How do you start to make change? And then maybe after that, how do you help others? So the thing that I have done that has helped me more than anything else is to think back over the course of my life about a time when I was, for example, ruinously empathetic and we'll start there because that's the most common mistake that we make and to give that story a name and then when I'm tempted in the future to be ruinously empathetic, to think about that story, I would never.

Make that mistake again and that I would do everything in my power to help other people making that mistake because we all do it.