- The reason my company has been successful in terms of this is 'cause of an idea meritocratic decision making, a process by which you can get the best ideas, you know, what's an idea meritocracy? An idea meritocracy is to get the best ideas that are available out there and to work together with other people in the team to achieve that.

- So if we can linger on a little bit longer, the idea of an idea meritocracy, it's fascinating, but especially because it seems to be rare, not just in companies but in society. So there's a lot of people on Twitter and public discourse and politics and so on that are really stuck in certain sets of ideas, whatever they are.

So when you're confronted with an idea that's different than your own about a particular topic, what kind of process do you go through mentally? Are you arguing through the idea with the person? Sort of present it as almost like a debate? Or do you sit on it and consider the world sort of empathetically, if this is true, then what does that world look like?

Does that world make sense? And so on, so what's the process of considering those conflicting ideas for you? - I'm gonna answer that question after saying first, almost implicit in your question is it's not common, okay? What's common produces only common results, okay? So don't judge anything that is good based on whether it's common, 'cause it's only gonna give you common results.

If you want unique, you have a unique approach, okay? And so that art of thoughtful disagreement is the capacity to hold two things in your mind at the same time. The gee, I think this makes sense, and then saying I'm not sure it makes sense, and then try to say why does it make sense, and then to triangulate with others.

So if I'm having a discussion like that and I work myself through and I'm not sure, then I have to do that in a good way. So I always give attention, for example, let's start off what does the other person know relative to what I know? So if a person has a higher expertise or things, I'm much more inclined to ask questions.

I'm always asking questions. If you wanna learn, you're asking questions you're not arguing, okay? You're taking in, you're assessing when it comes into you. Does that make sense? Are you learning something? Are you getting epiphanies and so on? And I try to then do that. If the conversation, as we're trying to decide what is true, and we're trying to do that together, and we see truth different, then I might even call in another really smart, capable person and try to say what is true and how do we explore that together?

And you go through that same thing. So I would, I said, I describe it as having open-mindedness and assertiveness at the same time. That you can simultaneously be open-minded and take in with that curiosity, and then also be assertive and say, but that doesn't make sense. Why would this be the case?

And you do that back and forth. (silence) (silence) (silence) (silence) (silence) (silence) (silence)