.
01:20:25.760 | But if it's not demanding, just be okay.
01:20:27.280 | It's gonna feel a little bit harder.
01:20:28.640 | It's gonna be a little bit more frustrating
01:20:29.960 | than you might like.
01:20:31.640 | But that's just the reality of attention residue.
01:20:34.480 | Couple of things that help with non-demanding tasks,
01:20:37.320 | batch like tasks together.
01:20:40.040 | If you have four scheduling things,
01:20:42.840 | do four scheduling things in a row.
01:20:44.360 | So you're trying to minimize context shifts.
01:20:46.600 | I'll do this with emails.
01:20:49.200 | I'm cleaning my inbox.
01:20:50.040 | I'll actually make a transcript
01:20:51.880 | in my working memory.txt plain text file
01:20:56.200 | of the messages that I need to answer.
01:20:59.960 | Type out little summaries, a couple words,
01:21:01.960 | description of each of these messages I need to answer.
01:21:04.280 | And then I'll move them around in the text file
01:21:05.800 | to cluster them together.
01:21:07.480 | So like questions are together,
01:21:11.040 | similar emails are together.
01:21:14.220 | And then I answer the emails in that order
01:21:16.620 | just to try to reduce to some degree
01:21:18.100 | the negative impact of that context switching.
01:21:23.100 | When it comes to demanding task,
01:21:25.020 | you're working on something deep
01:21:25.940 | and you need to move over to something else deep.
01:21:28.380 | Yeah, it's gonna take 15 minutes
01:21:29.580 | for you to get up and going.
01:21:31.700 | One thing I sometimes suggest
01:21:32.860 | is when you finish deep project A,
01:21:35.820 | immediately get everything set up for the next deep project,
01:21:39.780 | load up the files, go to the right software,
01:21:41.500 | gather what you need.
01:21:43.100 | So it's there and then go and take 10 minutes
01:21:47.180 | to go get coffee or go for a walk,
01:21:49.820 | just to give your mind time
01:21:51.960 | to clear out what it was doing before.
01:21:54.480 | So that when you get back to the next deep task,
01:21:56.900 | it's not so frustrating.
01:21:58.480 | You'll be able to get up and going.
01:22:00.680 | Now it doesn't save you time
01:22:01.780 | and it says you're taking a 10 minute break,
01:22:03.060 | but I'd rather be clearing my head on a 10 minute walk
01:22:05.260 | than I would be trying to work for 10 minutes
01:22:06.960 | and find it very frustrating.
01:22:08.660 | 'Cause if that 10 minutes you find it very frustrating,
01:22:10.540 | you are way more likely to give up.
01:22:13.240 | And be like, I'm just not in the mood to do this
01:22:15.240 | and start checking email.
01:22:16.400 | So that's my tip for dealing with the residue
01:22:18.720 | as you switch between one deep endeavor to another.
01:22:22.980 | All right, Jesse, let's do one more call
01:22:26.040 | before we call it quits.
01:22:26.880 | I think we have one more call in our queue here.
01:22:28.880 | Okay, we've got a great accent here.
01:22:30.840 | Ooh, I love great accents.
01:22:32.140 | - Hi Cal, it's David here
01:22:37.320 | in overcast cloudy Falkirk in central Scotland.
01:22:42.000 | I was pleased to hear your announcement
01:22:43.600 | in episode 197 of your upcoming books
01:22:46.640 | on the deep life and slow productivity.
01:22:49.920 | You made the observation that this is the first book deal
01:22:52.620 | that you've signed since the deep questions podcast began.
01:22:55.920 | And I'm sure that the regular listeners will be excited
01:22:58.120 | to hear your updates as writing progresses.
01:23:01.660 | But it sparked a question for me.
01:23:03.840 | How has the podcast itself influenced your thinking
01:23:08.040 | and therefore your writing choices?
01:23:10.200 | Now, you're clearly responding to trends and forces
01:23:13.120 | that predated 2020 and that were then exacerbated
01:23:17.240 | by an explosion of remote work and digital communication.
01:23:20.780 | And your work has always involved
01:23:22.560 | interviewing interesting people
01:23:24.240 | and interacting with groups
01:23:26.120 | and answering questions when giving talks.
01:23:30.240 | But if the medium really is the message,
01:23:33.480 | has your thinking been pushed in new directions
01:23:36.940 | by immersing yourself in the medium of podcasting?
01:23:40.360 | Or do you think that you would have pitched book proposals
01:23:43.380 | at this point in time with roughly the same subjects,
01:23:46.420 | even if you hadn't started the podcast?
01:23:49.280 | I'm enjoying the show as ever,
01:23:50.940 | and I look forward to reading the new books.
01:23:53.740 | - Well, David, it's a good question.
01:23:56.140 | I don't really know the answer to that counterfactual.
01:23:58.800 | I mean, I can give you the conceptual history
01:24:03.800 | of the deep life.
01:24:06.220 | So that topic, if you trace it back,
01:24:09.280 | that actually got introduced on my blog and email newsletter
01:24:12.180 | at calnewport.com in the first two months
01:24:15.980 | after March of 2020.
01:24:17.660 | So early in the pandemic, I did a lot of writing.
01:24:21.540 | I spent the month where I said I would write every day
01:24:24.260 | because I had a lot of extra intellectual energy
01:24:26.380 | and it just seemed like something to do.
01:24:29.100 | And so I was in a hyper receptive mode
01:24:30.980 | and it was actually pretty early on.
01:24:32.420 | This might've been March or April of 2020
01:24:34.260 | is where I landed on the concept of the deep life.
01:24:37.860 | I was just sensing that in my own life
01:24:39.300 | and I was sensing that from the messages
01:24:40.780 | I was getting from readers,
01:24:41.860 | that there's this big disruption that had occurred
01:24:43.940 | and it was causing people to rethink,
01:24:46.420 | what am I doing with my life,
01:24:47.740 | especially for knowledge workers
01:24:49.000 | that were home with their kids and working remotely
01:24:51.100 | and like, what are we doing here?
01:24:52.320 | And I just felt that energy
01:24:53.500 | and I began to explore it for sure in my writing.
01:24:57.900 | And the podcast started up in May, May, 2020.
01:25:02.300 | And in the very first episode,
01:25:04.220 | I was doing questions on the deep life.
01:25:07.340 | And then I think I broke it up into work technology
01:25:10.220 | and the deep life right from the beginning.
01:25:11.700 | Those are my initial three categories.
01:25:13.260 | So by the time I got to the podcast in May,
01:25:16.360 | I knew that was gonna be a major topic
01:25:18.580 | I was going to explore.
01:25:20.260 | And so the role of the podcast played
01:25:21.860 | is it really gave me a way to work with
01:25:25.000 | and play with that topic,
01:25:26.860 | probably at a faster rate than I could do just with writing.
01:25:31.200 | I think answering four or five questions a week
01:25:34.600 | allowed me to cover a lot more ground than one essay a week,
01:25:38.880 | especially when only some weeks
01:25:40.340 | would be dedicated to that topic.
01:25:41.980 | So I thought about the deep life before the podcast.
01:25:45.960 | I would have almost certainly still developed that concept
01:25:48.340 | and written about it without the podcast,
01:25:49.860 | but the podcast greatly accelerated
01:25:52.140 | the rate at which I could explore
01:25:55.900 | and push on the nooks and the crannies
01:25:57.680 | and find the contours and really start to evolve
01:26:00.160 | and figure this out.
01:26:01.200 | I think all the feedback I got from listeners, questions,
01:26:04.880 | what are they asking about, I would give an answer,
01:26:06.680 | what would they cue into,
01:26:07.560 | then what would I talk about the next episode?
01:26:09.000 | I think a lot of that probably really accelerated
01:26:12.000 | the evolution of the concept
01:26:13.680 | and probably gave me a richer understanding of that concept
01:26:15.960 | than I would have had just writing.
01:26:18.840 | So definitely the podcast took what I had long been doing
01:26:22.000 | with my email newsletter,
01:26:24.520 | which was exploring ideas and getting feedback on ideas
01:26:27.840 | at a faster rate than I could just do books.
01:26:30.880 | And I think it pushed that even farther.
01:26:33.020 | I could explore ideas even more, even get more feedback.
01:26:36.800 | I think the same thing happened with slow productivity.
01:26:40.080 | I introduced it in a blog post.
01:26:42.020 | So I often develop ideas in blog posts,
01:26:46.920 | but pretty quickly began talking about it on the podcast.
01:26:50.640 | Also, I began talking about it in podcast interviews
01:26:53.020 | with other people.
01:26:54.840 | I talked about it with Tim Ferriss
01:26:56.340 | and among some other interviews I did.
01:26:58.920 | And that really helped it develop.
01:27:01.480 | Then I wrote a New Yorker article about it.
01:27:03.320 | That really forced me to really think it through.
01:27:05.340 | And so again, I think sometimes
01:27:07.140 | that slow productivity is similar to deep life.
01:27:09.800 | I introduced the idea in my writing,
01:27:11.600 | I rapidly developed it in this medium,
01:27:14.760 | and then it's coming back into the world of writing
01:27:16.620 | where I can ultimately be the most nuanced about it.
01:27:20.500 | So yeah, I think the podcast has been useful in my ideation.
01:27:26.180 | It did not fundamentally change how that happens,
01:27:28.700 | but it definitely changed the rate and magnitude
01:27:31.380 | at which I can work through concepts.
01:27:34.620 | Also, it's a lot of fun.
01:27:35.860 | So anyways, David, I appreciate the question.
01:27:37.700 | I love the accent too.
01:27:38.800 | I won't try that one.
01:27:43.140 | I have a great French accent, everyone agrees.
01:27:45.400 | I'm not gonna try the Scottish.
01:27:46.940 | We will lose all of our Scottish listeners.
01:27:50.340 | - I'm going to Scotland in August.
01:27:52.420 | - You're gonna play golf?
01:27:53.500 | - Yeah. - Yeah, that's awesome.
01:27:55.380 | That's a cool trip.
01:27:56.820 | - I've been there before, sweet place.
01:27:58.900 | - It's a different type of golf, right?
01:28:01.180 | - Yeah, I've been there.
01:28:02.900 | This will be my fourth time there.
01:28:05.740 | - So are we gonna broadcast deep questions from Scotland?
01:28:08.260 | Is that the idea?
01:28:09.500 | - Yeah, actually I remember vividly,
01:28:11.100 | I was on a jog there before a round and like on the beach,
01:28:14.980 | and that's when you interviewed your buddy
01:28:17.660 | who does the Zytel Massa.
01:28:19.500 | - Oh yeah.
01:28:20.340 | - I remember that so vividly.
01:28:21.540 | - Yeah, Srini.
01:28:24.180 | - Yeah. - Yeah.
01:28:25.420 | Yeah, he was here, came to the studio.
01:28:27.720 | Yeah, it was fun.
01:28:28.980 | All right, well, you've heard it here first.
01:28:30.580 | We will be broadcasting from Scotland
01:28:32.660 | in extensive Scottish studios.
01:28:34.500 | I will be back, I mean, at some point I will be back there.
01:28:36.660 | It's in my contract now.
01:28:38.340 | I don't know if I mentioned it last time,
01:28:39.460 | but the contract I signed with Little Brown in the UK
01:28:42.740 | for the new books,
01:28:45.260 | the contract includes I have to come to the UK.
01:28:48.640 | - You should go to St. Andrews in town.
01:28:50.020 | It's such a cool town.
01:28:50.980 | - I would, I would like to go.
01:28:52.180 | I have a guest bartending job there
01:28:53.740 | when I go over there, that's true.
01:28:56.060 | - Who has the best, Neil Gaiman,
01:28:58.620 | the writer Neil Gaiman,
01:29:00.260 | he bought a property on the Island of Skye.
01:29:03.740 | So it's one of these like Scottish islands.
01:29:06.380 | It looks like one of his books, like a fairy tale land.
01:29:09.500 | And he has a, I don't know what you call it over there,
01:29:11.740 | but like a rolling hills and a house.
01:29:14.580 | And I admire that.
01:29:16.300 | - Yeah.
01:29:17.140 | - Yeah, that's a good use of resources.
01:29:19.420 | Not like Neil Gaiman is, I think he's Dan Brown.
01:29:22.380 | I mean, it's not like, okay,
01:29:23.220 | here's your $50 million a year in earnings.
01:29:25.500 | Like he's a more eccentric, esoteric, brilliant guy.
01:29:28.900 | He does comic books and novels
01:29:31.140 | and all sorts of different things.
01:29:32.020 | I mean, I think he does well.
01:29:33.300 | It's like he's rolling in money.
01:29:34.220 | So I think it's a good strategic investment for him
01:29:37.460 | to have a land on the Isle of Skye.
01:29:40.420 | It looks like a place where fairies live
01:29:43.420 | and that's gotta be so well-suited
01:29:46.040 | for the type of work he does.
01:29:47.100 | - So golf memberships are cheap over there too.
01:29:49.180 | So you can get into golf.
01:29:50.900 | - So what I'll do.
01:29:51.740 | All right.
01:29:52.560 | So I'm gonna buy an island,
01:29:53.400 | an estate on an island in Scotland and play a lot of golf.
01:29:56.420 | - Sounds good.
01:29:57.260 | - All right, I bought it.
01:29:59.020 | Until then though,
01:30:00.300 | thank you everyone for listening to this episode.
01:30:02.540 | If you like what you heard, you will like what you see.
01:30:05.420 | Full episodes and selected clips
01:30:06.940 | are on youtube.com/calnewportmedia.
01:30:10.420 | We'll be back next week with a new episode of the show.
01:30:13.020 | And until then, as always, stay deep.
01:30:15.580 | (upbeat music)
01:30:18.160 | (upbeat music)